We love the Grand Lux Café brand – and have eaten many times at the Las Vegas locations and it is one of our favorite restaurants, so we were over the moon to see one in Chicago! We visited for dinner, and the restaurant is nicely decorated in typical Grand Lux/Cheesecake Factory style – it was a Friday evening so super busy. We were promptly seated and had a very friendly, welcoming, and chatty server ? We opted to share Buffalo Chicken Twists, Chicken Samosas to start and Chicken & Apple Sandwich as the entrée. All the food was nice, but it just wasn’t as spectacular as what we remember it being like in Vegas. When visiting Vegas, we would rate the Grand Lux there a solid 9/10, however Chicago seemed to be more like a 6/10 for the food sadly. It could be that we were jet lagged having just arrived from London, but it just didn’t seem to hit the spot. Overall, we would certainly give it another try – maybe next time when we aren’t so jet lagged! If you have never been though, the menu is HUGE and there are some amazing dishes on the menu that cater to everyone, so this is really a must try. One small concern we had, was this was a busy Friday night and one of the first things we saw when entering the restaurant was the presence of an ARMED guard. Having just arrived from the UK, where we do not see guns, this was alarming and concerning – and somewhat unnerving, hopefully this was just for a precaution – but having traveled all over the USA and eaten in many Cheesecake Factories and Grand Lux locations, we have never seen this before!
33 Octopi
Haven’t had apple pie in a year and the apple pie here is soooo good. Don’t know if there’s any other apple pies in Chicago but since this is the only one I’ve found in Chicago I’ll give it 9 out of 10!! 1 for a little too sweet but still, really really good.
Atmosphere: 5
Food: 5
Service: 4
Romina
Must must MUST! Flew into Chicago for a quick getaway and will be back here EVERY single time I visit. The food was INCREDIBLE! The atmosphere was beautiful the service was incredible! If you are a foodie like me add this to your list next time you’re in Chicago! The only thing you’ll be disappointed about is not having this in your city!
Atmosphere: 5
Food: 5
Service: 5
Dan B.
What a Grand surprise!I went with a couple of friends because one of them recommended that the Beignets were really great. She was absolutely right!New Orleans BeignetsChocolate SauceVanilla SauceRaspberry Sauce Be prepared to wait about 20 minutes for these made fresh to order. These tasted like French Toast in Beignet form. The dough was really light and fluffy. The sauces that came with it are all really great quality as well. My favorite was the Vanilla and Raspberry sauce combined.Writing this review has made me crave some right now!
Maleyke O.
I received my order via DoorDash so I'm taking that into consideration with this review. My food wasn't very warm but it also had to go through a short drive to get to my hotel. In terms of the taste, I thought the Buffalo chicken rolls were okay - they leaned a little too heavily on the Buffalo, without a blue cheese or ranch taste to break it up. The chicken nachos were also okay. A little soggy by the time I got them and the cheese wasn't the best. Overall not very impressed, but I think it has potential and would love to give it another chance by dining in.
Frankie Solá
The best of our Chicago visit. Excellent location, beautiful art decoration. Food is exquisite with a good variety of entrees at reasonable prices. The salads are well prepared and like the mushroom soup. Been here twice and will gladly return. Attentive and friendly service. Thanks to Bartender Chris and waitress Ruth.
Atmosphere: 5
Food: 5
Service: 5
Jen W
Upon arriving the wait time was horrible and the place appeared pretty empty. But my waitress made up for it!! Tatiana was very friendly and was on point. She made sure we had everything we needed and checked in with us every time she walked pass. She kept the kids drinks full and even took a moment to chat with them, which made their day!! The food was excellent and it came out pretty quickly!!! Definitely coming back the next time I'm in Chicago it was worth every penny!!!!
