We had the most amazing time celebrating our daughters graduation! Our server was Autumn and I can't say enough about her! The manner in which she graciously and flawlessly served us was nothing shy of incredible. Every detail, from the food, to how she assisted us with menu selections, was impeccable. The food was delicious the drinks were on point and we will never forget this occasion.
Lisa Marsh
We took my baby here for her 13th birthday and they went all out for her! The manager that night was professional and courteous(Rick).He took care of every concern and the waitress he gave us(Joy) was nothing short of AMAZING!!! They were the greatest team and he even brought her a rose and helped us with the birthday “song”!Joy our waitress made the night special and was super fun and accommodating too. She even helped us with our family photo after dinner!!!Thanks melting pot for being amazing and helping my Husband and I make the greatest memories with our girls!!!!Kid-friendliness: My seven year old enjoyed herself!
THE BEST place for excellent food and outstanding service! Worth the drive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Experience, Ceasar Salad, Dipping Sauces, Flaming Turtle in the Making
Anjanesh Lekshminarayanan
Amazing cheese but there was more bread and veggies than the cheese and preferred if there was more air conditioning
Atmosphere: 5
Food: 5
Service: 5
Nelson Rodriguez
My experience at this restaurant was so bad that I suppressed it in my memory for over three years and only now decided to post a review. The first and last time I attended this restaurant was for my birthday in January of 2022. We were seated near a far back entrance/exit but the door was somehow damaged to where it could not close completely. It was probably 8° outside and only 20 or so degrees warmer at our booth directly across from it. Ice was forming on the doors glass as well as on the windows. Our server was an absolute nightmare when he did arrive to the table. He knew nothing about the menu and rather than telling us he didn't know he would make up an answer. When we were finally bought our awful awful awful disgusting meal the chicken tasted both over and undercooked and I'm sure if I had spit it out it would have bounced on the table because it might as well have been made of rubber. The fondue was disgusting as well. It's almost as though they took some stale dishwater, whispered the word chicken broth to it, start it up with their dirtiest mop and rang that mop into our fondue bowl. Even the vegetables were disgusting and old. And this might seem like nitpicking but every time a server would walk around the corner they had to pass our booth and one particular server decided it was a good idea to use the back of my booth to whip her around the corner which had the effect of slightly jolting me forward as though I hit the brakes a little too quickly while approaching a stop sign. Every. Damn. Time she went past she did this. The experience was awful and the ambiance was as engaging as staring at a beige wall. In case you forgot, it was cold as hell because we were right by a door that could not close and they allegedly had no additional seats. Ohh, and the fondue pot plug in thing at the booth behind us caught on fire briefly! Avoid this place at all costs. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
Spencer Christiansen
Food and server was amazing we had Bailey as our server she was amazing. Also please please please turn on the AC it was so hot in there with the steam from the pot but over all good experience
Super happy to be back at Melting Pot. Haven't been in awhile but celebrating a special birthday was what brought us here. We did the Ultimate Experience and it was great. Love the extra touches and it was too much food! Our server was the best and was super nice to my daughter for her birthday. We appreciate it being stress free and attentive throughout! We'll be back even though this is a trek for us. Thank you Melting Pot!
Mary Dvoulety
We met the Mike, the owner today, and he was so overly sweet and welcoming. The food is DELICIOUS as always. We absolutely LOVE our favorite waitress Linda, and our waiter for tonight, Scott. He's so funny, he's a great time. Thank you yet again for a wonderful experience here! We love you guys!
Atmosphere: 5
Food: 5
Service: 5
Todd Sussman
Our server Kelley was everything a server should be. Additionally, she was a delightful young lady. I strongly recommend both dining here and requesting her as your server. Also, Miss Lindsay was a wonderful manager and a big help when I got so excited I spilled water all over myself. All in all it was a fantastic experience!!!!
Tia was a great waitress! We sat at the bar for an hour before dinner and bartender Michael was awesome! I had requested a private table for our anniversary dinner and we were seated in the main aisle to the kitchen. I asked for a different table which the hostess did and moved us to a less traffic area. After about 2 minutes the manager came up and apologized that they missed the request and then moved us to a very private table which was really really nice. Can't say enough good things about the staff
Alyssa Harvey
Food was great, server was alright (complained about wanting to go home the whole time) and the manager charged my card an extra $40 and when I asked about it didn’t even apologize, just said the server forgot to ring something up. Would like to be told before my card is being charged extra money. Woman manager has a ton of attitude and turned our 5 star experience into a 3. We quickly saw why the server hated his job lol. For the price, I expect great service, not a server who wants to go home and mystery charges on our card, and def not a manager with that kind of attitude.
Atmosphere: 3
Food: 5
Service: 2
Lisa Pape
Celebrated my parents' 60th anniversary!! Thanks to general manager Rick and team for making this evening special. Very accommodating for our large family.
Atmosphere: 5
Food: 5
Service: 5
Manuel Lozano
Nice place. The service was great.I kind of expensive. The portions for the experience are small.Vegetarian options: Sea foodWheelchair accessibility: I don't see big spaces for that.
Atmosphere: 4
Food: 4
Service: 5
DonaldB
First time trying this restaurant and had a very unpleasant experience. The food is way too overpriced for the quality. We were there for over 2.5 hours which is ridiculous considering that they don't even cook the food. Overall, it's a unique concept but needs better management.
