Went for a birthday. Great, excellent food, but poor service.We did the $75 pre fixe menu option. Every single item of food was amazing.Ambiance of the place was small, cozy, warm feel.What wasn't amazing was waiting 30 minutes in between each food item, as well as waiting 1 hour for dessert and another 30 minutes for the bill.Great place to try, but perhaps they were understaffed on the night we went.
I have been wanting to try this place for a while and was very disappointed in the food and service. We prebooked the tasting menu option through Tock, when we arrived it took over 10 minutes for someone to take our order. They did not ask or confirm our order, just took the menus away assuming we wanted the meat options, also no inquiry about allergies. The tasting menu was poorly timed, well over 2 hour experience with food on the table for less than 25 minutes of the time. The food arrived with no explanation of what the dish was, and to be honest very underwhelming taste wise, lacking favor, curry was just a bowl of coconut milk. Our time and money would have been better spent at almost any other neighborhood Thai joint. We love Asian cuisine, and maybe the target audience for this restaurant is for those who are less adventurous with flavors.
Atmosphere: 4
Food: 2
Service: 2
Alexa Sharp
The atmosphere is fun, cute and peaceful. The food is AMAZING!! The full tasting menu does come with a lot of food, so come early and come hungry! Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
S N
We hosted our daughter's 16th birthday party here. We were a group of 12 people.Chef Patty went above and beyond in communicating with us before the event to make it special for my daughter and her friends.This is the best Thai restaurant in Chicago, hands down.We also were happy to get excellent service and food.Super nice people and restaurant. Highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
John Phillabaum
Highly recommended!!We selected the 5-course prix fixe option. Every dish was an unfolding of flavors with each bit. Chef Patty suggested closing our eyes when eating first course ( Basil leaf roll-up thing), which was spot on as it truly enhanced the experience.Added bonus: most of menu is or can be made gluten free
Atmosphere: 5
Food: 5
Service: 5
Joan Silins
My granddaughter and I thoroughly enjoyed our evening at Herb. We checked before hand lbecause of food allergies and dietary restrictions and were informed that the staff would happily accommodate our dietary preferences. We were delighted to find so many options that were gluten free and vegetarian and the wait staff and chef eager to make sure of our choices. Not only was the atmosphere and service outstanding, but every single thing we had was delicious. Chef Patty was incredibly kind and came to speak to us and check in throughout the evening. This was truly a dining experience and the best Thai food ive ever had! We will definately be coming back.
Just had a fantastic dining experience here. The service was excellent, the food was fantastic, and we're excited to go back!
Atmosphere: 5
Food: 5
Service: 5
Salil Sakhardande
Great Experience. I am taking 1 star away for service which I felt was a bit disorganized that day. The food is just amazing and the menu is very innovative. We tried the set menu and was well worth it as we got to sample everything. The mushroom soup and the coconut curry were delicious and so were all other dishes - the betel leaf appetizer, the prawns etc. It was a Saturday evening and there was a group party going on and I felt the service was disorganized. We had read that the place is BYOB so carried a bottle of wine. One of the server told us that we cant have our wine, the other told us that it is $5 charge per person to consume and the manager told us it is $7.50 charge per person. Didnt expect that in a place that has been a Michelin star until 2022. Overall also, the service felt a bit haphazard with multiple servers working on the table and not coordinating with each other. The ambience is good and they had good soft music playing helping the ambience. Overall the experience was great and I am hoping that the service issue was one time. I will certainly recommend this place and would definitely try it again.
Recommended dishes: Famous Coconut Curry with Chicken
Stephen Duckett
We're visiting from out of town and some friends who are locals booked this dining experience. It was the first time for us all. Chef Patty greeted us, took our order, explained the menu and goal of the atmosphere and experience she is looking to recreate. She absolutely delivered on her vision. All of the wait staff were incredibly friendly. There were four of us all doing the 5 course experience. I ordered primarily from the plant based menu which was so thoughtfully prepared. The plating and presentation was phenomenal. Each dish built on the previous and was a gradual introduction of heat (spiciness) in a very methodical way. All four of us left no morsel of food on our dishes and we left feeling satiated. This is the best Thai dining experience I've ever had. Even the music was soothing. We were not rushed - the dishes came out with a cadence that allowed for us to enjoy each other's company and comment on the dishes, fresh ingredients and really elevate the evening. Chef Patty has done something very special here and this is a hidden gem I highly encourage you to experience.
Atmosphere: 5
Food: 5
Service: 5
Debbie R.
They have just about the sweetest wait staff, friendly and enthusiastic, and just youthfully adorable. The food was all unique and flavorful, and my husband and I enjoyed splitting a 6 course option together. My particular favorite was the betel leaf appetizer.
Yuji Tk
Great service, food and atmosphere. I've visited here twice, and I made last minutes Opentable reservations. Because of that my name was not on the reservation list, but they are very helpful to accommodate us. The food are very tasty with "Herbs" and we loved the experience. For casual Thai bites, we love visiting Ghin Khao in Pilsen, and when we want to spend a quality time sitting in a restaurant, we visit this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papaya Salad
Manolis Sofoulakis
Amazing Thai food. Herb is paying attention to the details and whole experience is unique. I was also eating the beautiful herbs and flowers that was decorating the dishesVegetarian options: Half the menu
Went for a birthday. Great, excellent food, but poor service.We did the $75 pre fixe menu option. Every single item of food was amazing.Ambiance of the place was small, cozy, warm feel.What wasn't amazing was waiting 30 minutes in between each food item, as well as waiting 1 hour for dessert and another 30 minutes for the bill.Great place to try, but perhaps they were understaffed on the night we went.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Mango & Sweet Sticky Rice, Tumeric Trio Mushroom Soup, Betel Leaves
Nice decor but poor service.
