Great food and customer service. Drive through line was a little slow. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Carlos Kumador
Customer service was atrocious lol they’re so impatient
Nadine Holland
Staff was very friendly and helpful ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Fries
8 Up
There is no clear leader in this establishment and it shows in the performance and conduct of the employees, this will be my first and last visit sadly. No gloves are being worn, no beard nets are being worn. You get the impression that a few of the employees are "Too Cool" to be working at this establishment. I didn't appreciate requesting something and having the woman that was working the register whisper something to her co-worker... There's a sentiment growing in America that embodies a lack of desire to serve the public. These younger people have no pride in their work and are way too sensitive when it comes to correction.If you don't like your job, leave... if you don't love it, leave it. It's that simple. Other than that keep your personal beliefs at home and come to your place of employment ready to serve. Grow up America....
Atmosphere: 2
Food: 3
Service: 2
latosha gordon
Really dont like
Atmosphere: 4
Food: 2
Service: 1
R Marc
Tried their breakfast as I heard they started doing that. Was 5am in Vandalia. I told the chick just pick me whatever you would get, charge me at the window. Egg and cheese on a croissant is what I got. Probably too much butter for me, all at once, but was alright.
Atmosphere: 3
Food: 3
Service: 5
Savannah White
Use to be an employee here but left due to bad management, went through the drive thru to get my kiddos some food and could hear the manager talking badly about me. Also had a friend who went through drive thru and she said she saw someone making a baconator fry by grabbing the fries out the fry bin with no gloves on!
Food: 2
Edna Clemons
It took them awhile, but the food was good. Terrence was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Kerry Holtz
Receiving the food was slower than a one legged tortoise ! I didn't understand why . We ordered two cheeseburgers , 1 french fry and two frosty's and it took 35 minutes ! If I wouldn't have already paid for it I would have walked out !Upon receiving it it was cold also !Not recommended !I dare them to reply to this complaint because I doubt if they even care.....
Atmosphere: 4
Food: 1
Service: 1
C
I just wanted eggs and bacon, with coffee. Amazingly, i got 2 fresh fried eggs and 2 strips of bacon, a cup of hot coffee for less than $4.00. Perfect! The 4 star rating is because i wanted either the yellow or blue sweetener, but they only had pink, so i wound up just using sugar. Very good coffee. I will go back to wendys in effingham.
Cant even get a jbc right! The bun was hard as a rock! Fries were almost still frozen they were so
Atmosphere: 1
Food: 1
Service: 2
Christian Meyer
I waited for over 25 minutes after I just got off work to go and eat some food and I haven’t even been here in a while but I thought I’d give it to go. Almost 30 minutes for some fries and nuggets … I’ve worked in customer service for years and I can tell you from experience that this is inexcusable. Not only did I get the food so late we didn’t even get a refund. The lack of customer service is unreal. The drive thru was the only thing open and I had to call just for them to realize they forgot who us. I think I also saw a good handful of people standing around and even a couple of people clock out and leave while we were still waiting.
Atmosphere: 1
Food: 1
Service: 1
Damien Thompson Jr
slow and cold.
Atmosphere: 1
Food: 1
Service: 1
Leroy Krentz
Order food online. Go inside store to pick it up. Waited 15 minutes by the area where you pick up mobile orders and nothing. Went to the counter to ask about the order and it has been sitting on the counter the whole time bags wide open and food cold. Food was dried out and nasty hardly any mayo on the sandwiches and tasted freezer burnt.
Atmosphere: 1
Food: 1
Service: 1
Zach Allie
Here’s the bun of a “son of a baconator” sandwhich…looks like a crack motel carpet that’s had nothing but cigarettes smoked over it. Stop wasting your money and cook at home.
Great food and customer service. Drive through line was a little slow. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Customer service was atrocious lol they’re so impatient
Staff was very friendly and helpful ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Fries
There is no clear leader in this establishment and it shows in the performance and conduct of the employees, this will be my first and last visit sadly. No gloves are being worn, no beard nets are being worn. You get the impression that a few of the employees are "Too Cool" to be working at this establishment. I didn't appreciate requesting something and having the woman that was working the register whisper something to her co-worker... There's a sentiment growing in America that embodies a lack of desire to serve the public. These younger people have no pride in their work and are way too sensitive when it comes to correction.If you don't like your job, leave... if you don't love it, leave it. It's that simple. Other than that keep your personal beliefs at home and come to your place of employment ready to serve. Grow up America....
Atmosphere: 2
Food: 3
Service: 2
Really dont like
Atmosphere: 4
Food: 2
Service: 1
Tried their breakfast as I heard they started doing that. Was 5am in Vandalia. I told the chick just pick me whatever you would get, charge me at the window. Egg and cheese on a croissant is what I got. Probably too much butter for me, all at once, but was alright.
Atmosphere: 3
Food: 3
Service: 5
Use to be an employee here but left due to bad management, went through the drive thru to get my kiddos some food and could hear the manager talking badly about me. Also had a friend who went through drive thru and she said she saw someone making a baconator fry by grabbing the fries out the fry bin with no gloves on!
Food: 2
It took them awhile, but the food was good. Terrence was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Receiving the food was slower than a one legged tortoise ! I didn't understand why . We ordered two cheeseburgers , 1 french fry and two frosty's and it took 35 minutes ! If I wouldn't have already paid for it I would have walked out !Upon receiving it it was cold also !Not recommended !I dare them to reply to this complaint because I doubt if they even care.....
Atmosphere: 4
Food: 1
Service: 1
I just wanted eggs and bacon, with coffee. Amazingly, i got 2 fresh fried eggs and 2 strips of bacon, a cup of hot coffee for less than $4.00. Perfect! The 4 star rating is because i wanted either the yellow or blue sweetener, but they only had pink, so i wound up just using sugar. Very good coffee. I will go back to wendys in effingham.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Cant even get a jbc right! The bun was hard as a rock! Fries were almost still frozen they were so
Atmosphere: 1
Food: 1
Service: 2
I waited for over 25 minutes after I just got off work to go and eat some food and I haven’t even been here in a while but I thought I’d give it to go. Almost 30 minutes for some fries and nuggets … I’ve worked in customer service for years and I can tell you from experience that this is inexcusable. Not only did I get the food so late we didn’t even get a refund. The lack of customer service is unreal. The drive thru was the only thing open and I had to call just for them to realize they forgot who us. I think I also saw a good handful of people standing around and even a couple of people clock out and leave while we were still waiting.
Atmosphere: 1
Food: 1
Service: 1
slow and cold.
Atmosphere: 1
Food: 1
Service: 1
Order food online. Go inside store to pick it up. Waited 15 minutes by the area where you pick up mobile orders and nothing. Went to the counter to ask about the order and it has been sitting on the counter the whole time bags wide open and food cold. Food was dried out and nasty hardly any mayo on the sandwiches and tasted freezer burnt.
Atmosphere: 1
Food: 1
Service: 1
Here’s the bun of a “son of a baconator” sandwhich…looks like a crack motel carpet that’s had nothing but cigarettes smoked over it. Stop wasting your money and cook at home.
Atmosphere: 1
Food: 1
Service: 2