We had the most amazing time celebrating our daughters graduation! Our server was Autumn and I can't say enough about her! The manner in which she graciously and flawlessly served us was nothing shy of incredible. Every detail, from the food, to how she assisted us with menu selections, was impeccable. The food was delicious the drinks were on point and we will never forget this occasion.
We took my baby here for her 13th birthday and they went all out for her! The manager that night was professional and courteous(Rick).He took care of every concern and the waitress he gave us(Joy) was nothing short of AMAZING!!! They were the greatest team and he even brought her a rose and helped us with the birthday “song”!Joy our waitress made the night special and was super fun and accommodating too. She even helped us with our family photo after dinner!!!Thanks melting pot for being amazing and helping my Husband and I make the greatest memories with our girls!!!!Kid-friendliness: My seven year old enjoyed herself!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Fondue Experience, Dipping Sauces
THE BEST place for excellent food and outstanding service! Worth the drive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Experience, Ceasar Salad, Dipping Sauces, Flaming Turtle in the Making
Amazing cheese but there was more bread and veggies than the cheese and preferred if there was more air conditioning
Atmosphere: 5
Food: 5
Service: 5
My experience at this restaurant was so bad that I suppressed it in my memory for over three years and only now decided to post a review. The first and last time I attended this restaurant was for my birthday in January of 2022. We were seated near a far back entrance/exit but the door was somehow damaged to where it could not close completely. It was probably 8° outside and only 20 or so degrees warmer at our booth directly across from it. Ice was forming on the doors glass as well as on the windows. Our server was an absolute nightmare when he did arrive to the table. He knew nothing about the menu and rather than telling us he didn't know he would make up an answer. When we were finally bought our awful awful awful disgusting meal the chicken tasted both over and undercooked and I'm sure if I had spit it out it would have bounced on the table because it might as well have been made of rubber. The fondue was disgusting as well. It's almost as though they took some stale dishwater, whispered the word chicken broth to it, start it up with their dirtiest mop and rang that mop into our fondue bowl. Even the vegetables were disgusting and old. And this might seem like nitpicking but every time a server would walk around the corner they had to pass our booth and one particular server decided it was a good idea to use the back of my booth to whip her around the corner which had the effect of slightly jolting me forward as though I hit the brakes a little too quickly while approaching a stop sign. Every. Damn. Time she went past she did this. The experience was awful and the ambiance was as engaging as staring at a beige wall. In case you forgot, it was cold as hell because we were right by a door that could not close and they allegedly had no additional seats. Ohh, and the fondue pot plug in thing at the booth behind us caught on fire briefly! Avoid this place at all costs. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
Food and server was amazing we had Bailey as our server she was amazing. Also please please please turn on the AC it was so hot in there with the steam from the pot but over all good experience
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fondue Experience, Ceasar Salad
Super happy to be back at Melting Pot. Haven't been in awhile but celebrating a special birthday was what brought us here. We did the Ultimate Experience and it was great. Love the extra touches and it was too much food! Our server was the best and was super nice to my daughter for her birthday. We appreciate it being stress free and attentive throughout! We'll be back even though this is a trek for us. Thank you Melting Pot!
We met the Mike, the owner today, and he was so overly sweet and welcoming. The food is DELICIOUS as always. We absolutely LOVE our favorite waitress Linda, and our waiter for tonight, Scott. He's so funny, he's a great time. Thank you yet again for a wonderful experience here! We love you guys!
Atmosphere: 5
Food: 5
Service: 5
Our server Kelley was everything a server should be. Additionally, she was a delightful young lady. I strongly recommend both dining here and requesting her as your server. Also, Miss Lindsay was a wonderful manager and a big help when I got so excited I spilled water all over myself. All in all it was a fantastic experience!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Experience, Ceasar Salad, Dipping Sauces
The staff are always super friendly and accommodating.
Restaurantji Recommends
Tia was a great waitress! We sat at the bar for an hour before dinner and bartender Michael was awesome! I had requested a private table for our anniversary dinner and we were seated in the main aisle to the kitchen. I asked for a different table which the hostess did and moved us to a less traffic area. After about 2 minutes the manager came up and apologized that they missed the request and then moved us to a very private table which was really really nice. Can't say enough good things about the staff
Food was great, server was alright (complained about wanting to go home the whole time) and the manager charged my card an extra $40 and when I asked about it didn’t even apologize, just said the server forgot to ring something up. Would like to be told before my card is being charged extra money. Woman manager has a ton of attitude and turned our 5 star experience into a 3. We quickly saw why the server hated his job lol. For the price, I expect great service, not a server who wants to go home and mystery charges on our card, and def not a manager with that kind of attitude.
Atmosphere: 3
Food: 5
Service: 2
Celebrated my parents' 60th anniversary!! Thanks to general manager Rick and team for making this evening special. Very accommodating for our large family.
Atmosphere: 5
Food: 5
Service: 5
Nice place. The service was great.I kind of expensive. The portions for the experience are small.Vegetarian options: Sea foodWheelchair accessibility: I don't see big spaces for that.
Atmosphere: 4
Food: 4
Service: 5
First time trying this restaurant and had a very unpleasant experience. The food is way too overpriced for the quality. We were there for over 2.5 hours which is ridiculous considering that they don't even cook the food. Overall, it's a unique concept but needs better management.