I have been wanting to try this place for a while and was very disappointed in the food and service. We prebooked the tasting menu option through Tock, when we arrived it took over 10 minutes for someone to take our order. They did not ask or confirm our order, just took the menus away assuming we wanted the meat options, also no inquiry about allergies. The tasting menu was poorly timed, well over 2 hour experience with food on the table for less than 25 minutes of the time. The food arrived with no explanation of what the dish was, and to be honest very underwhelming taste wise, lacking favor, curry was just a bowl of coconut milk. Our time and money would have been better spent at almost any other neighborhood Thai joint. We love Asian cuisine, and maybe the target audience for this restaurant is for those who are less adventurous with flavors.
Atmosphere: 4
Food: 2
Service: 2
The atmosphere is fun, cute and peaceful. The food is AMAZING!! The full tasting menu does come with a lot of food, so come early and come hungry! Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
We hosted our daughter's 16th birthday party here. We were a group of 12 people.Chef Patty went above and beyond in communicating with us before the event to make it special for my daughter and her friends.This is the best Thai restaurant in Chicago, hands down.We also were happy to get excellent service and food.Super nice people and restaurant. Highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Highly recommended!!We selected the 5-course prix fixe option. Every dish was an unfolding of flavors with each bit. Chef Patty suggested closing our eyes when eating first course ( Basil leaf roll-up thing), which was spot on as it truly enhanced the experience.Added bonus: most of menu is or can be made gluten free
Atmosphere: 5
Food: 5
Service: 5
My granddaughter and I thoroughly enjoyed our evening at Herb. We checked before hand lbecause of food allergies and dietary restrictions and were informed that the staff would happily accommodate our dietary preferences. We were delighted to find so many options that were gluten free and vegetarian and the wait staff and chef eager to make sure of our choices. Not only was the atmosphere and service outstanding, but every single thing we had was delicious. Chef Patty was incredibly kind and came to speak to us and check in throughout the evening. This was truly a dining experience and the best Thai food ive ever had! We will definately be coming back.
Atmosphere: 5
Food: 5
Service: 5
Great flavors!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango & Sweet Sticky Rice, Sweet Sticky Rice with Mango, Betel Leaves
Just had a fantastic dining experience here. The service was excellent, the food was fantastic, and we're excited to go back!
Atmosphere: 5
Food: 5
Service: 5
Great Experience. I am taking 1 star away for service which I felt was a bit disorganized that day. The food is just amazing and the menu is very innovative. We tried the set menu and was well worth it as we got to sample everything. The mushroom soup and the coconut curry were delicious and so were all other dishes - the betel leaf appetizer, the prawns etc. It was a Saturday evening and there was a group party going on and I felt the service was disorganized. We had read that the place is BYOB so carried a bottle of wine. One of the server told us that we cant have our wine, the other told us that it is $5 charge per person to consume and the manager told us it is $7.50 charge per person. Didnt expect that in a place that has been a Michelin star until 2022. Overall also, the service felt a bit haphazard with multiple servers working on the table and not coordinating with each other. The ambience is good and they had good soft music playing helping the ambience. Overall the experience was great and I am hoping that the service issue was one time. I will certainly recommend this place and would definitely try it again.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Friendly staff, delicious food, and it's BYOB !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Coconut Curry with Chicken
We're visiting from out of town and some friends who are locals booked this dining experience. It was the first time for us all. Chef Patty greeted us, took our order, explained the menu and goal of the atmosphere and experience she is looking to recreate. She absolutely delivered on her vision. All of the wait staff were incredibly friendly. There were four of us all doing the 5 course experience. I ordered primarily from the plant based menu which was so thoughtfully prepared. The plating and presentation was phenomenal. Each dish built on the previous and was a gradual introduction of heat (spiciness) in a very methodical way. All four of us left no morsel of food on our dishes and we left feeling satiated. This is the best Thai dining experience I've ever had. Even the music was soothing. We were not rushed - the dishes came out with a cadence that allowed for us to enjoy each other's company and comment on the dishes, fresh ingredients and really elevate the evening. Chef Patty has done something very special here and this is a hidden gem I highly encourage you to experience.
Atmosphere: 5
Food: 5
Service: 5
They have just about the sweetest wait staff, friendly and enthusiastic, and just youthfully adorable. The food was all unique and flavorful, and my husband and I enjoyed splitting a 6 course option together. My particular favorite was the betel leaf appetizer.
Great service, food and atmosphere. I've visited here twice, and I made last minutes Opentable reservations. Because of that my name was not on the reservation list, but they are very helpful to accommodate us. The food are very tasty with "Herbs" and we loved the experience. For casual Thai bites, we love visiting Ghin Khao in Pilsen, and when we want to spend a quality time sitting in a restaurant, we visit this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papaya Salad
Amazing Thai food. Herb is paying attention to the details and whole experience is unique. I was also eating the beautiful herbs and flowers that was decorating the dishesVegetarian options: Half the menu
Atmosphere: 5
Food: 5
Service: 5