Possibly the worst quality food and worst management I’ve ever seen in the service industry. BEWARE! Most things are microwaved to heat them up, such as the Alfredo and the soup. The lettuce is barely checked for quality by their lackluster managers so naturally the lettuce is as rusty as old car parts. The General Manager is highly unprofessional and will “correct” his staff while they are in front of their table taking their order. The head cook gets servers to buy him beer so he can drink in his truck. So yeah real classy joint
Atmosphere: 1
Food: 1
Service: 1
Anna Sehawel
The food was cold the flounder had more breading then fish. Couldn't get a refill for my water.I usually love this place can't say that for today.
Atmosphere: 4
Food: 3
Service: 3
CVW
One of the best places in the Midwest for a reasonable, simple, seafood meal. We miss their fried zucchini and later, mixed veggie, appetizers. And their side salads are now an extra charge. However, their seafood dishes are always tasty and the baked potato is never a miss.
Atmosphere: 4
Food: 4
Service: 4
D J
First day of the new menu. We were all excited to go to red lobster for the Monday special and it wasn't available today. We were very disappointed. The alternative food we were ordered was fine but we really wanted the Monday special which is now on Thursday. We ordered the shrimp scampi, grilled fish combo with a baked potato. Walt's shrimp special with mashed potatoes. You are only getting one side dish. We ordered ice tea. The server was very good, pleasant and efficient. Nothing special and expensive for what we got. The food was fresh and hot. We were able to get a free refill on the biscuits which everyone knows are awesome at red lobster. The restaurant was a little dated. It wasn't busy so seating wasn't an issue. We went at 12:30 during the lunch period. Not sure if I would go back as the price was $$ for the quality of food and quantity. Lunch averaged $25 each.
Atmosphere: 3
Food: 3
Service: 4
M Hssl.
Service was off tonight. The server was socially awkward, and despite requesting extra Alfredo sauce, he had to be reminded. Gave me a lobster tail that was clearly bad or overcooked. Tried to substitute it with a Rock lobster tail which was tough and tasteless. I evenyually sent it back. Not a good experience tonight.
Atmosphere: 3
Food: 2
Service: 2
Yohannah
This Red Lobster is one of the nicest, most friendliest, & cleanest Red Lobster locations I have ever had the pleasure of dining in! The hostess we had was very nice & sweet & she put us in a nice seating area near the window! Our waiter, Santos was cool & so nice!Our food was hot & ready, too!I really enjoyed eating here & if I ever come back to Downer's Grove, I will come back here (hopefully)! ????❤️
Atmosphere: 5
Food: 5
Service: 5
bee Lester
It was a good experience, we had lunch there and it was lovely
Atmosphere: 5
Food: 5
Service: 5
Nicholas P
We came here specifically for that endless shrimp special for $25. Parking is very ample since it’s shared with Holiday Inn Express. It didn’t take long for us to get seated. The biscuits were still mouth watering as the last time I was there and that was a long time ago. With the endless shrimp option, you have 7 to pick from plus one side.For the first three I chose Walt’s favorite shrimp, crispy sea salt and vinegar shrimp, and garlic shrimp scampi. My side was mashed potatoes. Since it was busy, it took a bit of time for the food to come out but they came out hot and fresh. Walt’s favorite shrimp and garlic shrimp scampi were both delicious. The sea salt and vinegar shrimp was okay, but didn't have a lot of flavor. The waiter returned and said I can choose two for the second round. I chose the shrimp linguini alfredo and parrot isle jumbo coconut shrimp. The coconut was probably my favorite, they were big and the sauce had a very prominent coconut flavor. Shrimp linguini alfredo was good too, the pasta helps with all of the shrimp. Third round I just went with the grilled shrimp skewer since I’m not a big fan of popcorn shrimp. The skewer was very tasty.I definitely recommend this deal if you’re able to do 2-3 rounds to get your money’s worth. It is true that they don’t come back as often since they know you got the endless option. I’m not sure why since they have it on the menu and they should expect customers to order it. Service was decent, could be a lot more attentive.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: All You Can Eat Shrimp, Endless Chowder Salad & Cheddar Bay Biscuits
Donald Mytnik
Got sick after eating the clam chowder. I will not ever return.
Atmosphere: 1
Food: 1
Service: 1
KIMBERLEY Lewis
Love the food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Shrimp, Red Lobster
The food was good. Our server was good a little confused and it was when they were changing shifts so it was hectic but we were still very well taken care of.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Shrimp, Side House Salad, Ultimate Feast, All You Can Eat Shrimp, Sailor's Platter, Clam, Coleslaw, Fried
MK
Food was decent. Service was not good. Joe had a lack of customer service. Only came 1 time, half hour after food was given. I asked for no bacon on my Mac and cheese. My Mac and cheese comes with bacon. I told Joe I asked for no bacon his response was “it comes with bacon” no customer service whatsoever. Karen in the front desk was very kind truly a great person. Only person with good service. Joe needs to learn better service and be more friendly. I even had to get up to pay my bill because he was to busy talking with his co workers.
