Jimmy John's

601 Lake Cook Rd, Deerfield
(847) 498-5513

Recent Reviews

Lovely Bunce

Third time I have placed an order and it has taken them 1 hour and 45 minutes to deliver. Freaky slow store! Will be calling corporate this time since they refuse to answer their phones as well.

Atmosphere: 1

Food: 1

Service: 1

narasimhan ramakrishnan

Very bad experience with dine in. The employees Threw away the sandwiches and drinks while taking a 1 minute restroom break. No apologies and blaming on customers for not letting them know about bathroom breaks is not a good business model. Workers don’t have common sense . This location will not get my business anymore.

Atmosphere: 1

Food: 1

Service: 1

Bernie Stimpson

I love Jimmy John’s but I can’t order from this location anymore and it’s very frustrating as the app automatically chooses your store for you. They take over an hour to deliver every single time, and when you call to ask their ETA, they have never answered the phone. Pretty incompetent Jimmy John’s location. Avoid at all costs.

Service: 1

Abbey L.

3 cheers for the delivery driver who managed to catch my crazy terrier bare handed as she bolted out my front door like a wild piglet! Quick thinking and nice save! Great sandwich as well. Yum yum!

Tom D.

Canceled my kids order without notifying anyone or answering any calls to check on its status

Omaira Olmos

Do not order from this location. The delivery times are ridiculous, often over an hour. I only order from here because it prompts as my local shop on the app. They will not answer the phone, there’s nothing you can do to communicate with anyone there. They are horribly unapologetic about it too. If this happened once i wouldn’t be so upset but it’s almost every time I’ve chosen to take my chance with them.

Service: 1

Bod1ly Fluidz

Expect to wait at least an hour if you choose delivery from this location. I'm getting hangry.

Jeff L.

Ordering from here is like buying a delivery lotto scratcher. More often than not you will lose. Best to avoid delivery from this location. Out of the last 5 times ordering from here, there was an issue with 4 of the order deliveries. Late mostly and I live 2 miles away. Today I ordered and tracked via the website. Instructions were to leave at door and ring bell. After almost an hour for one sandwich, chips and a drink at 1:30 in the afternoon, suddenly I see "eat" on the tracker. No bell ring. So I go outside and no food. I walk to my 4 closest neighbor's houses - no food. I call and the person said it was indeed delivered.I shared with her that we have cameras and nobody rang the bell, so where did you deliver it?She hung up on me. So I called back and she said they can remake it and in my head I imagined myself one hour later hungry and walking from house to house looking again, or worse, something strange and "special" about the quality of my food. So once my imagination wrapped up, I asked her to refund me, which she did. That should be a point in her favor, but I have a thought on the whole thing:My theory is that it was a small order and they had zero intention of every making it or delivering it. It was easier for her to lie and say it was delivered than deal with it during the end of the lunchtime rush. This will be my last time ever ordering from here. I am posting this so others can see and avoid ordering delivery from this location as well. I ended up making leftover tacos which were delicious. And there were zero issues with the delivery from my plate to my face.

Zoe B.

Went there during my lunch break and they made the sandwich's quick! Overall great food and service :)

j. s.

My time has come to a end. Everytime I order there is a issue. I was on hold for over 10 minutes the lady has a attitude that answers phone. I used to order all the time now I am done not worth the attitude and they always make excuses before they fail I ain't got time for it anymore. Looks like jersey mikes getting my business now it's been a nice run before you failed me bye

Adam Green

Karen was top of the line. Made my sandwich like 5 star Michelin kitchen.

Elliott Tucker

Don’t try ordering from here. They won’t deliver your food and refuse to answer the phone when you call their store. Charged me for food that was never delivered. Terrible employees and terrible way to run a business.

Kyle Cortesi

Always satisfied.. Quick, even tried the 16 inch which was great! Add the giardiniera if you dare!! I always get the Vito regular #5.. Tuna is super good too. Added extra lettuce to the BLT was too good. This location is too good!!

Esmundo “Above Average Guy” Sanchez

Quick speedy sandwich. Nice staff and everything I order is always as I order it.

Mark Smith

Don’t get your order delivered, it will always take around an hour for your sandwiches.

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