Atmosphere: 5
Food: 5
Service: 5
Ya’Shica Johnson
Great atmosphere the dining area was fantastic! The food was great! They did forget our rolls but that was ok. It was pretty packed we were told to wait about 30 mins. We waited about 20-25 minutes and we sat at the bar. The bar service was ok but the bartender was rude, and busy. I had to pay for my beverage before going to the table. Which was crazy but ok!! I had the Grilled Chicken and Avocado Salad and pot stickers/dumplings. I would give the food a 3 stars. Experience was a 4 for the atmosphere and food. Experience was good!!
Atmosphere: 4
Food: 3
Service: 3
Saad Siddiqui
04oct23, amazing serving size against what they charge. Everything was on point, taste serving size, service. I'd recommend anyone e searching for a good place to have dinner. Perfect for tourist ?
Atmosphere: 3
Food: 5
Service: 5
Barbara M.
Great lunch and service! Such a VIEW in the round room! Huge smoothie and the Asian nachos were fabulous! Would return for them both!
I've been to the Vegas and Illinois locations and both equally are great places. They're both aesthetically attractive, both provide exceptional service and most importantly their food is amazing. I usually have their French toast, and sausage breakfast and it's so delicious. Anytime I visit Chicago I always plan brunch here.
Mica P.
Very Good choice for brunch or breakfast , Highly recommended mimosas and Lemon drops are fantastic
Shay B.
BEIGNETS!!!!!! Soft fluffy powdered deliciousness. I make my husband bring me here just for these. I always get two orders. They are sooooo good. The red velvet cake is excellent and so are the Asian nachos and the Buffalo bites. The escalator is a bit steep but there are stairs and an elevator as an alternative. There is a lot of seating and preferably yours is facing Michigan Ave.
karengiddings
That was a very disappointing visit. We had reservations for dinner, when we talked to the host she didn’t say hi, didn’t smile, she looked completely miserable. We got to out table and it took at least 15 minutes for someone to acknowledge us. We ordered drinks and again, it took forever to arrive. Our server was somewhat friendly, but we were shocked by the overall service here and the lack of friendliness from the hostess. I gave 2 stars because the food was decent, but I would never go back here.
Elvin Vee
? Great ambiance and comfortable chairs the food was definitely great and our server Stella was above and beyond, she made the experience much better…
We love the Grand Lux Café brand – and have eaten many times at the Las Vegas locations and it is one of our favorite restaurants, so we were over the moon to see one in Chicago! We visited for dinner, and the restaurant is nicely decorated in typical Grand Lux/Cheesecake Factory style – it was a Friday evening so super busy. We were promptly seated and had a very friendly, welcoming, and chatty server ? We opted to share Buffalo Chicken Twists, Chicken Samosas to start and Chicken & Apple Sandwich as the entrée. All the food was nice, but it just wasn’t as spectacular as what we remember it being like in Vegas. When visiting Vegas, we would rate the Grand Lux there a solid 9/10, however Chicago seemed to be more like a 6/10 for the food sadly. It could be that we were jet lagged having just arrived from London, but it just didn’t seem to hit the spot. Overall, we would certainly give it another try – maybe next time when we aren’t so jet lagged! If you have never been though, the menu is HUGE and there are some amazing dishes on the menu that cater to everyone, so this is really a must try. One small concern we had, was this was a busy Friday night and one of the first things we saw when entering the restaurant was the presence of an ARMED guard. Having just arrived from the UK, where we do not see guns, this was alarming and concerning – and somewhat unnerving, hopefully this was just for a precaution – but having traveled all over the USA and eaten in many Cheesecake Factories and Grand Lux locations, we have never seen this before!
Haven’t had apple pie in a year and the apple pie here is soooo good. Don’t know if there’s any other apple pies in Chicago but since this is the only one I’ve found in Chicago I’ll give it 9 out of 10!! 1 for a little too sweet but still, really really good.
Atmosphere: 5
Food: 5
Service: 4
Must must MUST! Flew into Chicago for a quick getaway and will be back here EVERY single time I visit. The food was INCREDIBLE! The atmosphere was beautiful the service was incredible! If you are a foodie like me add this to your list next time you’re in Chicago! The only thing you’ll be disappointed about is not having this in your city!
