Arby's

2000 Sycamore Rd, DeKalb
(815) 748-4900

Recent Reviews

NG

Don't waste your hard-earned money! Very unprofessional staff that does not acknowledge you as a customer waiting in line! Flies coming out of the trash cans. Filthy!! After 15 minutes of waiting with no acknowledgement decided to go to a competitor!

Atmosphere: 1

Service: 1

lucas pulliam

I ordered online. $60 worth of food. I asked for red ranch and they said they had to Charge me for it. $1.30 I ordered 8 sandwiches. I have never been charged for red ranch at any Arbys I’ve ever been to even when I only order 1 sandwich very disappointed.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Roast Beef

Mark Beckstrom

Jan. 2024 ~ Ordered on app for dine-in, Regular Beef, Fries and drink. Food was good and hot. Only "glitch" is they bagged for pickup and not traded for dine-in. I have had this occur at other brand fast food restaurants. Just an small annoyance.Spring 2017 ~ Enjoyed the Arby's special "Greek Gyro".8/3/2017 ~ Ordered the limited time special, Mount Italy. Be warned. This is a very large sandwich. I suggest asking them to cut in half to make it easier to handle. The sandwich was very good!

Atmosphere: 4

Food: 5

Service: 4

Theresa Rico

The beef was dry, cold. The bunny was cold, like it came out of the refrigerator. I will not be back.

Food: 1

Javier Ortiz

A good experience, very good service and their burgers are the

Atmosphere: 5

Food: 5

Service: 5

Jason Williams

Y'all got them

Atmosphere: 5

Food: 5

Service: 5

GrizzlyFish Inc.

Smaller white girl with longer black hair is super rude for no real reason, they served me my sandwich (smokehouse brisket) cold as ice too. Haven’t ever felt obligated to write a review on a fast food restaurant, but it was actually bad enough that I dug around for my google account just to write this review. I suggest going to the steak and shake down the road.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Arby's Signature Sandwiches

Anthony Smith

Clean parking lot. Handicapped parking and building access. We used tge drive thru. I think prices are up abit again. Maybe 13 dollars per person, per meal. Fast service, for 4 meals ordered. We got chicken Buffalo wraps. Wow, very spicy. I think 3 meals cost about 39 dollars. Good tasting though.

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Sandwich

Allison

Put no sauce or cheese on the beef 'n cheddar. The meat was disgusting and I could not eat it. They forgot all the sauces in bag. Customers service was below average.

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Roast Beef

Justin Hooker

Drive thru was pretty slow. Fries were nice and fresh. I do not recommend the chesesteak sandwich. They are terrible.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Arby's Signature Sandwiches, Curly Fries, Roast Beef

Mary

Always love Arby's.the beef and cheddar with curly Fry's in a cup of cheese.Wish they would come back with their potato cakes

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Curly Fries, Roast Beef

Bishop Ronald C. Henton

I really enjoy Arby's new boneless chicken wings and fries meal. Delicious! But my absolute favorite is their Reuben sandwich ?. The best!

Atmosphere: 5

Food: 5

Service: 5

Kyle Kempen

Clean restaurant! Fresh food was made for my order which I had to wait a few minutes for but I would rather wait than get over heated dried out old food. While waiting for food which was not more than five minutes I noticed employees actually cleaning kitchen area. Even though kitchen area looked extemely clean from ordering counter. I could actually see clean stainless steel surfaces all the way to the floor! I have not seen a cleaner fast food restaurant as long as I can remeber. I also have to mention staff was very attentive to new customers coming in to establishment. My guest and I where acknowledged immediately upon entering. Overall very good experience will definitely be back soon!

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Curly Fries, Roast Beef

Edward DIetrich

Should have known when only 2 people are running the place and thay are so busy talking to each other to take orders we should have left. Chicken was over breaded and barely warm. Fries were hot but undercooked. Beef was slimy. Gross just gross. Now we know why the parking lot was almost empty...

Atmosphere: 2

Food: 1

Service: 1

Richard Lehman

I waited an oddly long time (15-20 min) for two chicken sliders an over-heard the staff yelling about how they don't have anymore slider buns. Unexpectedly one of my sliders was sloppily put in a mushy bun. The only reason I gave it a higher service rating was because they gave my friends their food quickly and without any issues.

Atmosphere: 3

Food: 3

Service: 2

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