Best cat cafe! You will want to adopt every cat after visiting!
Atmosphere: 5
Food: 5
Service: 5
Rachel Markwell
Drinks were delicious. Learned the stories behind the two furry cuties we spent time with in the cafe. Very caring and friendly organization. Highly recommended visiting, volunteering, or donating to help keep their mission going.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handcrafted Italian Soda
Sofía Marie
Lovely place, lovely staff, lovely cat kiddos!
Atmosphere: 5
Service: 5
alice kim
Very clean and Not smelly.
Atmosphere: 5
Food: 4
Service: 5
Jesus T.
This review was hard for me because since May of this year, I've adopted two cats from Treehouse and we're absolutely in love with them. They're perfect in every way. However, after going through two adoption processes with this place, I think Treehouse is a shady business with several opportunities for improvement. Operations - I was concerned the moment I was handed an actual binder (with dividers and everything lol) of the cat profiles and facts. It's 2023... why is there hard copy anything? But forget about the binder, let's talk about their joke of an intake process -- I would say 30% of it has to do with the actual cat. The rest is the person asking if various third parties can email you for opportunities. So basically you're sitting in a chair at a desk for 30+ minutes just awkwardly going "no, no, no, no" The biggest operations concern for me though, is the Treehouse "return policy." Essentially, adopters have two weeks to return their cat and get their money back from the adoption fees. If you miss the two weeks, you can still return your cat, no judgement..... WTH!? The stories these people told us about adopters bringing cats back will truly break your heart. If you go to their website/instagram right now there's a cat named Cassius who was returned by a family. He was then put off the market for adoption, and now he's only available for foster-to-adopt... Cassius is a cat who acts like a young cat. He's a victim of the Treehouse return policy, which essentially puts the adopter FIRST and the cats last. Cats shouldn't be punished for bad humans. Cat care/handling/vetting - when we adopted our first Cat, Venus we were told she was "semi feral" very shy. Ok, no problem seeing as how I grew up with ferals and they have a special place in my heart. But I'm here to tell you, after loving her and getting to know her for 7 months, Venus is NOT semi feral she is FULL 100% FERAL.... And guess what? We weren't prepared for a full on feral cat adventure, so we hit a few rough patches that we shouldn't have had to endure. I should've known something was up when the vet came from the back and said "I couldn't cut her nails". The VET yall, not the volunteer. They also indicated on her paperwork that she was pregnant, 3rd trimester. And guess what? The lie detector proved that was a lie lol. This place is literally a revolving door of cats because they can't get their details correct AND their operations strategy sets their cats up for failure. Adoption appointments/stakeholder management - I don't appreciate the way l've been treated during the viewing portion of the adoption process. Not only will you encounter aggressive volunteers forcing specific cats on you, but they're all pretty darn useless when it comes to actual information on the cat. I understand these cats are transfers and probably between several facilities, but why would you not educate your staff on the cats you have available (especially if you're forcing specific cats on people). The worst part of my first process was this white couple and and white, older woman volunteer who literally stalked me, my partner, and our guide, Tiffany throughout the shelter and aggressively tried marking their territory on a cat that they had claimed. They were freaking out so much when we entered the same enclosure as the cat they staked their claim to, they glared at all of us and every single move we made the ENTIRE TIME. All three of us (and the cat low key) were freaking out. Three grown adults glaring at other adults from the other side of a room, angry that there might be a chance a cat bonds with other humans lol. 1. Manage your adopters better. You can't predict how people will act but you can control how you respond 2. Educate your volunteers on how to speak to and treat people. I know you're in the cat business, but unfortunately cats can't adopt cats and we can. Get with it and sort out your appointments 3. Lis
PJ S.
Absolutely love the mission of this organization. The cat café always has the sweetest kitties in it and an awesome barista as well!
Ninachi 2.
Friendly stuff open to help you with all your questions and concerns.I would recommend this place.
