Lady was very rude and nasty! I came in to ask for sweet and sour sauce I kept asking because she didn't understand me or maybe didn't want to. Then when she realized I didn't want to order and just wanted sweet and sour sauce she told me to leave and kept repeating "go" "go" and refused me a small packet of sauce!! I am not sure if she is racist or just blatantly rude, but i do not recommend this place. POOR customer service!
Justin Heuer
The lady I got the food from wasn't very personable, but not rude. Chicken with peapods was terrible and the saucy was snotty. Broccoli and beef was was decent but flavourless. I got 50% off the order through doordash and I wouldn't do it again at the same price point.
Atmosphere: 2
Food: 2
Service: 2
Cheryl M.
Have been looking for a good Chinese food place. Since I worked in Sycamore I tried most of them for lunch. Nothing really made me wanting more. A few weeks ago I decided to try Panda House. Ordered Mongolian Beef, General Tso's Chicken meal w/chicken fried rice, Crab Rangoon. Very good! Delivered in good time will definitely order from there again.
Melissa T.
the food is good but the lady in there is extremely rude, I asked for bubble tea and she said they don't have any then hung up on me, then I went in that same day to see her serve it to someone else. There are no napkins inside
tinicajetuan1
I ordered from them and when I started eating my food I notice a fly in the chop suey. I contacted them and asked if they could make me another order and they said "NO" then I asked for a refund they said "NO" and hung up on me. I called them back several times and they lady repeatedly hung up on me. So rude never will I go back to them I will dispute with my bank.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Lo Mein
Jayla Ivlie
Bug in food and wasn’t trying to give a refund.
Atmosphere: 1
Service: 1
Tinica H.
They delivered me food with a fly inside. I called them to ask for a new order and they said "NO". Then I asked for a refund and they said "NO" and hung up on me I called them back several times, and the lady repeatedly hung up on me. I wouldn't ever recommend them they are rude and nasty and stealing from customers.
Alexis Hardison
It's unfortunate that I'm forced to rate Panda House one star because of their unsavory treatment of paying customers. Lady at the counter refused to give me a couple extra sweet and sour packets, and was unnecessarily rude about it. This was a long time town favorite, but I will have to take my business elsewhere.
Atmosphere: 1
Food: 4
Service: 1
Manda Mae
I love this place, I haven't tried any other chiense food places in the area but the prices are great (the lunch speical is excellent) the food is delious and fresh . Although it could use an upgrade on the outside looks, the inside is worth a try !
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Lo Mein, Beef Fried Rice, Orange Chicken
I LOVE this place. The owners/ staff is the kindest people. I’m suprised by the negative reviews. I’ve gone here for years and my food is always hot, correct, and I am always welcomed with a smile. The food is delicious and a good price.
Atmosphere: 5
Food: 5
Service: 5
Nina James
Everything was good! I ordered chicken w/garlic sauce, beef fried rice, and crab ragoons. Delivery was on time. Prices are good. I would recommend.
Atmosphere: 1
Food: 3
Service: 3
Twinsmom
I was not impressed at all. Rice texture was off, hardly any shrimp in the rice. Eggrolls were horrible, they were empty. I will not be going back to this place.
NoEsAsuntoTuyo
Food arrived fast, hot, and delicious. Far exceeded expectations. We were also delighted that no mega-service like DD or ES was involved! Lots of food for the money, and very fresh tasting.
Red Smitty
Food was delivered on time. Driver wore a mask. He was pleasant and very grateful for tip, which wasn't necessary but made us smile.Got everything ordered, including free orange chicken with purchase. All the food was good except chicken-fried rice, which tasted off for some unknown reason.
Lady was very rude and nasty! I came in to ask for sweet and sour sauce I kept asking because she didn't understand me or maybe didn't want to. Then when she realized I didn't want to order and just wanted sweet and sour sauce she told me to leave and kept repeating "go" "go" and refused me a small packet of sauce!! I am not sure if she is racist or just blatantly rude, but i do not recommend this place. POOR customer service!
The lady I got the food from wasn't very personable, but not rude. Chicken with peapods was terrible and the saucy was snotty. Broccoli and beef was was decent but flavourless. I got 50% off the order through doordash and I wouldn't do it again at the same price point.
Atmosphere: 2
Food: 2
Service: 2
Have been looking for a good Chinese food place. Since I worked in Sycamore I tried most of them for lunch. Nothing really made me wanting more. A few weeks ago I decided to try Panda House. Ordered Mongolian Beef, General Tso's Chicken meal w/chicken fried rice, Crab Rangoon. Very good! Delivered in good time will definitely order from there again.
the food is good but the lady in there is extremely rude, I asked for bubble tea and she said they don't have any then hung up on me, then I went in that same day to see her serve it to someone else. There are no napkins inside
I ordered from them and when I started eating my food I notice a fly in the chop suey. I contacted them and asked if they could make me another order and they said "NO" then I asked for a refund they said "NO" and hung up on me. I called them back several times and they lady repeatedly hung up on me. So rude never will I go back to them I will dispute with my bank.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Lo Mein
Bug in food and wasn’t trying to give a refund.
Atmosphere: 1
Service: 1
They delivered me food with a fly inside. I called them to ask for a new order and they said "NO". Then I asked for a refund and they said "NO" and hung up on me I called them back several times, and the lady repeatedly hung up on me. I wouldn't ever recommend them they are rude and nasty and stealing from customers.
It's unfortunate that I'm forced to rate Panda House one star because of their unsavory treatment of paying customers. Lady at the counter refused to give me a couple extra sweet and sour packets, and was unnecessarily rude about it. This was a long time town favorite, but I will have to take my business elsewhere.
Atmosphere: 1
Food: 4
Service: 1
I love this place, I haven't tried any other chiense food places in the area but the prices are great (the lunch speical is excellent) the food is delious and fresh . Although it could use an upgrade on the outside looks, the inside is worth a try !
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Lo Mein, Beef Fried Rice, Orange Chicken
ZERO STARS THE WORST CUSTOMER
Service: 1
Restaurantji Recommends
I LOVE this place. The owners/ staff is the kindest people. I’m suprised by the negative reviews. I’ve gone here for years and my food is always hot, correct, and I am always welcomed with a smile. The food is delicious and a good price.
Atmosphere: 5
Food: 5
Service: 5
Everything was good! I ordered chicken w/garlic sauce, beef fried rice, and crab ragoons. Delivery was on time. Prices are good. I would recommend.
Atmosphere: 1
Food: 3
Service: 3
I was not impressed at all. Rice texture was off, hardly any shrimp in the rice. Eggrolls were horrible, they were empty. I will not be going back to this place.
Food arrived fast, hot, and delicious. Far exceeded expectations. We were also delighted that no mega-service like DD or ES was involved! Lots of food for the money, and very fresh tasting.
Food was delivered on time. Driver wore a mask. He was pleasant and very grateful for tip, which wasn't necessary but made us smile.Got everything ordered, including free orange chicken with purchase. All the food was good except chicken-fried rice, which tasted off for some unknown reason.