The restaurant was clean and bright with a good atmosphere. The staff was extremely friendly and welcoming. I got the frozen cold brew while my mom got a gelati blender and they were incredible! Both were very flavorful and affordable. Highly recommend for anyone looking for a sweet treat.Vegetarian options: All items on the menu are vegetarian friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
Tzuky Birnbaum
Best ices and best customer service!!!! Will definitely come again!!
Charlie Steg
Great customer service, wonderful experience the ice and custard were amazing.
Atmosphere: 5
Food: 5
Service: 5
Steven Weiss
My wife took my daughter there today and they found a pubic hair in the middle of it between the 2 flavors. They brought it back and they they offered to replace it. NO THANK YOU! We will not be going back to this place and recommend staying away. Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Baneet Chawla
rita i love you so much. i am so happy there is a location in chicago now bc i have loved you since childhood summer vacations on the east coast. PLEASE try the frozen cold brew coffee i’m obsessed.Parking: parking lot located right behind the store!! super convenient!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach, Italian Ice
AssyrianMamba
I came last night and It was an Amazing experience, Customer Service, And product. Thank you Very
Atmosphere: 5
Food: 5
Service: 5
patty gutierrez
If i could give this place a no star i would my son was so excited to come try it out for the first time we walk in and the African american that is working there has the nasty attitude you could imagine he doesn't even say hi or nothing this is my first and last time coming in here they need better costumer service so sad i have to write this nasty review but they need better workers plus not only that but we drove 50 minutes to get this service I'm so discussed it.. it’s a nice Saturday night march 16 ,2024 at 8:12pm
Service: 1
H D
Horrible customer
Atmosphere: 1
Food: 1
Service: 1
Janet Hoffman
Yummy Italian ice! A great summer snack! Fun flavors to try. They allow you to mix flavors and have small tastes if you're unsure about a flavor. A size small was the perfect amount for my 5 yr old and a large was a lot for my teenagers. They also have soft serve ice cream if you don't like ice.We triedBlue raspberryCherryBlack cherryPina coladaAll delicious ?
We come to Rita's all the time! My favorite is the cotton candy with vanilla soft serve.
Atmosphere: 5
Food: 5
Service: 5
Daryl Nitz
This is a great find. There are at least open until the end of November. Nice to have a Rita's in the area.
Atmosphere: 5
Food: 5
Service: 5
Troy Stephens
Not a great experience . Pulled up around 8:30 PM to an empty parking lot. As my wife and I got out of our car we saw someone with a bright blue t-shirt walking down the block but we thought nothing of it. When we walked into the store there was a couple before us in there who were yelling behind the counter "is anyone there?". After about 2 minutes of waiting guess who came out to help? The guy who my wife and I saw walking down the block towards the store when we first pulled up! This literally means that there were customers in the store alone without anyone who actually worked at Rita's to help. No idea where he was at when in theory he should've been behind the counter waiting for customers. Not a good look at all.Decided to order a quart of Italian ice because this place is pretty far from where we live. Im no expert in Italian ice scooping but I watched the employee cover the top/opening of the quart with Italian Ice without actually filling up the quart itself. His method made it seem like there was Italian ice in the cup but it was actually hollow. Not sure if there wasn't a lot of Italian ice left or what but not what I expected. I asked if he could actually fill up the cup instead of what was he was doing and I was told "you could come back here and do it yourself if you want".Got home and this is what I was met with (see photo). This is not a result of the Italian ice melting! the cup was just hollow so all the Italian ice he layered at the top sunk to the bottom of the cup. Safe to say we will not be returning.
Mia Markovic
Got a frozen drink and it was delicious. The staff was extremely friendly. Prices were great too. Will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Rico T.
