Wendy's

5147 W Cermak Rd, Cicero
(708) 863-3606

Recent Reviews

Daniel Durán

Food was fresh and well made, was not missing items, and they complied with special request and was respectful when I requested no ice o lemonade last second real fast, I give a shout out to bro Ivan be cool, bump em to manager or give em a raise

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baconator

astrid andino

I placed an order at 7:50pm through the mobile app at this Wendy’s location. I go to pick up my food and they tell me to pull up because it still wasn’t ready. Cars behind me were all receiving their orders before me. I was still parked by the door with no one coming out to tell me why it was taking so long. They took over 40 minutes to give me my food and the food was cold. I ordered a grilled chicken wrap and the tortilla was hard and the wrap itself was dry. I placed the order online thinking it would be faster but it took longer than if I had placed it at the drive up speaker. This is unacceptable. Every time I go to this location the staff is always rude, unprofessional and are always giving attitude to their customers. The restaurant is a mess and the dining room is extremely dirty every time I go. 10 minutes before they gave me my order the girl came outside telling me to move forward because the other cars couldn’t get out the drive thru line even though I had been waiting there for 30 minutes already. They cared about their timer more than the customer that had been waiting for a long period of time. It shouldn’t had taken this long to give 2 biggie bags and a chicken wrap! The unprofessionalism this restaurant has is unbelievable. It’s always this location as well. You should really check your employees with their nasty and rude attitude they give the customers.

Toni Robertson

The drive-up window they can't really hear you speak your order and sometimes because of that they cannot hear you otherwise it's a great place to eat

John Mike

BEWARE OF DOUBLE CHARGE!! Charged twice for no reason, I gave them my card and they said it declined, they tried it again and it worked, I check my statement and they charged me twice

Fabian Rubio

Stopped fpong to wendys because they never refunded my money even after calling the "treasury".Only reason I came because of a gift card....and ooooweeee the wrap was falling apart and checking tasted like subways grilled chicken. The Asiago bacon chicken sandwich was soggy fries was cold. Lol embarrassing buisness. I feel bad for the workers life choices.

Atmosphere: 1

Food: 1

Service: 3

Sherry Spang

Maria's the best ever ?

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Wendy’S French Fries, Baconator Fries, Salad, Ghost Pepper Fries, Apple Pecan Salad, Chili, Baconator, Spicy Chicken Sandwich, Dave's, Baked Potatoes

Blanca Barron

Very good friendlyVegetarian options: Very fresh and healthy in good conditionKid-friendliness: Families can go shopping with their children

Atmosphere: 4

Food: 5

Service: 5

Gloria Ortiz

Very good service, not very pleasant weather, very cold.

Atmosphere: 4

Food: 4

Service: 4

Julian Ramirez

Just got drive thru & cashier didn't pay attention. Their intercom is also difficult to hear & communicate when ordering. She tried her best, I think.

Rey Colón

Fast turnaround. Fries were extra hot. The chicken Ghost Pepper sandwich was good. No complaints.

Atmosphere: 5

Food: 5

Service: 5

Elizabeth C

I went through the drive through and they got my order right. What more could I ask for?

Food: 5

Service: 5

Robert Cruz

Great service, food is always good, got a number 2 with a large drink for 15. Dolls. More than I thought it be but good.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Baconator

Araseli Vargas

I placed my order 8:30 the guy charged me then asked me to reverse by the yellow pole, it was 8:47 and no one asked me to pull up or if the food was ready, when I pulled up he gave me my food mine you it was cold I dislike this place so bad for all the bad experiences I've had, gave it a shot to please my daughter and I regret it the food was cold 20 minute wait for cold food how disappointed ?

Atmosphere: 1

Food: 1

Service: 1

Florely Reyna

Terrible, we waited for more than half an hour, we left, everyone who was in line left, the line never moved.

Atmosphere: 1

Food: 1

Service: 1

DJ L.

Went here a few days ago through drive-thru at lunch time, ordered a grilled chicken wrap, all was good. In and out in just a few minutes and my wrap was excellent. Fast service!!

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