Dunkin'

5443 W 127th St, Crestwood
(708) 396-9701

Recent Reviews

Hiren Patel

Nice service and nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Bagels

k gambon

been coming here for over a decade. stopped by at 745ish to grab a hot decaf coffee and a large hot matcha latte. gave me an ice old decaf which honestly tastes like water and gave me a medium matcha. when i asked for a new coffee and a correct size latte, he said he heated up the coffee and poured the latte in a large cup without actually giving me what i paid for. so sad that you can't even treat yourself anymore.

Atmosphere: 1

Food: 1

Service: 1

Omer Makhlouf

Not too serious, but the hash browns tasted like iron heat and were squashed. I think they got cold and reheated. Also, the toppings on drinks are scarce. Maybe it was just timing. :)

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hash Browns, Cappuccino Blast

Marcelo Rea

Excellent customer service , great coffee, and sweet goooodddiiieeesss, love it, and always bring my family and friends to this place,,,way to go y'all ?‍♂️ ? ? ? ❤️ ? ?‍♂️

Atmosphere: 5

Food: 5

Service: 5

Liz Schuldt

This location really needs a revamp and lessons in customer service!!! Ordered a large and small hit coffee. Handed it out to me and as I'm holding cups, I can tell they are not hot. I opened and sipped each. Small was cold. Lg was tempid. By this time they left the window, I tried to honk, no attention. I had to get out and knock on window. They come back, I tell them their cold. The guy looks at me and says no they're not. I said I sipped them, they are not. He took them with attitude. When remade he comes back and says "here"No I'm sorry about that, or a polite here you go, nope very rude about it. Please clean up the customer service at this location.Parking: Parking lot is bad

William Hatim

Always getting hard hashbrowns, not even soft enough to bite. Then proceeded to give me not fully cooked

Atmosphere: 1

Food: 1

Service: 1

Nicola Siriann

Everything always goes smoothly until the Indian lady sees me. Today she handed me my food and then started laughing and talking to where I didn’t understand. N gave me my coffee tasting like water with the whole thing filled with ice. I spend about $20 everyday. Ohhh and forgot my hash browns.

Johnny Lally

It’s always hit or miss here. Lately it’s been spot on if you’re in the drive thru, but not for walk in’s as their door buzzer doesn’t ring so they have no idea you’re in the lobby waiting.

Jaxson K.

Teenagers running the place with no manners. Absurd and rude customer service. These employees should be fired.

James P.

The cashier was very friendly and very helpful. The ice cream and donuts you can't go wrong. An the inside of the place was modern like most Dunkin's.

TKO TKO

This morning (11-01-22) I went to get snackin bacon. I got to work and my bacon was burnt. I hadn been this place in a while because. I'm not EVER going back. I wish I could show you all this bacon. AWEFUL

Marc Marquez

New staff is excellent. Very friendly and helpful.

Tammy Oatis

This morning (11-01-22) I went to get snackin bacon. I got to work and my bacon was burnt. I hadn been this place in a while because. I'm not EVER going back. I wish I could show you all this bacon. AWEFUL

donald landi

This Dunkin is really hit or miss when it comes to getting your order correct! And they always run out of ice tea.

R Culous

Pot holes in parking lot be careful. Order takers always sound disinterested. Donuts were ok.

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