This is our go-to for Chinese food, even though it's far from where we live. The past two visits, however, left me less than thrilled. One of the visits, the normally delectable gravy had a bitter burnt flavor, which unfortunately infused into the egg foo young and the extra gravy I purchased had to be trashed. On a subsequent visit, again the gravy was an issue. For people like me, who love how the gravy marries with the egg foo young, and is an added flavor profile to the rice, be it fried or white, the flavor is important. On this occasion, the gravy was made with cornstarch and had little of the flavor I've come to know them for and the green onion in the egg foo young and fried rice was hardly visible and detectable.I decided to share my experience with the restaurant and was pleasantly surprised with their going to lengths to validate my complaint. Their apologetic response and willingness to make good on my order, by agreeing to replace that portion of the order.I've yet to return, but I'll update this review once that time occurs.
They have the best broccoli egg foo young I ever tasted.
Atmosphere: 3
Food: 5
Service: 5
Tara booker
Had the Chicken Lo Mein and Spicy Orange Chicken. The Lo Mein had absolutely no flavor but it looked so good smh I had to drown it in sweet and sour and soy. The Orange Chicken tasted weird and was incredibly hard.
Food: 2
K T
I love the Tofu fried rice and crab Rangoon! ??And the prices are reasonable.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Plain Fried Rice, Orange Ckicken, Egg Roll 2, Crab Rangoon, Shrimp Fried Rice and Shrimp Egg Rolls, Shrimp Egg Foo Young
LnL Services
I ordered a combination rice with extra meat, a small veggie rice, and two egg rolls. I had the order picked up and found that the total was $46.95. I called in to see why the price was so high and was told that I was charged an extra fee independently for the shrimp, beef, as well as chicken in the combination rice. This makes absolutely no sense as a regular combination rice is $11.95 yet he found it fair to charge a customer $15 just in extra meat alone without mentioning it while ordering.
Atmosphere: 1
Food: 3
Service: 1
Positive Vibes
I love the Tofu fried rice and crab Rangoon! ??And the prices are reasonable.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Plain Fried Rice, Orange Ckicken, Egg Roll 2, Crab Rangoon, Shrimp Fried Rice and Shrimp Egg Rolls, Shrimp Egg Foo Young
Misty Brown
Do not order the lunch special on the weekend I ordered beef chop suy and had nothing but rice hardly any chop suey just a few pieces of beef no vegetables at all been going here years and should have been told no soup on weekends I ordered over the phone didn’t look at a menu and the cashier seem like he was on methParking: Na
Atmosphere: 5
Food: 1
Service: 3
Vons
This was for a Delivery... Not Nice at all. I asked for extra sweet and sour for a JUMBO order and was refused.
Joyce H.
This place has the worst customer service. Good customer service is important to me. I may not matter to others but it certainly matters to me. I have a serious problem when people don't make eye contact while speaking with me.They apologized saying please don't go We will do better. Not with me because I'm particular about where and who I spend my money with. I value Great customer service 100%.They will Never get a cent of mine. Never Ever!!!
Ron Ali Young
The young dude never understands you and you can never understand him, the other workers are great and the food is always on point!!!! ***Update*** He always gets the order right, so I guess he does understand you! Keep doing what you're doing!!! They were packed today ??
Okay I'm biased. I've been eating here for 20+ years, for a while they fell off (those who know, know), but they got back on track and I love them.Is the customer service questionable? Possibly, but you're not coming here for that, you're coming for good (and sometimes greasy) Chinese food to eat at home, and they are not mean, just busy, and you should have less than 2 minutes of interaction if you know your order in advance. Do they charge for chopsticks? Yes (ugh), but we know that a norm on the south side. Here is what I keep in rotation for orders:Szechwan chicken (unique recipe and no one else I've seen makes it like them)Plain fried rice (I get mine spicy and dark with no bean sprouts)Cantonese pan fried noodles (plain and lightly fried with extra green onion)Crab rangoon Mongolian beefChicken noodle soup (when I'm sick)Friends faves:DuckShrimp with lobster sauce (my friend has been eating this for 20 years)I've tried the lo mein noodles and they are good, I would kinda pass on the egg rolls and the fried scallops. The salt and pepper shrimp were pretty good, but if you like those dishes, I think they're better eaten fresh from a kitchen and lose their crispiness during travel.This spot is a gem to me and a must stop!
Daja Moore
This use to be good back in the day this damn rice sooo dry and
Atmosphere: 1
Food: 1
Service: 1
keeva thompson
There was an older lady who was mopping when we got to the door, so I thought they closed early. She was just cleaning while the lobby was empty and she was so polite! I liked that!The food was fresh, hot and everything was delicious. I have never had the chicken lo mein before but I'm glad I tried it!