Atmosphere: 5
Food: 5
Service: 5
What a Grand surprise!I went with a couple of friends because one of them recommended that the Beignets were really great. She was absolutely right!New Orleans BeignetsChocolate SauceVanilla SauceRaspberry Sauce Be prepared to wait about 20 minutes for these made fresh to order. These tasted like French Toast in Beignet form. The dough was really light and fluffy. The sauces that came with it are all really great quality as well. My favorite was the Vanilla and Raspberry sauce combined.Writing this review has made me crave some right now!
I received my order via DoorDash so I'm taking that into consideration with this review. My food wasn't very warm but it also had to go through a short drive to get to my hotel. In terms of the taste, I thought the Buffalo chicken rolls were okay - they leaned a little too heavily on the Buffalo, without a blue cheese or ranch taste to break it up. The chicken nachos were also okay. A little soggy by the time I got them and the cheese wasn't the best. Overall not very impressed, but I think it has potential and would love to give it another chance by dining in.
The best of our Chicago visit. Excellent location, beautiful art decoration. Food is exquisite with a good variety of entrees at reasonable prices. The salads are well prepared and like the mushroom soup. Been here twice and will gladly return. Attentive and friendly service. Thanks to Bartender Chris and waitress Ruth.
Atmosphere: 5
Food: 5
Service: 5
Upon arriving the wait time was horrible and the place appeared pretty empty. But my waitress made up for it!! Tatiana was very friendly and was on point. She made sure we had everything we needed and checked in with us every time she walked pass. She kept the kids drinks full and even took a moment to chat with them, which made their day!! The food was excellent and it came out pretty quickly!!! Definitely coming back the next time I'm in Chicago it was worth every penny!!!!
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere the dining area was fantastic! The food was great! They did forget our rolls but that was ok. It was pretty packed we were told to wait about 30 mins. We waited about 20-25 minutes and we sat at the bar. The bar service was ok but the bartender was rude, and busy. I had to pay for my beverage before going to the table. Which was crazy but ok!! I had the Grilled Chicken and Avocado Salad and pot stickers/dumplings. I would give the food a 3 stars. Experience was a 4 for the atmosphere and food. Experience was good!!
Atmosphere: 4
Food: 3
Service: 3
04oct23, amazing serving size against what they charge. Everything was on point, taste serving size, service. I'd recommend anyone e searching for a good place to have dinner. Perfect for tourist ?
Atmosphere: 3
Food: 5
Service: 5
Great lunch and service! Such a VIEW in the round room! Huge smoothie and the Asian nachos were fabulous! Would return for them both!
Restaurantji Recommends
I've been to the Vegas and Illinois locations and both equally are great places. They're both aesthetically attractive, both provide exceptional service and most importantly their food is amazing. I usually have their French toast, and sausage breakfast and it's so delicious. Anytime I visit Chicago I always plan brunch here.
Very Good choice for brunch or breakfast , Highly recommended mimosas and Lemon drops are fantastic
BEIGNETS!!!!!! Soft fluffy powdered deliciousness. I make my husband bring me here just for these. I always get two orders. They are sooooo good. The red velvet cake is excellent and so are the Asian nachos and the Buffalo bites. The escalator is a bit steep but there are stairs and an elevator as an alternative. There is a lot of seating and preferably yours is facing Michigan Ave.
That was a very disappointing visit. We had reservations for dinner, when we talked to the host she didn’t say hi, didn’t smile, she looked completely miserable. We got to out table and it took at least 15 minutes for someone to acknowledge us. We ordered drinks and again, it took forever to arrive. Our server was somewhat friendly, but we were shocked by the overall service here and the lack of friendliness from the hostess. I gave 2 stars because the food was decent, but I would never go back here.
? Great ambiance and comfortable chairs the food was definitely great and our server Stella was above and beyond, she made the experience much better…
Atmosphere: 5
Food: 5
Service: 5