Noodles and Company

4912 Northwest Hwy, Crystal Lake
(815) 459-4400

Recent Reviews

Hailey Moylan

Noodles and Co is one of our favorite go-to late night orders. Lately it’s been non stop issues with this location. We’re either missing items or the food is wrong. There’s been 2 times I’ve paid extra to upgrade to zoodles and they never do it, I always get stuck with regular. Tonight we’re missing an entire meal. And their only answer ever is because it was ordered through Uber, they can’t do anything. I understand when it comes to refunds it’s paid through Uber. But make it right…. Take accountability and maybe train your employees better. I have worked in the service industry for over a decade and I NEVER complain. I get mistakes happen and I don’t mind. But when it’s non stop, every single order something is wrong, come on….My receipt has 2/4 items marked off with a marker (usually done when checking the bag before sealing a to go order, as I’ve done as numerous bars and restaurants I’ve worked in)… the items they marked off, are the ones we didn’t receive!!!! The ones not marked off are the items I have?! It makes no sense at all. Uber only allows so many complaints before they won’t help you anymore. So here I am paying for food I didn’t receive because they couldn’t check the bag before sealing it…. Now I have dinner and my partner doesn’t, so we have to figure out dinner for him now while I sit here eating mine. Really frustrating.

Food: 3

Service: 1

Valerie Rodriguez

Terrible service today.

Atmosphere: 3

Food: 4

Service: 1

Cheryl Voss

Favorite to go food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pad Thai, Penne Rosa

Caden C.

The worker Josh working the front is the best employee here. I come all the time and just met him but he got me n my boy on rewards. Then he even hooked my buddy up with the biggest rice crispy I've seen noodles n company produce. Keep it up josh.

Richard Waligora

It was

Atmosphere: 4

Food: 4

Service: 4

Alex

There is a funky smell here every time I come in. Been noticing it lately and am hoping that I don't get food poisoning.

Atmosphere: 2

Food: 5

Service: 4

Joshua Fouke

Loved the chicken parm, make it a regular item!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wisconsin Mac

Sal D

New Review:Pesto Zoodles, Mac & Cheese W/ Impossible Chicken, Pesto Tortlini (Well balanced ?) Served from LeaneyOld reviewHam & Gruyère MacCauliflower Gnocchi with Garlic BasilRegular • Seasoned TofuWisconsin Mac & CheeseGreat Food ! Fed the whole family

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wisconsin Mac

Lain Littlejohn

There's always seating available, service is quick, the food quality is very good and consistent and they've always addressed any issues with take-out orders. Also appreciate the drink machine with flavor choices!

Atmosphere: 5

Food: 5

Service: 5

Seann Omara

I would love to shoutout “Mary” for her amazing hospitality And customer service. I was sitting in the lobby because I was waiting for my girlfriend to show up. I haven’t tried to place before so I was excited and then suddenly Mary walked up to me and checked in on me. I told her I was alright and I knew what I was gonna be order. She smiled and stepped away and came back shortly afterwards to double check. She even asked to bring me a cup but I couldn’t stand to have her walk back and forth so I met her halfway. She even complimented my korn tattoo. Eventually I ordered and the man taking my order was polite and didn’t charge me for the drink Mary gave me so I think we’ll keep that one to ourselves. I enjoyed the food and the everything about this location. Definitely coming back soon enough

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spaghetti and Meatballs

Jason Nuss

Great Noods! All ethnicities of noodles and very delicious even the more keto zoodles.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Roasted Garlic Cream Tortelloni, Japanese Pan Fried Noodles, Wisconsin Mac

Gayle Nowakowski

Good for a fast meal of pasta. The rice krispie treats are awesome!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spaghetti and Meatballs

Joe D.

Delicious! Didn't feel sick at all from grease or anything. It was yummy and the restaurant was clean! I love the unlimited refills on drinks and they have healthy options instead of just soda!Vegetarian options: Pad Thai was awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Japanese Pan Noodles

Yusuf Jassim

A good place to eat, with a variety of good options. This location was well staffed and very quick.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Wisconsin Mac

Leah Drougas

Busy place but pretty fast. Reasonable price. Great food and pleasant staff.

Load More