Chipotle Mexican Grill

4165 N Water St, Decatur
(217) 615-4497

Recent Reviews

Kacie Schultz

They're often out of items, but always fresh

wes waters

Food was great. Very fast.

Atmosphere: 3

Food: 5

Service: 5

Cesar Silvas

This has to be one of the most disturbing chipotles I’ve come across, dirty tables, prep tables and floor. Not worth it.

Atmosphere: 1

Food: 1

Service: 1

Ashley Waddell Ooms

My family usually orders online, but lately our order is wrong so we decided to go in. Everyone knows how online “extra cheese” is different than face to face “extra cheese”. . We walked in tonight around 8:50. Was told they had limited items and no chips. I always get steak, there was a decent amount of steak, but was told it was for online orders only. Asked for extra cheese but was not allowed to have extra cheese. Half their stuff was gone. Steam table was getting packed away already. My family said forget this and left. They don’t even close till 10. Terrible service lately, would not recommend. Is there not more cheese in the fridge? Laziness on your employees part.

LaNay Walls

Everything was good but the food , that stuff was SO NASTY DO BETTER .????

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Chipotle Bowl

Randy Ellis

The food is always fresh. The chips were not very fresh this time..

Atmosphere: 5

Food: 5

Service: 5

N B

Unfortunately this Chipotle suffers from the same issues as most other Chipotle locations. The restaurant was filthy. There was not one clean table. There were no napkins in the dispensers. The grill looked like it hadn't been cleaned in weeks. The beans and meats were clearly bottom dredges and were not fresh. The guacamole had started to turn brown. This was on a Saturday at lunch time. As a result of this, I prevented my company from ordering from Chipotle for a company event this week.

Atmosphere: 1

Food: 1

Service: 2

Exotic (OG_Scopezz-_-)

Burrito bowl had way too many black beans and I didn’t order extra with very little meat. Very disappointing.

Food: 1

Service: 1

Manpreet Singh

They gave us our quesadilla box with no quesadillas in it and just the sauce.

Atmosphere: 1

Food: 4

Service: 1

one great one

I really like the place. Most workers are decent...but if you're systems down but u can order online..break out a calculator something had cash card and Chipotle card..to pay no online only..of u go anywhere you'd think they'd improvise not turn customer away because they don't have thier phone with them. Just proof it would hurt doing away with cash system failure..would never work

Elizabeth Cunningham

Food is always good and portions are large. I usually make it into 2 meals.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chipotle Bowl

Jemal “Mal” Barnes

?✅️

Atmosphere: 5

Food: 5

Service: 5

Barbara McCall

I do deliveries and haven't actually eaten here but whenever I go there to pick up orders the staff are friendly and the atmosphere is clean and comfortable.

Atmosphere: 5

Service: 5

Wellequipd Hunter

First time trying chipotle will definitely be

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chipotle Bowl

Grey Carter

There is an older gentleman, not good with names but tjink Stephen. But dude has some great energy. Younger employees kinda treated him poorly by example pushing him to go faster...IT WAS ME THAT WAS THE ISSUE I read slow off my phone and couldn't decide stuff. He did great and was super happy I had him.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Bowl

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