Kira Johnson
We went without knowing it was an appointment only. Our mistake, so that's fine. But there were two staff members and only the one at the desk was fine. The other seemed upset that we'd even try to be there. We drove an hour, and it was something we were excited for during our honeymoon. Even if we could come back, we wouldn't. Please look into putting on the Google page "by appointment only", and not just the website. I found you via google, not social media.
philjones271
They need to be more clear about needing appointments. Website says walk ins welcome. Big disappointment on my daughter bday
Look, I love supporting shelters so I was very excited to visit this cat cafe. Usually when thinking of a cat cafe, I think of the catcade but with food or drinks available. This was nothing like that. There were 2 senior cats and that is it. They wanted nothing to do with us although we tried to play. The drinks were mediocre at most. When we left the barista asked if we had fun, which we answered honestly and received a “sorry about that. that will be 20$”. I will not be coming back and will continue supporting the catcade instead. Extremely underwhelming and disappointing experience.edit: I want to clarify there’s nothing wrong with senior cats, but advertising this as a cat cafe is really misleading. especially because the reason you pay to go is because you want to interact with the cats, but they were older and just wanted to sleep, which again is fine, but at least tell us they won’t want anything to do with us before we come and waste our time. im glad the cats have been adopted but again, I came to play with cats and also support a rescue, not just spend money and sit around. I would much rather just donate rather than waste my time on a disappointing experience.
Atmosphere: 1
Food: 2
Service: 1
Jasonツ
Best cat cafe for anyone looking for one near. The staff were very kind and directed us to the room with the cats. Sadly, there were only two cats, but that wasn’t bad! They were both very adorable and affectionate. I’m looking forward to coming back again and see more cats! :)
Delilah Mercer
Great place, it was very nice to spend time in the middle of the kitties. I love such cafes. The kitties will charm anyone!!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Kitten
Diana Gonzalez
Bad experience in this placeMy kids felt sad because they didn't got to pet the cats and the two ladies didn't get to help us and it took us 2 hours to get there???
Love this place !
Best cat cafe! You will want to adopt every cat after visiting!
Atmosphere: 5
Food: 5
Service: 5
Drinks were delicious. Learned the stories behind the two furry cuties we spent time with in the cafe. Very caring and friendly organization. Highly recommended visiting, volunteering, or donating to help keep their mission going.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handcrafted Italian Soda
Lovely place, lovely staff, lovely cat kiddos!
Atmosphere: 5
Service: 5
Very clean and Not smelly.
Atmosphere: 5
Food: 4
Service: 5
This review was hard for me because since May of this year, I've adopted two cats from Treehouse and we're absolutely in love with them. They're perfect in every way. However, after going through two adoption processes with this place, I think Treehouse is a shady business with several opportunities for improvement. Operations - I was concerned the moment I was handed an actual binder (with dividers and everything lol) of the cat profiles and facts. It's 2023... why is there hard copy anything? But forget about the binder, let's talk about their joke of an intake process -- I would say 30% of it has to do with the actual cat. The rest is the person asking if various third parties can email you for opportunities. So basically you're sitting in a chair at a desk for 30+ minutes just awkwardly going "no, no, no, no" The biggest operations concern for me though, is the Treehouse "return policy." Essentially, adopters have two weeks to return their cat and get their money back from the adoption fees. If you miss the two weeks, you can still return your cat, no judgement..... WTH!? The stories these people told us about adopters bringing cats back will truly break your heart. If you go to their website/instagram right now there's a cat named Cassius who was returned by a family. He was then put off the market for adoption, and now he's only available for foster-to-adopt... Cassius is a cat who acts like a young cat. He's a victim of the Treehouse return policy, which essentially puts the adopter FIRST and the cats last. Cats shouldn't be punished for bad humans. Cat care/handling/vetting - when we adopted our first Cat, Venus we were told she was "semi feral" very shy. Ok, no problem seeing as how I grew up with ferals and they have a special place in my heart. But I'm here to tell you, after loving