Italian ice & frozen custard mixed together?! WHY DIDN'T I THINK OF THAT?!?!?! Incredible texture & my mango/vanilla combo (Blendini) was a great pick. Added bonus: $3 ice cream sandwiches....so I bought one for the drive home :)
Was it my first time there, and it was great
Atmosphere: 5
Food: 5
Service: 5
The restaurant was clean and bright with a good atmosphere. The staff was extremely friendly and welcoming. I got the frozen cold brew while my mom got a gelati blender and they were incredible! Both were very flavorful and affordable. Highly recommend for anyone looking for a sweet treat.Vegetarian options: All items on the menu are vegetarian friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
Best ices and best customer service!!!! Will definitely come again!!
Great customer service, wonderful experience the ice and custard were amazing.
Atmosphere: 5
Food: 5
Service: 5
My wife took my daughter there today and they found a pubic hair in the middle of it between the 2 flavors. They brought it back and they they offered to replace it. NO THANK YOU! We will not be going back to this place and recommend staying away. Disgusting!
Atmosphere: 1
Food: 1
Service: 1
rita i love you so much. i am so happy there is a location in chicago now bc i have loved you since childhood summer vacations on the east coast. PLEASE try the frozen cold brew coffee i’m obsessed.Parking: parking lot located right behind the store!! super convenient!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach, Italian Ice
I came last night and It was an Amazing experience, Customer Service, And product. Thank you Very
Atmosphere: 5
Food: 5
Service: 5
If i could give this place a no star i would my son was so excited to come try it out for the first time we walk in and the African american that is working there has the nasty attitude you could imagine he doesn't even say hi or nothing this is my first and last time coming in here they need better costumer service so sad i have to write this nasty review but they need better workers plus not only that but we drove 50 minutes to get this service I'm so discussed it.. it’s a nice Saturday night march 16 ,2024 at 8:12pm
Service: 1
Horrible customer
Atmosphere: 1
Food: 1
Service: 1
Yummy Italian ice! A great summer snack! Fun flavors to try. They allow you to mix flavors and have small tastes if you're unsure about a flavor. A size small was the perfect amount for my 5 yr old and a large was a lot for my teenagers. They also have soft serve ice cream if you don't like ice.We triedBlue raspberryCherryBlack cherryPina coladaAll delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
Restaurantji Recommends
We come to Rita's all the time! My favorite is the cotton candy with vanilla soft serve.
Atmosphere: 5
Food: 5
Service: 5
This is a great find. There are at least open until the end of November. Nice to have a Rita's in the area.
Atmosphere: 5
Food: 5
Service: 5
Not a great experience . Pulled up around 8:30 PM to an empty parking lot. As my wife and I got out of our car we saw someone with a bright blue t-shirt walking down the block but we thought nothing of it. When we walked into the store there was a couple before us in there who were yelling behind the counter "is anyone there?". After about 2 minutes of waiting guess who came out to help? The guy who my wife and I saw walking down the block towards the store when we first pulled up! This literally means that there were customers in the store alone without anyone who actually worked at Rita's to help. No idea where he was at when in theory he should've been behind the counter waiting for customers. Not a good look at all.Decided to order a quart of Italian ice because this place is pretty far from where we live. Im no expert in Italian ice scooping but I watched the employee cover the top/opening of the quart with Italian Ice without actually filling up the quart itself. His method made it seem like there was Italian ice in the cup but it was actually hollow. Not sure if there wasn't a lot of Italian ice left or what but not what I expected. I asked if he could actually fill up the cup instead of what was he was doing and I was told "you could come back here and do it yourself if you want".Got home and this is what I was met with (see photo). This is not a result of the Italian ice melting! the cup was just hollow so all the Italian ice he layered at the top sunk to the bottom of the cup. Safe to say we will not be returning.
Got a frozen drink and it was delicious. The staff was extremely friendly. Prices were great too. Will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Italian ice & frozen custard mixed together?! WHY DIDN'T I THINK OF THAT?!?!?! Incredible texture & my mango/vanilla combo (Blendini) was a great pick. Added bonus: $3 ice cream sandwiches....so I bought one for the drive home :)