Slow as heck. They had 3 people waiting in line for over 30 minutes JUST TO ORDER! They closed off the extended dining area and bathrooms. A lone employee sat in the closed off area eating. The menu seemed limited so I ended up taking a chance by ordering online. 30 minutes later and a small order of surf n' turf, fries and red beans and rice still wasn't ready. I was in this place over an hour from the moment I entered to when I received my food. Do not patronize this place on your break because you'll regret it. If you do...*ALWAYS DO AN ONLINE ORDER 30 MINUTES AHEAD OF YOU GOING TO PICK IT UP!*The food itself was meh compared to what you'd typically expect from Popeyes. The chicken was rubbery which was disappointing. The tartar sauce was the most lackluster I've ever had. At least the biscuit was super buttery.There were only three people working the entire restaurant which honestly I've seen White Castles run more efficiently with three employees along with plenty of other small local restaurants so that's not a good excuse. This is just a poorly run Popeyes...the worst run I've ever seen. The employee door having evidence of being kicked in was probably from angry customers. Some customers were just about ready to kick the door in themselves just so they could make their own food. The cherry on top is that after all of that time...they still forgot the dipping sauce for my chicken tenders!Parking: Small parking lot with limited spotsKid-friendliness: Some tables for kids. Also has simple finger foods.Wheelchair accessibility: Wheelchair accessible entrance and parking
Atmosphere: 1
Food: 1
Service: 1
Joseph Williams
Slow service. If you want your chicken today you are gonna have to be assertive and pushy.
Atmosphere: 1
Food: 5
Service: 1
Janice Mclee
Was given the wrong order and did receive my strawberry muffin I
Atmosphere: 1
Food: 5
Service: 1
Saquenthia Norman
Order Popeyes from this location through Uber. The first order was cancelled on Uber’s end so I reordered for pick up when I hit there they claim they gave both my orders to two separate drivers. Mind you one was cancelled and the other was place in for me to pick up. They didn’t try to rectify the situation even after seeing my pick up order was still active and open. Unfortunately Uber didn’t do anything to help neither. Hours later I see that I was still charged for my order. The restaurant staff claim they could cancel on their end or help me with my order even though they knew I was still going to be charged either way. I am very disappointed in this location and will no longer go. I’m also canceling Uber because they did nothing to help but still took my money.
Service: 1
V Mendes
This is probably the last efficient Popeyes left in the city. I'm curious if it is due to the lack of having a drive thru. It seems that most drive-thru locations have stressed out staff, longer wait times, and tend to put out food that is of lesser quality.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Johnquincy Ingram
They did not get me all my order.Vegetarian options: YesDietary restrictions: YesKid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 1
Nima
It's a decent Popeye's location, the employees handle the volume well, and the food is as expected. Limited parking lot on the side as well.
Atmosphere: 2
Food: 2
Service: 4
Wendolyn Ahumada
I went to buy chicken today and I the chicken looks like from yesterday they don’t give you fresh new chicken they give you chicken that is from yesterday or from the other
Atmosphere: 1
Food: 1
Service: 2
Justin Ward
Fresh out cook county heading to oakland California 5
Ordered and went to pick up. The door was locked by 9:45pm even though I could see employees in there and plenty of orders on the counter they refused to acknowledge me and two other people picking up. this is terrible service and unprofessional....I live in the area and have never stepped foot in here because I figured it would not be a nice place.I was right.
Malinda Ramirez
Bad service and long lines. Good
Atmosphere: 2
Food: 3
Service: 2
Bertrand Washington
I wouldn't recommend going to this location poor service and no refills plus I seen one of the employees spitting on the floor.
Atmosphere: 2
Food: 2
Service: 2
Gavin Quinn
The attached photo should give you an idea of the experience you're in for.
Good quality
Atmosphere: 3
Food: 5
Service: 5
Slow as heck. They had 3 people waiting in line for over 30 minutes JUST TO ORDER! They closed off the extended dining area and bathrooms. A lone employee sat in the closed off area eating. The menu seemed limited so I ended up taking a chance by ordering online. 30 minutes later and a small order of surf n' turf, fries and red beans and rice still wasn't ready. I was in this place over an hour from the moment I entered to when I received my food. Do not patronize this place on your break because you'll regret it. If you do...*ALWAYS DO AN ONLINE ORDER 30 MINUTES AHEAD OF YOU GOING TO PICK IT UP!*The food itself was meh compared to what you'd typically expect from Popeyes. The chicken was rubbery which was disappointing. The tartar sauce was the most lackluster I've ever had. At least the biscuit was super buttery.There were only three people working the entire restaurant which honestly I've seen White Castles run more efficiently with three employees along with plenty of other small local restaurants so that's not a good excuse. This is just a poorly run Popeyes...the worst run I've ever seen. The employee door having evidence of being kicked in was probably from angry customers. Some customers were just about ready to kick the door in themselves just so they could make their own food. The cherry on top is that after all of that time...they still forgot the dipping sauce for my chicken tenders!Parking: Small parking lot with limited spotsKid-friendliness: Some tables for kids. Also has simple finger foods.Wheelchair accessibility: Wheelchair accessible entrance and parking
Atmosphere: 1
Food: 1
Service: 1
Slow service. If you want your chicken today you are gonna have to be assertive and pushy.
Atmosphere: 1
Food: 5
Service: 1
Was given the wrong order and did receive my strawberry muffin I
Atmosphere: 1
Food: 5
Service: 1
Order Popeyes from this location through Uber. The first order was cancelled on Uber’s end so I reordered for pick up when I hit there they claim they gave both my orders to two separate drivers. Mind you one was cancelled and the other was place in for me to pick up. They didn’t try to rectify the situation even after seeing my pick up order was still active and open. Unfortunately Uber didn’t do anything to help neither. Hours later I see that I was still charged for my order. The restaurant staff claim they could cancel on their end or help me with my order even though they knew I was still going to be charged either way. I am very disappointed in this location and will no longer go. I’m also canceling Uber because they did nothing to help but still took my money.
Service: 1
This is probably the last efficient Popeyes left in the city. I'm curious if it is due to the lack of having a drive thru. It seems that most drive-thru locations have stressed out staff, longer wait times, and tend to put out food that is of lesser quality.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
They did not get me all my order.Vegetarian options: YesDietary restrictions: YesKid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 1
It's a decent Popeye's location, the employees handle the volume well, and the food is as expected. Limited parking lot on the side as well.
Atmosphere: 2
Food: 2
Service: 4
I went to buy chicken today and I the chicken looks like from yesterday they don’t give you fresh new chicken they give you chicken that is from yesterday or from the other
Atmosphere: 1
Food: 1
Service: 2
Fresh out cook county heading to oakland California 5
Service: 2
Restaurantji Recommends
Ordered and went to pick up. The door was locked by 9:45pm even though I could see employees in there and plenty of orders on the counter they refused to acknowledge me and two other people picking up. this is terrible service and unprofessional....I live in the area and have never stepped foot in here because I figured it would not be a nice place.I was right.
Bad service and long lines. Good
Atmosphere: 2
Food: 3
Service: 2
I wouldn't recommend going to this location poor service and no refills plus I seen one of the employees spitting on the floor.
Atmosphere: 2
Food: 2
Service: 2
The attached photo should give you an idea of the experience you're in for.
Atmosphere: 2
Food: 2
Service: 2
It's fast food so I guess I get what I pay
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Signature Chicken