Wendy's

6116 Northwest Hwy, Crystal Lake
(815) 455-5222

Recent Reviews

Hope Flores

Got some breakfast for my family of 6 was able to save more with the dollar menu here than McDonald’

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Baconator, Wendy

Krystian Jaguszewski

Worst personel I ever saw! Disrespectful, helpless and careless. I put my order on their web page got confirmation, order number, money was taken from my account and when I get there they couldn't even find my order!! And they said it's nothing they can do and start ignoring me. Manager was so ignorant that he refuse to give me phone number to corporate office and his name. That place is a mass with bad personel! Strongly not recommend to visit this place.

Atmosphere: 1

Service: 1

Nick B

It's Wendy's generally way better than McDonald's food and they rarely miss the mark.

Atmosphere: 3

Food: 4

Service: 4

Joel K.

This Wendy's is so bad I went for an interview and I was waiting for 45 minutes and they knew I was there I told them I had an interview they were very unprofessional and I had to tell them again that I was there and they told me to reschedule my interview because the person wasn't there after waiting for nearly an hour!

KG L

Food took forever to be made, wasn’t even all that well made and messy for how expensive it was. Won’t be coming back.Dietary restrictions: Pay more attention when people tell you they’re allergic to things.

Atmosphere: 3

Food: 2

Service: 2

A Google User

How come when I go to Wendy's and order a large french fry the container never seems filled??

Food: 4

Service: 4

Recommended dishes: Son of Baconator

Stephanie DiMaso

My kids love getting frosty’s. Their service here was good. They got our order correct for a family of 4. Food was good. My son loves Dave’s Double. I got the strawberry summer salad. We enjoyed our meals.

Atmosphere: 5

Food: 5

Service: 5

Thomas Schultz

As a "Once in a Blue Moon" fast food eater, i am disappointed to say this was the very last time Wendy's will ever get any of my hard earned money. For years, i used to complain about cold fries and lack of competence every time i spent money at these places. Then i just simply stopped going. Inflation sucks, so when i paid $17 dollars for 2 frosties and a cold 10-piece nugget meal with luke warm fries, I can now say with confidence: Never again. Dude at the window was nice as hell though.

Atmosphere: 1

Food: 1

Service: 3

Chad Schultz

Not better than any other Wendy's, not worse either. Old skool building. Jr. Burger is a little bit "Where's the beef!"

Atmosphere: 4

Food: 3

Service: 3

Maria Ortega

The staff is definitely very friendly?, they are all very young boys and girls, but the place is not clean. I think they lack employees for cleaning in general, such as cleaning the tables, throwing out garbage and cleaning the soda fountain.??

automoto1031

Ordered 4 meals online; everything was fresh, everything was correct and drive through staff was prompt and friendly. Quite a rarity these days.

Atmosphere: 5

Food: 5

Service: 5

James Steele

It's a Wendy's, nothing to get excited about besides the delicious baked potato and the best burger on the menu which is the Baconator. Perfect amount of bacon, cheese and generous portion of beef. The only burger worth getting hands down!

Atmosphere: 2

Food: 3

Service: 3

Tas Man

Ordered two sandwiches and one drink, the double cheeseburger with bacon had no bacon and the three patties we received on the double burger, two patties were smaller than the normal burger patty. All three patties were burnt to a crisp and were extremely dry. Since we live 10 minutes away, we did not go back...we visit this store once a week and the product and service has started deteriorating over the past year.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Pretzel Pub Bacon Cheeseburger

David Bradley

Always a good option. The older lady at the register was slow, but that’s normal for Wendy’s

mary schlenkert

Food was good 4 stars for food. However, the women’s restaurant smelled so bad like sewer gas I couldn’t use it made me nauseous. Told the employee and suggested she post an out of order sign. She was polite and said thank you but never posted a sign and continued chatting with her coworkers since there weren’t any other customers in the drive up or inside the restaurant. I recommend using drive up and go elsewhere to use the washroom

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