Wendy's

2570 E Dempster St, Des Plaines
(847) 827-2849

Recent Reviews

neha rajput

I orders 2 spicy chicken and fries I told them to make fresh and they gave me old and the chiken was so hard and dried such a waste of money

Atmosphere: 1

Food: 1

Service: 1

Eddie C

Good food good service was served right away and no lines food was hot and good will be going back again

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads, 6 PC Spicy Chicken Nuggets, Spicy Chicken Sandwich

Albert M Krueger Jr

Love Wendy's now and then ?

Atmosphere: 5

Food: 4

Service: 5

Angie C

The five dollar grab bag and go is perfect for my son? that’s great for a quick treat once in a while meal in the

Food: 3

Recommended dishes: Wendy’S French Fries, Cheeseburger

Adam Jack

Food was hot and service was pretty fast!

Atmosphere: 4

Food: 5

Service: 5

Shanti Taylor

Drive thru is fast and service is nice. And food was good.

Atmosphere: 4

Food: 4

Service: 5

Michal Bajer

Burgers are waaay better than McDonald'

Atmosphere: 5

Food: 5

Service: 5

Thon Rambo

I have going to this Wendy's for years. It is hit or miss. But as of lately more on the miss. My order is wrong 50% of the time.

Tank Company

Good thing I always like they

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chili, Cheeseburger

Kirarara M.

food is ok but wow what an obnoxious cashier, that indian lady cashier was so rude, not only rude but i still said thank you, when odered and thank you have a nice day when received my food she would just look at me top bottom and put a face, not a single word. honestly to hell shes the one working at wendy's but still atleast have a smile if you dont wanna say anything whatever not planning on stopping by this place again.

Von Klem

Drive thru, they are THE BEST for fast food breakfast. Everything is fresh and hot.

Food: 5

Service: 5

Recommended dishes: Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches

Ed Pizza

Food was excellent, made to order and delicious.Price was fair for size and quality.Atmosphere was clean, well decorated, roomy, many seating options and very open feeling with high ceilings!Can’t say much about customer service because there is none due to ordering on a flat screen monitor and the food is placed on the counter and your name pops up on the monitor.This lack of employee interaction didn’t reduce my rating because the future is now and we’ve all become employees ordering our own food.

Atmosphere: 5

Food: 5

Service: 3

Michael Zorko

I love Wendy's. But this review needs to be done. I have been coming to this location for 6 years. I have no other choice This is the only location before I get onto the highway.I go exclusively through the drive-thru but today I decided to go in for a dine-in experience just to see if it was equally horrible. It was. The overall staff is great it's just one individual.The woman that works the drive-thru window has never once been cordial to me when I pick up my food. I kill her with kindness every time. More than half the time I have to sit there until she comes to the window again because she refuses to put napkins in my bag. I always have to ask for them.She is the most incredibly rude person I've ever met. Today was no different. I ordered my food. Everything that comes out of her mouth is incredibly cold. I'm not a sensitive individual but there's some basic elements to customer service that go a long way.I don't know her name. The last thing I want to do is identify her in the easiest way possible because it would appear inappropriate. Today is my last time eating here. As I sit here doing this review I can still hear her being incredibly rude to almost every single customer that comes to the cash register. So far it's been four.I know culturally different dialects come across different ways, maybe speaking loudly is part of the dialect I get it. But the consistent looks of disdain when you question an order, or the inability to even address you like a person is beyond me.

Atmosphere: 1

Food: 4

Service: 1

Seth Ardelean

Food was actually pretty good but the attitude from the staff wasn't really friendly and welcoming. Maybe try smiling a bit more instead of looking like you hate your life?

Food: 4

Service: 3

Recommended dishes: Chicken Nuggets and Fries

Michael Bergeron

Ordered the 50 piece nugget... they made it wrong. This one was a BIG LOL. Ordered drive through at 11p after being in the hospital and ER for 7 hours. Hadn't eaten and wasn't in the best mood... Drove home to realize they made the nuggets regular and not spicy. Drove back and didn't get a sorry until I made a comment about how they didn't even apologize. The two free small frosties and two free small french fries were nothing compared to the ruined two large frosties and four large fries melted and cold at home due to the ruined meal. Thank you, Wendy's, for giving me another reason to not go to one of your locations for another 9 months. Your food is trash and your customer service is atrocious.

Atmosphere: 1

Food: 2

Service: 1

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