Recommended dishes: Traditional Wings, Spicy Hawaiian Pizza
Kevin Paulding
Will not order from here again until they stop using doordashers. Food was left on my wet door mat in cardboard. No knock and door bell wasn't rang.
Service: 1
Natalie Roe
I was in the contactless pickup lane for 40 minutes AFTER my pizza was supposed to be ready. I worked a 12 hour shift today with no break and just wanted something quick and simple. I never even made it to the window. After 40 minutes of being there, I called the store twice, no answer. Then I got through to corporate headquarters who transferred me. I waited so long on there that it recalled. Then they finally got me on a three way call with the manager. Aubrey.She said it would be ANOTHER 30 minutes at least and had no explanation as to why! Needless to say, I didn’t get my pizza. I ended up leaving.
Service: 1
Natalie Roe
I was in the contactless pickup lane for 40 minutes AFTER my pizza was supposed to be ready. I worked a 12 hour shift today with no break and just wanted something quick and simple. I never even made it to the window. After 40 minutes of being there, I called the store twice, no answer. Then I got through to corporate headquarters who transferred me. I waited so long on there that it recalled. Then they finally got me on a three way call with the manager. Aubrey.
She said it would be ANOTHER 30 minutes at least and had no explanation as to why! Needless to say, I didn’t get my pizza. I ended up leaving.
Rick McNeely
This place is always fast. I leave the house right after I order and get to the restaurant in 15 minutes. The pizza is pretty much always ready by then. I love pizza hut pan crust and the cheese and veggies are always delicious. Staff are very friendly. What's not to like?
Atmosphere: 5
Food: 5
Service: 5
Justin Leddy
The service was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Kari Coleman
Results: Never got my food.Called in and was redirected to the online option. When told the online service is not working. I was then redirected to another store that had a 3 hr hold time told to me. I was told when calling William street store that I was out of range and the store is literally 5mins from home. No type of consideration due to my lack of ability to order and just get food. Terrible customer service, now I see why Papa John’s is the go to pizza place here in Decatur smh.
Service: 1
Barrie Williams
One of my two pizzas had a burnt or chemical taste to it. Manager was rude and would not replace. Done with them.
Atmosphere: 3
Food: 1
Service: 1
brenda rankins
The pizza was actually
Atmosphere: 3
Food: 5
Service: 4
Eric Cheever
Great Service...food is always good, hot..and fresh....
Fast very fast ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Spicy Hawaiian Pizza
Will not order from here again until they stop using doordashers. Food was left on my wet door mat in cardboard. No knock and door bell wasn't rang.
Service: 1
I was in the contactless pickup lane for 40 minutes AFTER my pizza was supposed to be ready. I worked a 12 hour shift today with no break and just wanted something quick and simple. I never even made it to the window. After 40 minutes of being there, I called the store twice, no answer. Then I got through to corporate headquarters who transferred me. I waited so long on there that it recalled. Then they finally got me on a three way call with the manager. Aubrey.She said it would be ANOTHER 30 minutes at least and had no explanation as to why! Needless to say, I didn’t get my pizza. I ended up leaving.
Service: 1
I was in the contactless pickup lane for 40 minutes AFTER my pizza was supposed to be ready. I worked a 12 hour shift today with no break and just wanted something quick and simple. I never even made it to the window. After 40 minutes of being there, I called the store twice, no answer. Then I got through to corporate headquarters who transferred me. I waited so long on there that it recalled. Then they finally got me on a three way call with the manager. Aubrey. She said it would be ANOTHER 30 minutes at least and had no explanation as to why! Needless to say, I didn’t get my pizza. I ended up leaving.
This place is always fast. I leave the house right after I order and get to the restaurant in 15 minutes. The pizza is pretty much always ready by then. I love pizza hut pan crust and the cheese and veggies are always delicious. Staff are very friendly. What's not to like?
Atmosphere: 5
Food: 5
Service: 5
The service was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Results: Never got my food.Called in and was redirected to the online option. When told the online service is not working. I was then redirected to another store that had a 3 hr hold time told to me. I was told when calling William street store that I was out of range and the store is literally 5mins from home. No type of consideration due to my lack of ability to order and just get food. Terrible customer service, now I see why Papa John’s is the go to pizza place here in Decatur smh.
Service: 1
One of my two pizzas had a burnt or chemical taste to it. Manager was rude and would not replace. Done with them.
Atmosphere: 3
Food: 1
Service: 1
The pizza was actually
Atmosphere: 3
Food: 5
Service: 4
Great Service...food is always good, hot..and fresh....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Breadsticks, Garlic, Meat Lovers Pizza, Sides, Cheese Sticks
Restaurantji Recommends
This Pizza Hut location is always spot on with their service and accuracy of the order in a timely fashion!
Pizza was delivered hot and delicious very quickly by a very friendly driver. ???
Very fast delivery and the food was perfect
Regular crust was not cooked thru and it was doughy and thin crust was hard as a brick. The pickup window had pizza box blocking the window .
Good food and professional service will be going back