her and getting to know her for 7 months, Venus is NOT semi feral she is FULL 100% FERAL.... And guess what? We weren't prepared for a full on feral cat adventure, so we hit a few rough patches that we shouldn't have had to endure. I should've known something was up when the vet came from the back and said "I couldn't cut her nails". The VET yall, not the volunteer. They also indicated on her paperwork that she was pregnant, 3rd trimester. And guess what? The lie detector proved that was a lie lol. This place is literally a revolving door of cats because they can't get their details correct AND their operations strategy sets their cats up for failure. Adoption appointments/stakeholder management - I don't appreciate the way l've been treated during the viewing portion of the adoption process. Not only will you encounter aggressive volunteers forcing specific cats on you, but they're all pretty darn useless when it comes to actual information on the cat. I understand these cats are transfers and probably between several facilities, but why would you not educate your staff on the cats you have available (especially if you're forcing specific cats on people). The worst part of my first process was this white couple and and white, older woman volunteer who literally stalked me, my partner, and our guide, Tiffany throughout the shelter and aggressively tried marking their territory on a cat that they had claimed. They were freaking out so much when we entered the same enclosure as the cat they staked their claim to, they glared at all of us and every single move we made the ENTIRE TIME. All three of us (and the cat low key) were freaking out. Three grown adults glaring at other adults from the other side of a room, angry that there might be a chance a cat bonds with other humans lol. 1. Manage your adopters better. You can't predict how people will act but you can control how you respond 2. Educate your volunteers on how to speak to and treat people. I know you're in the cat business, but unfortunately cats can't adopt cats and we can. Get with it and sort out your appointments 3. Lis
Absolutely love the mission of this organization. The cat café always has the sweetest kitties in it and an awesome barista as well!
Friendly stuff open to help you with all your questions and concerns.I would recommend this place.
We went without knowing it was an appointment only. Our mistake, so that's fine. But there were two staff members and only the one at the desk was fine. The other seemed upset that we'd even try to be there. We drove an hour, and it was something we were excited for during our honeymoon. Even if we could come back, we wouldn't. Please look into putting on the Google page "by appointment only", and not just the website. I found you via google, not social media.
They need to be more clear about needing appointments. Website says walk ins welcome. Big disappointment on my daughter bday
Restaurantji Recommends
The best fluffy coffee companion. I`m in
Atmosphere: 5
Food: 5
Service: 5
Look, I love supporting shelters so I was very excited to visit this cat cafe. Usually when thinking of a cat cafe, I think of the catcade but with food or drinks available. This was nothing like that. There were 2 senior cats and that is it. They wanted nothing to do with us although we tried to play. The drinks were mediocre at most. When we left the barista asked if we had fun, which we answered honestly and received a “sorry about that. that will be 20$”. I will not be coming back and will continue supporting the catcade instead. Extremely underwhelming and disappointing experience.edit: I want to clarify there’s nothing wrong with senior cats, but advertising this as a cat cafe is really misleading. especially because the reason you pay to go is because you want to interact with the cats, but they were older and just wanted to sleep, which again is fine, but at least tell us they won’t want anything to do with us before we come and waste our time. im glad the cats have been adopted but again, I came to play with cats and also support a rescue, not just spend money and sit around. I would much rather just donate rather than waste my time on a disappointing experience.
Atmosphere: 1
Food: 2
Service: 1
Best cat cafe for anyone looking for one near. The staff were very kind and directed us to the room with the cats. Sadly, there were only two cats, but that wasn’t bad! They were both very adorable and affectionate. I’m looking forward to coming back again and see more cats! :)
Great place, it was very nice to spend time in the middle of the kitties. I love such cafes. The kitties will charm anyone!!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Kitten
Bad experience in this placeMy kids felt sad because they didn't got to pet the cats and the two ladies didn't get to help us and it took us 2 hours to get there???