Starbucks

255 W Mound Rd, Decatur
(217) 872-4659

Recent Reviews

Andrew Hauersperger

Service is usually friendly, as with most SB, speed of service is fairly slow. The kicker here is the absolutely disgusting state of the dining area. Every table is dirty. Random trash, dirt, and other debris litter the floor. Usually use the drive through at this location, but the last two visits to the lobby have left me utterly disappointed. 9 employees working, 5 cars in drive through, and 3 patrons in the dining area. Seems like enough man power for spot cleaning at the least.

Atmosphere: 1

Food: 3

Service: 3

Halie Sunderland

Staff is always very friendly here, our drinks are always made properly, the only downside is there usually is a very long line/wait in the drive-through.

Atmosphere: 5

Food: 5

Service: 4

Sue Richey

It was good as always!!

Food: 5

Service: 5

Ian Kelm

I didn’t get their name, but the person with purple hair and a kuromi tattoo on their arm did an amazing job making the drinks. It was a big rush, but they made the drinks quickly and were honestly the best drinks we have had at this location!

Atmosphere: 5

Food: 5

Service: 5

Lorrin Casteel

I'm a regular here and they do a great job making my chocolate cream cold brew every morning! ?Staff is always friendly and pleasant.Depending on the time you go, you may have a bit of a wait time but remember, patience is a virtue.This is my favorite Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Tawanna White

My coworker came in to get us coffee and muffins and had to wait over 30 minutes. And still left empty handed. Please do better I was really wanting muffins.

Atmosphere: 1

Service: 1

G Knowles

Best Vanilla latte I have had in a while! Sad it varies from Starbucks to Starbucks. But today, I was served a great one!

Atmosphere: 5

Food: 5

Service: 5

tlm fyke

Standard

Atmosphere: 4

Service: 5

Jamie C. (Redd)

There was a hair in my coffee. Needless to say. I didn't even get to drink my 10$

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mocha Frappuccino

Matthew McCoy

Worst Starbucks I have ever been to. I live in Texas and had a 14 hr drive so I thought oh I need some coffee to get started. I ordered 10 min on mobile before I got there thinking it will definitely be ready by the time I get there psych. I sat in side for over 40 min and watched people come and go until I finally said something and then they made my drink. I rushed to leave because I was already late getting on the road and my drink was watered down and tasteless. I ended up throwing my food that I got away because it was cold and my nerves and anxiety wouldn't let me eat after that experience. This location is so unorganized and not educated well enough on drinks. I saw them mess up several drinks and people complain as I waited. I'm glad I don't live in the area so I never have to return to this location. Lastly y'all have 3 employees doing everything and 5 running in the back like they are doing something when they aren't. If you want quality id recommended not touching this location with a 10 ft pole. I wasn't going to make a comment because customer service was very nice and refunded me but y'all don't deserve to be above a 4.0 Starbucks.

Atmosphere: 1

Food: 1

Service: 1

Steve Brantley

Very busy, therefore not fast.

Atmosphere: 3

Food: 4

Service: 3

Paul Marshall

They need to fix the sign at the front of the store and get "Coffee" to light up.

Susan Daley

Always a great place to stop before church. Love the service, the drinks, and the food.

Courtney

I met a guy named Logan that serviced me and I have to admit, he was so helpful. If I were you I'd recommend him servicing you when visiting this store!

Atmosphere: 5

Food: 5

Service: 5

Jonathon Tish

Just wish that they would accept the name of the drink in place of the ingredients of the drink. Not everybody is.Interested in trying to remember everything that in the drink VS the name of said drink.

Service: 4

Load More