Chuck E. Cheese

4725 Northwest Hwy, Crystal Lake
(815) 455-7463

Recent Reviews

Isaias Aguirre

Excellent place for children to play, they de-stress 100%.

Atmosphere: 4

Food: 3

Service: 4

Laternal

pizza pack was like 70 bucks mad expensiveand it wasn’t to badChuck molested meKid-friendliness: chuckecheese

Atmosphere: 4

Food: 3

Service: 4

Tiffany Peterson (Tiffany)

I can't believe for as long as this place has been around and for as many locations there are that they do not change out games and rides. We've been going to the same one for about 2 years and nothing new! The pizza actually isn't that bad, but even the kids are no longer excited about Chuck E cheese. All you got to do is switch them up every 6 months or even a year. Make it worth it since it's such an expensive trip.Kid-friendliness: The joint is obviously made for kids but the staff is not too friendly.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Medium Pizza

Tammy Mesta

We came here for dinner with our kids and to enjoy some games. Entry service was good. Games were fun for the kids. We had an accident and dropped half our pizza and a drink cleaned it up the best we could. So we sat at another table with my kids pizza on their plates then a big fat roach dropped from the ceiling onto my kids food that they didn’t get to eat automatically we decided to leave. It was 30 mins from closing and paid $35 for the pizza and drinks alone. So wasn’t really a point of asking for them to remake the pizza. Very disappointed as we drove a hour and 30 mins to get there. Thinking it was a nicer area we wouldn’t have to worry about something like this but we were mistaken. Very disappointed this place needs to get rid of the roaches ?

Atmosphere: 5

Food: 1

Service: 5

Jon Bunce

I miss the tokens and

Atmosphere: 5

Food: 5

Service: 5

Juan Arreola

Great night of fun!!!

Atmosphere: 5

Food: 5

Service: 5

Blake Kretschmar

My son and I had a great experience here for his birthday! It was nice seeing the team disinfecting everything throughout the time we were there. The games were very fun for my 4 year old son and even me. We had a blast! Great staff and experience!

Atmosphere: 5

Food: 3

Service: 5

Bob Sullivan

It's Chucks....but kids love it.

Atmosphere: 3

Food: 3

Service: 3

Dana Michelle

My 3yr old had a blast playing here! Very nice and clean too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: A Topping to Your Large Pizza for 2

G Olsen

Its not the chucks I remember growing up. Most fun you can have is get tuned up and chase around the rat.

Atmosphere: 3

Food: 2

Service: 2

Alex pawer

A VERY FAMILIAR AND FUN PLACE FOR YOUR CHILDREN ORDER A VERY TASTY PIZZA

Raymond Cannon

It was all fun and games till we found a live roach in our salad.

Atmosphere: 1

Food: 1

Service: 3

ArtistJacqueline “Jack's” baez

I enjoy this Chuck E.Cheese we always go to this one. The staff is very friendly, attentive and helpful. The location is very clean and food is always fresh. We have a blast everytime.

Atmosphere: 5

Food: 5

Service: 5

Amanda Dryjanski

Came in tonight 10/23 around 6:30 because it was my daughters birthday. We waited in the front for about five minutes before someone attended to us..even said hello at loud and nobody came..Multiple times people walked up to the counter and the staff was hanging out in the back leaving the counter unattended and people would walk away because nobody was helping them. Everyone acted like they’d rather be anywhere else than at work. The only polite person was the guy with the longer blonde hair. I was just really put off by the fact that 80% of the time your counter was unattended.. 8:15 came around and they were cleaning all the games making everyone feel we had to rush out I understand that you close at nine but you still had kids playing and it made them feel like they couldn’t anymore and for what people are paying you should let them play..Usually love this location but your staff tonight needs to be talked to especially the girl who was supposed to be working the counter her attitude was the worst! Should probably not be working around kids! Pizza was delicious however!

Atmosphere: 3

Food: 5

Service: 1

Jhoanna Camilon-Meyer

My kids loved the birthday party that they attended here. They had so much fun!

Atmosphere: 5

Service: 5

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