Starbucks

2111 Butterfield Rd, Downers Grove
(248) 203-2128

Recent Reviews

Ember

Great experience. Lauren is amazing Barista and always a good experience with her around. Thanx Lauren. Hope I can see you again soon.

Atmosphere: 5

Food: 5

Service: 5

Chris C.

Laura mixed up everything perfectly. Great place to work while your car is being detailed at Kings.

Nickie C.

This was, hands down, one of the friendliest locations I've ever been to. Every single person greeted us & every one said goodbye. Our drinks were made enthusiastically and correctly. If I lived closer it would be a daily stop for me!

Heather Schweitzer

Kennedy was really sweet and helpful on my order this afternoon. I can’t say enough good things but I hope she gets a raise she is wonderful!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Starbucks Blonde Doubleshot on Ice, Cheese Danish

Lindsey Belvis

The manager, Lauren, goes above and beyond to provide exceptional customer service and her drinks are always perfect. I honestly look forward to seeing her every time I come to this location!

Atmosphere: 5

Food: 5

Service: 5

Jamie Taylor

I want to take a moment to shout out to Lauren, the amazing employee at this Starbucks location. No matter how busy it gets, she remains professional and courteous and greets everyone with a smile. Lauren truly stands out as the best employee here and deserves to be recognized for her hard work.

Atmosphere: 5

Food: 5

Service: 5

Sarah Larding

I am new to the area, so it's nice to have a Starbucks within walking distance from my job. I went in this morning and I asked the barista, Lauren I think the name was, to recommend me a drink that was not too sweet but was dairy free due to an allergy. She made me a latte with soy milk and it was the best tasting drink I've had from a Starbucks in awhile. She was very nice and was very knowledgeable about the menu.

Atmosphere: 5

Service: 5

O

I came in with my service dog a couple of times and I just wanted to say I was so impressed with the manager there at Starbucks. I think her name is Lauren if I remember correctly.She asked me the two questions a business is supposed to ask regarding my service animal and I of course answered and she was so friendly and polite! I always thank businesses for asking these questions because it keeps me and my dog safe from pets in non pet friendly places. Many are not well trained and we have been attacked multiple times so I always encourage and thank those who ask!The food was amazing and hotAs well as my drink and she made great conversation with me and ignored my dog the whole time (not many employees respect the vest)So I am impressed with her service and her attitude and the quality of this Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Dr. Patricia Chatman

I would give 0 starts if I could. Writing the corporate office. I am also writing Hilton Hotel regarding how I was treated in this establishment by the manager. She refused to give her name.

Atmosphere: 1

Food: 3

Service: 1

cindy passo

Worst experience. I walelked up to the counter, there was a girl being the counter, I stood there for almost a minute, still no one acknowledged. I went to the other side, the girl told me computer rebooting ,I said no problem I'll wait but someone could have acknowledged me, she told me , the girl standing there was new. Still could have acknowledged but ok, the girl then walks to the register and said "ok, I'm logged in now: so I started telling her my order, she became irate and said ,I told you, I'm on the phone with tech support, I had no idea she was on the phone she jad a small ear piece on, she was so rude and nasty, I told her, I'm sorry I didn't know she. She told me to get out of her store and she'll call securityI've never had anything like this happen to me. I called Matia at Cicero Hospitality ,left 2 message, no return call. So be ware, this is how Doubletree employees treat customers. Turns out Laura, the one who thre me out of the store is a Manager. Rethink before you consider a Double Tree.

brittany meyer

$41 dollar order and no cash to change $100 forcing me to leave. You literally work in a hotel where people constantly spend money and you don’t have 58 dollars on change? Pathetic. The person behind the counter was really kind but that was such an inconvenience

Bob Michels

Coffee tasted burnt

Marsha De Volt

I love this smaller Starbucks in Target. Both are becoming my favorite stores to co-shop in.

Julie Salato

This location is so homey feeling! The staff is warm and kind and Kaylynn is incredible. She dishes out compliments and warm greetings with perfectly made drinks. This girl needs to be a trainer for other locations! Thank you for starting our days with a smile!

Leo

If I could give them more stars, I would! Excellent customer service and very friendly. Not to mention the coffee was on point and made to perfection. I'm sorry I didn't get the baristas name while I was there but next time when I stay, I will!

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