Possibly the worst quality food and worst management I’ve ever seen in the service industry. BEWARE! Most things are microwaved to heat them up, such as the Alfredo and the soup. The lettuce is barely checked for quality by their lackluster managers so naturally the lettuce is as rusty as old car parts. The General Manager is highly unprofessional and will “correct” his staff while they are in front of their table taking their order. The head cook gets servers to buy him beer so he can drink in his truck. So yeah real classy joint
Atmosphere: 1
Food: 1
Service: 1
The food was cold the flounder had more breading then fish. Couldn't get a refill for my water.I usually love this place can't say that for today.
Atmosphere: 4
Food: 3
Service: 3
One of the best places in the Midwest for a reasonable, simple, seafood meal. We miss their fried zucchini and later, mixed veggie, appetizers. And their side salads are now an extra charge. However, their seafood dishes are always tasty and the baked potato is never a miss.
Atmosphere: 4
Food: 4
Service: 4
First day of the new menu. We were all excited to go to red lobster for the Monday special and it wasn't available today. We were very disappointed. The alternative food we were ordered was fine but we really wanted the Monday special which is now on Thursday. We ordered the shrimp scampi, grilled fish combo with a baked potato. Walt's shrimp special with mashed potatoes. You are only getting one side dish. We ordered ice tea. The server was very good, pleasant and efficient. Nothing special and expensive for what we got. The food was fresh and hot. We were able to get a free refill on the biscuits which everyone knows are awesome at red lobster. The restaurant was a little dated. It wasn't busy so seating wasn't an issue. We went at 12:30 during the lunch period. Not sure if I would go back as the price was $$ for the quality of food and quantity. Lunch averaged $25 each.
Atmosphere: 3
Food: 3
Service: 4
Service was off tonight. The server was socially awkward, and despite requesting extra Alfredo sauce, he had to be reminded. Gave me a lobster tail that was clearly bad or overcooked. Tried to substitute it with a Rock lobster tail which was tough and tasteless. I evenyually sent it back. Not a good experience tonight.
Atmosphere: 3
Food: 2
Service: 2
This Red Lobster is one of the nicest, most friendliest, & cleanest Red Lobster locations I have ever had the pleasure of dining in! The hostess we had was very nice & sweet & she put us in a nice seating area near the window! Our waiter, Santos was cool & so nice!Our food was hot & ready, too!I really enjoyed eating here & if I ever come back to Downer's Grove, I will come back here (hopefully)! ????❤️
Atmosphere: 5
Food: 5
Service: 5
It was a good experience, we had lunch there and it was lovely
Atmosphere: 5
Food: 5
Service: 5
We came here specifically for that endless shrimp special for $25. Parking is very ample since it’s shared with Holiday Inn Express. It didn’t take long for us to get seated. The biscuits were still mouth watering as the last time I was there and that was a long time ago. With the endless shrimp option, you have 7 to pick from plus one side.For the first three I chose Walt’s favorite shrimp, crispy sea salt and vinegar shrimp, and garlic shrimp scampi. My side was mashed potatoes. Since it was busy, it took a bit of time for the food to come out but they came out hot and fresh. Walt’s favorite shrimp and garlic shrimp scampi were both delicious. The sea salt and vinegar shrimp was okay, but didn't have a lot of flavor. The waiter returned and said I can choose two for the second round. I chose the shrimp linguini alfredo and parrot isle jumbo coconut shrimp. The coconut was probably my favorite, they were big and the sauce had a very prominent coconut flavor. Shrimp linguini alfredo was good too, the pasta helps with all of the shrimp. Third round I just went with the grilled shrimp skewer since I’m not a big fan of popcorn shrimp. The skewer was very tasty.I definitely recommend this deal if you’re able to do 2-3 rounds to get your money’s worth. It is true that they don’t come back as often since they know you got the endless option. I’m not sure why since they have it on the menu and they should expect customers to order it. Service was decent, could be a lot more attentive.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: All You Can Eat Shrimp, Endless Chowder Salad & Cheddar Bay Biscuits
Got sick after eating the clam chowder. I will not ever return.
Atmosphere: 1
Food: 1
Service: 1
Love the food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Shrimp, Red Lobster
Restaurantji Recommends
The food was good. Our server was good a little confused and it was when they were changing shifts so it was hectic but we were still very well taken care of.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Shrimp, Side House Salad, Ultimate Feast, All You Can Eat Shrimp, Sailor's Platter, Clam, Coleslaw, Fried
Food was decent. Service was not good. Joe had a lack of customer service. Only came 1 time, half hour after food was given. I asked for no bacon on my Mac and cheese. My Mac and cheese comes with bacon. I told Joe I asked for no bacon his response was “it comes with bacon” no customer service whatsoever. Karen in the front desk was very kind truly a great person. Only person with good service. Joe needs to learn better service and be more friendly. I even had to get up to pay my bill because he was to busy talking with his co workers.
Atmosphere: 2
Food: 5
Service: 1
Love this place especially unlimited
Atmosphere: 5
Food: 5
Service: 5
It's awesome had a great time with my
Atmosphere: 4
Food: 5
Service: 3
Fast service, fresh
Atmosphere: 5
Food: 5
Service: 5