Forced to buy something before using the restroom… it would be nice if the order was in reverse..
Zubair Khan
This is probably the filthiest dunkin donut in the neighborhood. Unfortunately, I have visited this place one too many times but have notified the owners to properly clean their tables, empty out their trash and also serve dunkin products that align well with dunkin quality across the same stores in the area. My recent experience was pretty much the last straw, I do not plan to visit this place again and am just forced to have to write this review since the customer service and the attitude of this store is probably the worst of all dunkins I have been to in my neighborhood area.
Atmosphere: 1
Food: 1
Service: 1
Scipio DuBose
Almost half of my bacon snacks were burnt today Nov 15
Atmosphere: 5
Food: 1
Service: 5
Mark Jurczeski
Ordered my iced coffee and waited while 4 people after me received their orders. Mine was never made. In my opinion, it was done on purpose . Will never go there again.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Pepper Bacon
Stan Tracz
Very friendly and quick service, picked up food for someone who is no longer able to do it for themselves.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Donuts
Ron B
Stay away from this Dunkin. Employees can hardly understand English and when addressing customers are rude and dismissive. I watched the underaged employee put cold brew instead of my iced coffee. This happened twice now and one can taste the difference. When i confronted her, she lied to my face explaining they don't do that. I live a block from this Duncan and will go out of my way to go to another.
Linda Sharp
I asked for the new advocado bacon sandwich which stated 4.39...Rajesh told me 5.99..l bought food for price showing...the sandwich was terrible...its picture advertisement show 4 pieces of bacon....l had only one...terrible not worth it...this was at 6310 Woodward Ave. Downers Grove IL..@2:30 pm...
Atmosphere: 2
Food: 1
Service: 1
nina
REALLY BAD EXPERIENCE!!! Younger girls not wanting to work AT ALL “SANTANA” is her name. i get to the counter and the young girl working there is at the cashier, she looks at me and walks away. she comes back looks at me again and doesn’t say anything. until my boyfriend asks her if we can order. she said yes. our order was complete and she never gave me my receipt nor my bag with donuts. she just left it beside the cashier and left. another lady came and asked me if i wanted my receipt and i said “yes i guess the other girl didn’t want to give it to me.” at this point they still didn’t give me my bag of donuts so i asked the other lady, “is this my bag?” she looks inside the bag and said “i think so” and gives it to me. DUNKIN STOP HIRING PEOPLE WHO DONT WANT TO WORK.
TheBugeyeBattle
Ordered a bagel, donut, and a cold brew. Took 20 minutes to get my bagel and I had to flag the staff down because they forgot my coldbrew. The guy making the drinks didn't know how to make anything and had to keep asking the cashier. Service as a whole was terrible.
Michelle D
I always go to this place down from the laundromat I go too every week! Love the flavors and the associates are very kind. Pays attention to details too! Gentleman helped individually wrap my travel coffee mugs which I really appreciated. The lady at the counter helped me with my orders plus the payment device.
Nice staff but this particular franchise owner’s decision to make oat milk a $2 upcharge… um lol okI’ve never been to a Dunkin in the area where it’s more than $1, even the nicest artisanalcoffee places downtown don’t charge that. I come here because I work in the same strip mall and get desperate, but if you like good coffee go anywhere else. At least you’ll get what you’re paying for
Jerold
By far my favorite Dunkin that I go to.the employees are friendly and actually get your order right unlike most other dunkin shops!
Jerold W.
By far my favorite Dunkin that I go to.the employees are friendly and actually get your order right unlike most other dunkin shops!
Kelsie L.
my drink is never made correctly, and when i mobile order it 10 minutes ahead of time, it's never ready. my drink once again wasn't made correctly and i asked for more cream and the older lady rolled her eyes and got an attitude. worst dunkin in the area.
Nirupa Chaudhari
They gave my order very quicklyCustermer service is very good..
Forced to buy something before using the restroom… it would be nice if the order was in reverse..
This is probably the filthiest dunkin donut in the neighborhood. Unfortunately, I have visited this place one too many times but have notified the owners to properly clean their tables, empty out their trash and also serve dunkin products that align well with dunkin quality across the same stores in the area. My recent experience was pretty much the last straw, I do not plan to visit this place again and am just forced to have to write this review since the customer service and the attitude of this store is probably the worst of all dunkins I have been to in my neighborhood area.
Atmosphere: 1
Food: 1
Service: 1
Almost half of my bacon snacks were burnt today Nov 15
Atmosphere: 5
Food: 1
Service: 5
Ordered my iced coffee and waited while 4 people after me received their orders. Mine was never made. In my opinion, it was done on purpose . Will never go there again.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Pepper Bacon
Very friendly and quick service, picked up food for someone who is no longer able to do it for themselves.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Donuts
Stay away from this Dunkin. Employees can hardly understand English and when addressing customers are rude and dismissive. I watched the underaged employee put cold brew instead of my iced coffee. This happened twice now and one can taste the difference. When i confronted her, she lied to my face explaining they don't do that. I live a block from this Duncan and will go out of my way to go to another.
I asked for the new advocado bacon sandwich which stated 4.39...Rajesh told me 5.99..l bought food for price showing...the sandwich was terrible...its picture advertisement show 4 pieces of bacon....l had only one...terrible not worth it...this was at 6310 Woodward Ave. Downers Grove IL..@2:30 pm...
Atmosphere: 2
Food: 1
Service: 1
REALLY BAD EXPERIENCE!!! Younger girls not wanting to work AT ALL “SANTANA” is her name. i get to the counter and the young girl working there is at the cashier, she looks at me and walks away. she comes back looks at me again and doesn’t say anything. until my boyfriend asks her if we can order. she said yes. our order was complete and she never gave me my receipt nor my bag with donuts. she just left it beside the cashier and left. another lady came and asked me if i wanted my receipt and i said “yes i guess the other girl didn’t want to give it to me.” at this point they still didn’t give me my bag of donuts so i asked the other lady, “is this my bag?” she looks inside the bag and said “i think so” and gives it to me. DUNKIN STOP HIRING PEOPLE WHO DONT WANT TO WORK.
Ordered a bagel, donut, and a cold brew. Took 20 minutes to get my bagel and I had to flag the staff down because they forgot my coldbrew. The guy making the drinks didn't know how to make anything and had to keep asking the cashier. Service as a whole was terrible.
I always go to this place down from the laundromat I go too every week! Love the flavors and the associates are very kind. Pays attention to details too! Gentleman helped individually wrap my travel coffee mugs which I really appreciated. The lady at the counter helped me with my orders plus the payment device.
Restaurantji Recommends
Nice staff but this particular franchise owner’s decision to make oat milk a $2 upcharge… um lol okI’ve never been to a Dunkin in the area where it’s more than $1, even the nicest artisanalcoffee places downtown don’t charge that. I come here because I work in the same strip mall and get desperate, but if you like good coffee go anywhere else. At least you’ll get what you’re paying for
By far my favorite Dunkin that I go to.the employees are friendly and actually get your order right unlike most other dunkin shops!
By far my favorite Dunkin that I go to.the employees are friendly and actually get your order right unlike most other dunkin shops!
my drink is never made correctly, and when i mobile order it 10 minutes ahead of time, it's never ready. my drink once again wasn't made correctly and i asked for more cream and the older lady rolled her eyes and got an attitude. worst dunkin in the area.
They gave my order very quicklyCustermer service is very good..