Chipotle Mexican Grill

Clinton & Grenshaw, 1132 S Clinton St, Chicago
(773) 453-3021

Recent Reviews

Kim Mocha

The service here sucked from the people working behind the counter , the food and the dirty dining area. My family and I wanted to dine in ,when I say every single table in the place was filthy , littered with food and the guy came out with a dirty towel to wipe table down and food onto the floor. Then there's the cashier HALEY with the bad attitude to be working with the public. Ask her a couple questions and her reply backs were unprofessional and a bit rude. My hopes that myself and family don't have to come eat in this establishment ever again.

Atmosphere: 1

Food: 1

Service: 1

Randy G

Never seen more stressed workers trying to handle an insane number of mobile orders with a line snaking around. Hire more people chipotle. This is just sad

Jeff

Great location with parking. Unfortunately there are always people outside heckling patrons for money.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Chips, Burrito

Joey Diablo

They skimp you here very badly. Also a trans works here and is very rude, wears no gloves or hair net, etc. Yuck !!! Won't be back

Atmosphere: 1

Food: 1

Service: 1

Chevel Stanton

You can never go wrong with the chicken tacos here at Chipotle but you can go wrong with different locations. This location was on the spot I'll be back for more. Great customer service!

Food: 5

Service: 5

Jaya Nakka

I got a chipotle bowl. And they charged me extra for side of vinegarette and sour cream like extra 3 dollars. They were so racist. The other employees were so shocked that this employee charged me extra for side of those 2. I eat Chipotle literally every week, and they never charge me extra for side. Like they need to see who they

Atmosphere: 1

Food: 2

Service: 1

Han Duong

Close early (9:14) and force all customer to leave even though everyone have been waiting in line for 15-30

Service: 1

Thomas Kittredge

Absolutely the most horrifically rude chipotle I’ve ever been to in my life. Made an order for pickup and was yelled at by half the staff for attempting to pick it up from the shelf. Jesus

Bianca Cortez

Unbelievable. I ordered for delivery, very simple order of three items - two of them being chips. After their status page is showing me that four different door dashers were picking up my order - I have screenshots of all - and for two of them to sweetly call me and tell me that the restaurant is telling them my order was picked up yet status page says otherwise, my order was canceled. Canceled 30 mins after it was supposed to arrive. I call the store and I end up speaking to some call center where they offer me a free drink for my inconvenience and letting me know that my refund will arrive back to my account in 3-5 days. No reason was given on why it was canceled but they had the nerve to tell me that I should contact Door Dash for more information. I ordered on Chipotle’s website, not Door Dash. This is beyond frustrating!

Atmosphere: 1

Food: 1

Service: 1

Shajaunna Jordan

Service is just bad! They over charge! The food doesn’t taste fresh! It’s not a clean place to sit and eat. I only got chips and dip. Nothing else looked remotely

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Burrito Bowl, Chips & Queso Blanco

Tiffany Williams

Poor sanitation practices. I refused to purchase the meal after asking the worker to clean the counter twice she just said “thank you for your suggestion” and proceeded to try to ring my order up. All of the counters were messy with spilled food.

Atmosphere: 1

Food: 1

Service: 1

Shelly Lebron

I love the burrito's. Got my family hooked on them. Always experienced a warm welcome. Food has always been excellent and fresh.

Atmosphere: 5

Food: 5

Service: 5

Gwan

My complaint is after I received an incorrect order, I couldn’t get it resolved because of their automated assistant chatbot. The AI isn’t working. Would’ve been nice to have an actual live person to chat with.

Atmosphere: 3

Food: 2

Service: 1

Jacobed Miring'u

I loved their food.

Atmosphere: 5

Food: 5

Service: 5

J P

employees were so nice. I’ve had chipotle but i actually think this was the best bowl i’ve ever had. They filled it like it used to be. Everything was cooked well and seasoned well. Best chipotle ever..

Atmosphere: 5

Food: 5

Service: 5

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