I'm a nurse and every morning I stop at the Dunkin' on Irving Park Road, just east of Harlem to get four doughnuts for myself, and the CNA working with me that day. The service is friendly and attentive, and, I have to add that EVERY morning when I enter, there is ALWAYS an employee cleaning something in the public area. Wiping down surfaces, countertops, door handles. Not only is it a great place to get doughnuts, but they also get an A+ in their attention to public health!
Atmosphere: 5
Food: 5
Service: 5
Dan H
☕ ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Lax Mendoza
Yummy but hoping they have choco butternut next
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Doughnut, Bagels
Greg Najarian
One of the midnight Indian decent workers are very rude he told me I can only use washroom once per visit and dinning in after spending money every day in that location I have kidney disease and paying customer. He and the other workers would not give me his name. They play slick put both out of order signs on bathroom. He never opens the store on time.
Atmosphere: 1
Food: 1
Service: 1
Giselle R.
I went and ordered my food in the drive thru. Pulled up and got my coffee handed to me first which wasn't mixed shaken or stirred in at all. I forgot I ordered my hasbrowns that I found were smashed at the bottom of the bag pinned down like a wwe wrestler. And to top it off when the cashier double checked my donut order was blueberry glazed he hands me a chocolate long john as a final fuck you. So sad friends..
Antonio Hernandez
They serve very
Atmosphere: 5
Food: 5
Service: 5
kenneth friedberg
Best counter
Atmosphere: 5
Food: 5
Service: 5
Ed Villarreal
Two scoops in a cup!!! ROCKY ROAD/PISTACHIO!!!!???????????HIT THE SPOT!!
Julie K.
I never leave reviews but I am so beyond frustrated with the experience I just had here. Today is the last day for the $2 medium iced coffee promo that Chicagoland has been offering for the last several months. The drive through at this location is notorious for messing up orders so I physically went inside to order. The store (owner I believe, as he was dressed in a button down and not the DD uniform like all other staff inside) tried to tell me the $2 coffee promo is done and expired. I said "the DD app literally shows it's good through today", not to mention all the posters inside and outside the stores still advertising said promo. The employee on the register next to him also said it was still good, but then he shot her a look like "shut up". He was clearly irritated by the fact that I would be getting my coffee at a discounted price (not sure why, this is a promo that everyone happily has been taking advantage of since August). A sweet girl started to make my drink and he took the cup from her hand and said he would make it. I watched him and he did not make it as I ordered, I had to correct him. (I 100% believe this was intentional) And then when I got my receipt I saw he charged me 10 cents for "extra swirls" when I literally didn't order extra swirls? I had an easy coffee order that he intentionally messed up. This was hands down the shadiest DD I've ever been to and as I was leaving, I heard him instruct an employee to remove the $2 iced coffee promo signs from outside, so I presume he wants to tell others that promo is not being honored any longer, even though it should be for the rest of this entire day. This location is absolutely awful. Never again.
The place was slow. They had two groups of people doing in services to maybe new employees. It was loud my food was half warm half cold. My hash browns were mushy. The parking lot is tiny cars parked really close together. Accident waiting to happen. The driver through line was out in the street blocking traffic. I most likely won't go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Egg and Cheese, Bagels
Treasure hunt Momma
Tried pumpkin spice iced was pretty
Atmosphere: 5
Food: 5
Service: 4
Matthew Schultz
All these workers and there customer service was terrible. No one welcomed me in, or treated me at counter. My bacon was stone cold and uncooked and coated in sugar. Manager flat out refused to help. He said they don’t cook bacon here. Absolutely ridiculous to not simply cook an item for a customer.Go anywhere else but here. They need serious training on customer service
Atmosphere: 3
Food: 1
Service: 1
Wamp wamp
The only Dunkin that consistently messes up my drive-through
Atmosphere: 3
Food: 4
Service: 1
Mike F.
2 times now I have ordered a fudge crunch ice cream cake with a personal picture on it and they screwed me both times. Almost $70 each time I have lost. The excuses they give are horrendous . I will never go to this location again for a ice cream cake. Ruined kids bday both times.
