I have been eating from Stareast for more than 20 years and had no idea there were new owners. I had a complaint about a regular dish I and my family order. There was a lack of flavor, the shrimp was overcooked and tasted old, for this dish to be chop suey they barely added any bean sprouts. It seems to me they slammed the dish with vegetables that would typically NOT be used in chop suey. Then I was taken back by the lack of carelessness of the manager that I spoke to. I brought my concerns to her and she told me "well no one has complained before" instead of asking is there something I can do to make things better? Such as replacing (swap out) the dinner or providing a partial refund. She didn't bother, she didn't care about my concerns. Pretty sad to say the least, a loyal customer of 20yrs they have lost. If I was able to give a less than 1 star I would do it in a heartbeat. Customer service is lacking big time.
Atmosphere: 1
Food: 1
Service: 1
Ismael Granillo
I always get big orders from here, they got a new chef this time not the regular and let me tell you ? that man did such a superb job ? food is phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Tony Diaz
First time our order was incorrect, it appears they have new management, oh well, they credited us on the next visit, very nice polite
Food: 4
Service: 4
tan e.
Delicious food, service was fast and people were very nice. They restaurant was very clean and sanitary. Will come back again for sure.
Jhope J.
Today I ordered the combination lo mein for carry out. It tastes very juicy and well cooked. The service was also top tier and the lady working at the front is extremely nice. The vibe is very home-like and comforting. I am extremely satisfied with my order. I am definitely coming back again. This is the best chinese restaurant in the area.
Anthony Williams
I personally love the general TSO chicken with white meat new owners changed the recipe and its delicious the beef and broccoli is also delicious ? I believe the lady taking orders is the owner and very nice. One of Belmont Craigens hidden gems .
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Egg Roll, General TSO Chicken
Anthony W.
Great food recommend general chow chicken and the beef and broccoli absolutely delicious recently they changed the general chow recipe to white meat and it's made a big difference new owners new recipes and the lady taking orders is the owner . Very friendly and the portions are great for the price. Great job Star East for being a good choice when it comes to eating out in Belmont Craigen
Pete O.
Great food and reasonable price delivery was fast and friendly I will definitely recommend this place and I will be eating here shortly
Crystals J.
I love this place. Family orders all the time and food is bomb. Food takes a while so order ahead through phone. 10/10
Miguel Ortega
Tried to charge me twice! Went in, ordered, paid , signed the receipt and stepped out for the 10 mins she said it would take. She tried charging me again and said I never paid, I tried to give her a fair chance before I pulled out my copy of the receipt in which she rudely janked it from me and when I asked if I could have my copy back she said " You got your food you can go!" The shisty gesture alone made up my mind about boycotting this place forever, then the anticlimactic, mediocre food was the nail on the coffin. Not cool ??
Complete rip off. We got Mongolian beef and chicken like we've gotten for years and today he barely gave us any in the large containers we ordered. Then he tried to lie to us saying his portions haven't changed and that's what they've always given. Don't order from here.
Atmosphere: 1
Food: 1
Service: 1
roman martinez
service is garbage. they dont know ho to treat cuatomer...??
michael anonymous
Order the lunch special, substitute shrimp fried rice for beef fried rice and tell him add extra beef. ? thank me later
Carmen Ana
Great Customer Service Effortable Fantastic Food
Esther M Rodriguez
Food is delicious and fresh, let's not forget about the smoothies they are just as good and fresh as well.
I have been eating from Stareast for more than 20 years and had no idea there were new owners. I had a complaint about a regular dish I and my family order. There was a lack of flavor, the shrimp was overcooked and tasted old, for this dish to be chop suey they barely added any bean sprouts. It seems to me they slammed the dish with vegetables that would typically NOT be used in chop suey. Then I was taken back by the lack of carelessness of the manager that I spoke to. I brought my concerns to her and she told me "well no one has complained before" instead of asking is there something I can do to make things better? Such as replacing (swap out) the dinner or providing a partial refund. She didn't bother, she didn't care about my concerns. Pretty sad to say the least, a loyal customer of 20yrs they have lost. If I was able to give a less than 1 star I would do it in a heartbeat. Customer service is lacking big time.
Atmosphere: 1
Food: 1
Service: 1
I always get big orders from here, they got a new chef this time not the regular and let me tell you ? that man did such a superb job ? food is phenomenal.
Atmosphere: 5
Food: 5
Service: 5
First time our order was incorrect, it appears they have new management, oh well, they credited us on the next visit, very nice polite
Food: 4
Service: 4
Delicious food, service was fast and people were very nice. They restaurant was very clean and sanitary. Will come back again for sure.
Today I ordered the combination lo mein for carry out. It tastes very juicy and well cooked. The service was also top tier and the lady working at the front is extremely nice. The vibe is very home-like and comforting. I am extremely satisfied with my order. I am definitely coming back again. This is the best chinese restaurant in the area.
I personally love the general TSO chicken with white meat new owners changed the recipe and its delicious the beef and broccoli is also delicious ? I believe the lady taking orders is the owner and very nice. One of Belmont Craigens hidden gems .
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Egg Roll, General TSO Chicken
Great food recommend general chow chicken and the beef and broccoli absolutely delicious recently they changed the general chow recipe to white meat and it's made a big difference new owners new recipes and the lady taking orders is the owner . Very friendly and the portions are great for the price. Great job Star East for being a good choice when it comes to eating out in Belmont Craigen
Great food and reasonable price delivery was fast and friendly I will definitely recommend this place and I will be eating here shortly
I love this place. Family orders all the time and food is bomb. Food takes a while so order ahead through phone. 10/10
Tried to charge me twice! Went in, ordered, paid , signed the receipt and stepped out for the 10 mins she said it would take. She tried charging me again and said I never paid, I tried to give her a fair chance before I pulled out my copy of the receipt in which she rudely janked it from me and when I asked if I could have my copy back she said " You got your food you can go!" The shisty gesture alone made up my mind about boycotting this place forever, then the anticlimactic, mediocre food was the nail on the coffin. Not cool ??
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Complete rip off. We got Mongolian beef and chicken like we've gotten for years and today he barely gave us any in the large containers we ordered. Then he tried to lie to us saying his portions haven't changed and that's what they've always given. Don't order from here.
Atmosphere: 1
Food: 1
Service: 1
service is garbage. they dont know ho to treat cuatomer...??
Order the lunch special, substitute shrimp fried rice for beef fried rice and tell him add extra beef. ? thank me later
Great Customer Service Effortable Fantastic Food
Food is delicious and fresh, let's not forget about the smoothies they are just as good and fresh as well.