Burger King

7301 Lemont Rd, Downers Grove
(630) 796-0180

Recent Reviews

William Adkins

This is the third time that the receipt was right. The meals were way off. I do not recommend this location!!

james ridgell

They don't know how to enter online codes correctly and even worse had to come back due to fries being completely burnt and dried out,gave us fresh fries but didn't even offer apologies.

Food: 1

Service: 1

alex cardenas

Not a location i would recommend going if you are looking for a friendly atmosphere. The manager, Jonathan, was exceptionally rude and disrespectful. When I tried to redeem a crown points reward, he said i had to purchase another item even though the reward didnt mention it. He pointed to himself as the manager, implying an authoritative attitude with a "it's whatever I say" demeanor.I expected a more customer-friendly approach.

Atmosphere: 1

Food: 3

Service: 1

A

They got the old school sign back. Yeah baby!!

Atmosphere: 5

Food: 5

Service: 5

Joseph Mackinac

I visited this location number 2653 on January 5th at 5:46 p.m. I went to the drive-thru and I ordered a Texas double Whopper meal with no pickle and no tomato. I looked at the screen which reflected an error of no onion no tomato. I brought this to the attention of the girl who took the order and she seemed to be very new at the job. She couldn't figure out how to change the order. Through the rest of the order, I noticed that the change never took place so I brought it up to her again and said I definitely have to have onion and please change it to no pickle no tomato. Again she was confused and said not to worry she would take care of it. She was very kind and I trusted that she would verbally yell over to the food prepared to make the change to no pickle no tomato and to include onions on the burger. Whether she did or not, I do not know.When I got home the first thing I see on the outside of my burger package is the tomato crossed out and the onion crossed out so I knew right away The order was still incorrect. Of course I then ate the burger with no onion and no tomato.Normally, I call back to the restaurant to make them aware of the error and to get some satisfaction. I've been in this Burger King and they are always understaffed, so I imagine that calling them would have just taken someone's attention away from other customers so I didn't bother. Understaffing and the lack of training is a management or corporate issue - not an issue that the employees should have to take care of, so why should I call and disparage them.

Atmosphere: 2

Food: 2

Service: 2

Tangeria Spencer

They were very nice and professional and gave me everything fresh without me asking!Vegetarian options: Impossible burger

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Classic Fries, Chicken Fries, Cheeseburger, Chicken Nuggets

Lone Wolf 777

I love Burger ? King ? and this one is super clean, great service and great food... I normally go two -three times a month... Louis and Anna are professional.....???

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

jim passantino

Supposed to be open til 11. It is just past 1030 and they are closed.

Daniel Zambrano

I wish I could rate this place better but I have been to several BKs that are consistently fresher tasting, the one in countryside and the one near midway airport to name a few. I am new to the area and miss that same level of quality, this one does not deliver unfortunately.

Atmosphere: 2

Food: 2

Service: 3

Nebojsa Cigrovski

unfortunately very slow workers, they need 30 minutes for one order.

Karen Pierson

The Whopper always taste great at this location and fries have always been hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper Meal with Large Fries and Pop

Stuart Allard

This is a Burger King.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Nuggets

FRANCISCO Javier Chavez- Bello

They're nice people with good customer service.

Atmosphere: 5

Food: 5

Service: 5

Tim Lockerby

This review only pertains to the evening crew - absolutely terrible everything. 23 minutes for one hamburger and they could not care less.

Atmosphere: 5

Food: 2

Service: 1

Anastasia Williams

I just ordered food that I had to wait 30 minutes for just to not receive all of my items and my food to be cold.

Food: 1

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