I'm a nurse and every morning I stop at the Dunkin' on Irving Park Road, just east of Harlem to get four doughnuts for myself, and the CNA working with me that day. The service is friendly and attentive, and, I have to add that EVERY morning when I enter, there is ALWAYS an employee cleaning something in the public area. Wiping down surfaces, countertops, door handles. Not only is it a great place to get doughnuts, but they also get an A+ in their attention to public health!
Atmosphere: 5
Food: 5
Service: 5
☕ ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Yummy but hoping they have choco butternut next
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Doughnut, Bagels
One of the midnight Indian decent workers are very rude he told me I can only use washroom once per visit and dinning in after spending money every day in that location I have kidney disease and paying customer. He and the other workers would not give me his name. They play slick put both out of order signs on bathroom. He never opens the store on time.
Atmosphere: 1
Food: 1
Service: 1
I went and ordered my food in the drive thru. Pulled up and got my coffee handed to me first which wasn't mixed shaken or stirred in at all. I forgot I ordered my hasbrowns that I found were smashed at the bottom of the bag pinned down like a wwe wrestler. And to top it off when the cashier double checked my donut order was blueberry glazed he hands me a chocolate long john as a final fuck you. So sad friends..
They serve very
Atmosphere: 5
Food: 5
Service: 5
Best counter
Atmosphere: 5
Food: 5
Service: 5
Two scoops in a cup!!! ROCKY ROAD/PISTACHIO!!!!???????????HIT THE SPOT!!
I never leave reviews but I am so beyond frustrated with the experience I just had here. Today is the last day for the $2 medium iced coffee promo that Chicagoland has been offering for the last several months. The drive through at this location is notorious for messing up orders so I physically went inside to order. The store (owner I believe, as he was dressed in a button down and not the DD uniform like all other staff inside) tried to tell me the $2 coffee promo is done and expired. I said "the DD app literally shows it's good through today", not to mention all the posters inside and outside the stores still advertising said promo. The employee on the register next to him also said it was still good, but then he shot her a look like "shut up". He was clearly irritated by the fact that I would be getting my coffee at a discounted price (not sure why, this is a promo that everyone happily has been taking advantage of since August). A sweet girl started to make my drink and he took the cup from her hand and said he would make it. I watched him and he did not make it as I ordered, I had to correct him. (I 100% believe this was intentional) And then when I got my receipt I saw he charged me 10 cents for "extra swirls" when I literally didn't order extra swirls? I had an easy coffee order that he intentionally messed up. This was hands down the shadiest DD I've ever been to and as I was leaving, I heard him instruct an employee to remove the $2 iced coffee promo signs from outside, so I presume he wants to tell others that promo is not being honored any longer, even though it should be for the rest of this entire day. This location is absolutely awful. Never again.
A very clean place and good service.
Restaurantji Recommends
The place was slow. They had two groups of people doing in services to maybe new employees. It was loud my food was half warm half cold. My hash browns were mushy. The parking lot is tiny cars parked really close together. Accident waiting to happen. The driver through line was out in the street blocking traffic. I most likely won't go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Egg and Cheese, Bagels
Tried pumpkin spice iced was pretty
Atmosphere: 5
Food: 5
Service: 4
All these workers and there customer service was terrible. No one welcomed me in, or treated me at counter. My bacon was stone cold and uncooked and coated in sugar. Manager flat out refused to help. He said they don’t cook bacon here. Absolutely ridiculous to not simply cook an item for a customer.Go anywhere else but here. They need serious training on customer service
Atmosphere: 3
Food: 1
Service: 1
The only Dunkin that consistently messes up my drive-through
Atmosphere: 3
Food: 4
Service: 1
2 times now I have ordered a fudge crunch ice cream cake with a personal picture on it and they screwed me both times. Almost $70 each time I have lost. The excuses they give are horrendous . I will never go to this location again for a ice cream cake. Ruined kids bday both times.