Wendy's

8740 S Lafayette Ave, Chicago
(773) 729-1401

Recent Reviews

Tonya Scott

Waited in the drive-through for 45 minutes. Young adult women gathering in the back office leaving window unattended. No apology is offered.

Food: 2

Service: 1

Joy

Placed order in app. At the drive-thru the cashier was unable to locate my order for 5+ minutes while it rained in my car! At the window the service wasn’t the friendliest. Drove off to start eating my food and the fries were ice cold. As if they served them to me on purpose. I immediately called 3x and the phone was off the hook!!!! I’ve complained through the app yet have heard nothing. Do not go to this location. Or any as Wendy’s as a corporation is inconsistent and hires miserable employees.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: French Fries, Chicken Sandwich

Smiley Malika

If this location is going to have a Kiosk make sure someone is at the register at all time tf the workers looking at me funny cuz i didnt pay, well how i suppose to know to stay at the kiosk

Bratty Sl

Cant even answer the phone just all unprofessional ghetto workers they need an inspection somebody needs to watch them

Atmosphere: 2

Food: 3

Service: 1

Arionna Walker

I don’t really come here as much but they don’t seem to be busy very often. I usually like to grab the wedges and a lemonade . Great stores surrounding the location though .

Atmosphere: 3

Food: 3

Service: 3

renzo

Terrible service, the staff ignores the customers, I had two orders to look for and they did not want to attend to them, they ignore the people. If it were in my hands, I would fire them for being inept.

Chelsea Wal

They didn’t make my order and spit in my

Atmosphere: 1

Food: 1

Service: 1

Cassandra Thomas

I’m convinced no one can read at this location. Got my order wrong , had to return to get missing items .

Javiii Enri

Place is disgusting. Do not come here.

Atmosphere: 1

Food: 1

Service: 1

MEET Tha Dooty Buttz

The employees act like they don't want to be there. It was a very uncomfortable experience.

Atmosphere: 1

Food: 2

Service: 1

F R

Wow.... there's no way of explaining how poorly this location is run. The drive thru has a line morning noon and night.is it due to high volume of customers or poor service? There's only so many things on the Wendy's menu that can be ordered so I'll go with poor service. When I tell you these people are SLOW I mean SLOW! I've been serviced in a busy airport more efficiently than this. And that's just the drive through. So my second attempt to patron this establishment I said to myself "try the inside, surely it's faster" and low and behold it is in fact not. They don't have cashiers, they have kiosks. The kiosks were frozing and unable to even accommodate the customers orders. I was working on the kiosk for an unimaginable amount of time before asking for assistance. Nobody came to help until the next customer complained then the worker who was sitting down on her phone reluctantly and I do mean reluctant, got up to take our order. Why are the kiosks malfunctioning? Lord knows. Anyway don't come here unless you have time and a lot of it. I wasn't in a rush but still wasted too much time for a biggie bag. Oh and they didn't even get my order right. Forgot to put the bacon on the burger

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Double Stack, Nuggets, Fries

Justin Hamilton

2 am….”we only have chicken and nuggets”Nah, you just lazy. I worked In Fast food. You just cleaned the grill too early and don’t wanna dirty it up again.

Atmosphere: 1

Food: 1

Service: 1

Houdini TV

Every time I come here my orders always get messed up. I asked ghost pepper ranch for my nuggets they give me barbecue sauce I asked for lemonade, no ice they give me lemonade with ice ask for BLT chicken they give me a chicken sandwich nothing on it on the fries side it’s hit a mess I do appreciate you guys for

Atmosphere: 4

Food: 1

Service: 2

Nathaniel Dyer

The staff is

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Stack, Chili

Jalisa Green

Let’s just say if I get sick it’s going to be a problem because I am pregnant. So for one as I’m eating my sandwich some told me to look at my food and when I seen the sandwich I was blew. Still pink inside. I came alone way and it’s too cold to go back outside. But I know once I go back out I’m going up to this Wendy’s cause I don’t play about my food at all. Serving still pink burgers this is why I stop eating from restaurants.

Atmosphere: 1

Food: 1

Service: 1

Load More