Atmosphere: 5
Food: 5
Service: 5
Marco Planzeil
This takeout location does not have respect for ppl who pay to eat their undesirable food. I’ve ordered through Uber eats and they forgot some things I’ve ordered with no intentions of investigating their rushed job. The man I spoke with didn’t even care that the mistake was made and hung up on me.
tania hernandez
I ordered the spicy orange chicken and chicken fried rice. The fried rice was fresh and served hot. The orange chicken however, was hot and hard, as if it has been old. It hurt to chew some pieces. I wonder if it's one of their less popular dishes. The lunch special was $10 which is a good price, but the quality of my main dish was not it. Also, if you pay with card your min is $10 so make sure you get something else to bring it to 10 or more.Customer service was really good, friendly, informative and quick.FYI Take out only, no dine in area or delivery.Parking: Parking on the street was quick to find
This is our go-to for Chinese food, even though it's far from where we live. The past two visits, however, left me less than thrilled. One of the visits, the normally delectable gravy had a bitter burnt flavor, which unfortunately infused into the egg foo young and the extra gravy I purchased had to be trashed. On a subsequent visit, again the gravy was an issue. For people like me, who love how the gravy marries with the egg foo young, and is an added flavor profile to the rice, be it fried or white, the flavor is important. On this occasion, the gravy was made with cornstarch and had little of the flavor I've come to know them for and the green onion in the egg foo young and fried rice was hardly visible and detectable.I decided to share my experience with the restaurant and was pleasantly surprised with their going to lengths to validate my complaint. Their apologetic response and willingness to make good on my order, by agreeing to replace that portion of the order.I've yet to return, but I'll update this review once that time occurs.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings, Chicken Fried Rice, Shrimp Fried Rice
They have the best broccoli egg foo young I ever tasted.
Atmosphere: 3
Food: 5
Service: 5
Had the Chicken Lo Mein and Spicy Orange Chicken. The Lo Mein had absolutely no flavor but it looked so good smh I had to drown it in sweet and sour and soy. The Orange Chicken tasted weird and was incredibly hard.
Food: 2
I love the Tofu fried rice and crab Rangoon! ??And the prices are reasonable.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Plain Fried Rice, Orange Ckicken, Egg Roll 2, Crab Rangoon, Shrimp Fried Rice and Shrimp Egg Rolls, Shrimp Egg Foo Young
I ordered a combination rice with extra meat, a small veggie rice, and two egg rolls. I had the order picked up and found that the total was $46.95. I called in to see why the price was so high and was told that I was charged an extra fee independently for the shrimp, beef, as well as chicken in the combination rice. This makes absolutely no sense as a regular combination rice is $11.95 yet he found it fair to charge a customer $15 just in extra meat alone without mentioning it while ordering.
Atmosphere: 1
Food: 3
Service: 1
I love the Tofu fried rice and crab Rangoon! ??And the prices are reasonable.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Plain Fried Rice, Orange Ckicken, Egg Roll 2, Crab Rangoon, Shrimp Fried Rice and Shrimp Egg Rolls, Shrimp Egg Foo Young
Do not order the lunch special on the weekend I ordered beef chop suy and had nothing but rice hardly any chop suey just a few pieces of beef no vegetables at all been going here years and should have been told no soup on weekends I ordered over the phone didn’t look at a menu and the cashier seem like he was on methParking: Na
Atmosphere: 5
Food: 1
Service: 3
This was for a Delivery... Not Nice at all. I asked for extra sweet and sour for a JUMBO order and was refused.
This place has the worst customer service. Good customer service is important to me. I may not matter to others but it certainly matters to me. I have a serious problem when people don't make eye contact while speaking with me.They apologized saying please don't go We will do better. Not with me because I'm particular about where and who I spend my money with. I value Great customer service 100%.They will Never get a cent of mine. Never Ever!!!
The young dude never understands you and you can never understand him, the other workers are great and the food is always on point!!!! ***Update*** He always gets the order right, so I guess he does understand you! Keep doing what you're doing!!! They were packed today ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Okay I'm biased. I've been eating here for 20+ years, for a while they fell off (those who know, know), but they got back on track and I love them.Is the customer service questionable? Possibly, but you're not coming here for that, you're coming for good (and sometimes greasy) Chinese food to eat at home, and they are not mean, just busy, and you should have less than 2 minutes of interaction if you know your order in advance. Do they charge for chopsticks? Yes (ugh), but we know that a norm on the south side. Here is what I keep in rotation for orders:Szechwan chicken (unique recipe and no one else I've seen makes it like them)Plain fried rice (I get mine spicy and dark with no bean sprouts)Cantonese pan fried noodles (plain and lightly fried with extra green onion)Crab rangoon Mongolian beefChicken noodle soup (when I'm sick)Friends faves:DuckShrimp with lobster sauce (my friend has been eating this for 20 years)I've tried the lo mein noodles and they are good, I would kinda pass on the egg rolls and the fried scallops. The salt and pepper shrimp were pretty good, but if you like those dishes, I think they're better eaten fresh from a kitchen and lose their crispiness during travel.This spot is a gem to me and a must stop!
This use to be good back in the day this damn rice sooo dry and
Atmosphere: 1
Food: 1
Service: 1
There was an older lady who was mopping when we got to the door, so I thought they closed early. She was just cleaning while the lobby was empty and she was so polite! I liked that!The food was fresh, hot and everything was delicious. I have never had the chicken lo mein before but I'm glad I tried it!
Atmosphere: 5
Food: 5
Service: 5
This takeout location does not have respect for ppl who pay to eat their undesirable food. I’ve ordered through Uber eats and they forgot some things I’ve ordered with no intentions of investigating their rushed job. The man I spoke with didn’t even care that the mistake was made and hung up on me.
I ordered the spicy orange chicken and chicken fried rice. The fried rice was fresh and served hot. The orange chicken however, was hot and hard, as if it has been old. It hurt to chew some pieces. I wonder if it's one of their less popular dishes. The lunch special was $10 which is a good price, but the quality of my main dish was not it. Also, if you pay with card your min is $10 so make sure you get something else to bring it to 10 or more.Customer service was really good, friendly, informative and quick.FYI Take out only, no dine in area or delivery.Parking: Parking on the street was quick to find
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Spicy Orange Chicken