Subway

B & C, 40 W Terra Cotta Ave, Crystal Lake
(815) 455-7373

Recent Reviews

Joseph Patrick Prescott

Subway in general is not as good as it was 15-20 years ago, not just this franchise, but all of them. The people were nice here, but the food is average.

Atmosphere: 3

Food: 3

Service: 4

thuan nguyen

I bought 1 teriyaki chicken and 1 tuna sandwich for pick up. And they put a very little chicken and tuna inside, they put a lot of vegetables.

Atmosphere: 1

Food: 1

Service: 1

Yasmine Maxwell

They always take awesome care of our team for

Atmosphere: 5

Food: 5

Service: 5

Avery Jacob

first of all, when I got there, the man was sitting on his phone and ignoring me. There was no one else in the restaurant. after finally getting his attention, when I was telling him how I would like my sandwich ( which was fairly easy, bread, ham, and lettuce) he repeatedly asked me the same questions over and over again, and did not listen to what I was saying. finally, when we were able to get my sandwich, right, I asked him multiple times how to work the app, and he blatantly ignored me looking at me. then he continue to be extremely rude, and said nothing as I was leaving. I do not recommend this place, the people are rude, don’t listen, and only care about their electronic devices. especially after telling him how I wanted my simple sandwich multiple times. He did not listen, and still managed to mess it up, but I just brushed it off, because I never wanted to leave a place faster.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Black Forest Ham

William Fraser

The Owner is not about customer service!! No paper coupons allowed!!

Rachael Funk

It's okay but I didn't go there!

Atmosphere: 2

Food: 2

Service: 2

Cassandra Ortiz

This subway smells and the employees are rude. I went in at 840pm and while I was browsing the menu he told me to hurry up because theyre closing. Last i checked it takes them less than 5 minutes to make a sandwich. He turned away 2 other customers after I walked out. Avoid these lazy employees.

Atmosphere: 1

Food: 1

Service: 1

Robbie Ballentine

Well, I couldn’t actually get anything because even though they post hours as being open at 8 o’clock, they definitely are not. At almost 9 o’clock they are still not open and the store is dark. So much for picking up a quick lunch to take with me to work.

Brenda Winkowski

Pretty social guys were working. cleanplace ,good location the credit card machine was offering tips I was kind of offended by that for being a subway but I get it times are tough. But I'm on a strict budget. I only 1/2 subs because of the stormy weather I usually don't eat out I can't afford toWheelchair accessibility: Right in front of the store

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Cold Cut Combo

Trebor G (Fr33dom)

Tasty sanwhich with just the right toppings is key.

Atmosphere: 5

Food: 5

Service: 5

Jim Papen

They don't speak very clear English and I had a hard time understanding the worker.Otherwise the sandwich was good.

Atmosphere: 3

Food: 4

Service: 3

Anthony M

The food was incredibly expensive.My grandma tried to use a subway gift card and had a slight issue with the cash register machine working properly with the card.The worker then started screaming at my Grandma as she attempted to tell him to be nice. No apologies and continued yelling and speaking aggressively until we walked away from the register.

Fred Alford

Good food, pleasant service. Men's bathroom terrible. Toilet was dirty with what looks like mold on the underside of seat. Sink was filthy, garbage can full at noon. Fortunately I had hand sanitizer with me.

Nancy Mccray

I love Subway, but my recent visit was disappointing. The sandwiches were amazing, but my problem was the fact they wouldn't accept coupons. I didn't find that out until after the sandwiches were made. Why send out coupons if I can't use it, and the coupon was 2 footlongs for the price of one....Shame on you Subway!...This was my last visit.

Giselle Amieva

The guy there looked like he hated his life and everyone else’s. Rolled his eyes at us multiple times, and wouldn’t stop giving us dirty looks while we were in there.

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