Jimmy John's

50 S Grove Ave Suite B, Elgin
(847) 886-9540

Recent Reviews

Maddie Gamble

Bread was rock hard and the meat on all three of our sandwiches came wrapped around the sandwich?

Food: 1

Service: 1

JustADownSouthTexasBoy

Cecy, Lucy and Pablo are awesome! World class customer service. When you work and want to take a break and deal with nice, friendly people who want to make your day better - come to THIS JIMMY JOHNS!! Everyone heres great and deserves a promotion!!! Dwayne was from corporate and he was working as if he was a full time staff member. To see those that have positions among high and ingratiate themselves with those in the trenches is WORLD CLASS!!! I'll be back!!!

Atmosphere: 5

Food: 5

Service: 5

Jaclyn Taylor

Twice I’ve ordered delivery from this location. Twice I’ve waited longer than 30 minutes AFTER the app tells me “out for delivery.” We are within a mile of the location.If you’re looking for “freaky fast” I suggest you look elsewhere.They don’t even read or follow the delivery instructions.

Travis Beer

Messed up my original order ( could have been an mis understanding) but then to fix it I get a nasty hair in my new sandwich. I promise yall I got short brown hair, this is disgusting.

Atmosphere: 1

Food: 1

Service: 1

Kathryn Thompson

best sandwiches, never forgets my orders. I recommend the Gargantuan!

Atmosphere: 4

Food: 5

Service: 4

L Dangerfield

The delivery here always takes 30mins+No one ever answers the phone when inquiring about your order.Parking: There’s a little options in the street because it is a busy downtown area. You’re better off finding a garage or parking on the side.

Atmosphere: 1

Food: 4

Service: 1

Sara Cacaccio

Worst Jimmy Johns EVER!!! been waiting 2 hours for my delivery. Every time I try to call the store to find out what is going on with my order, the phones rings forever & just hangs up on me. Worst service

Food: 1

Service: 1

Isaac Ellis (Tsunami)

I worked here for not even 2 months and this place is disgusting example I saw someone making a sandwich and it completely fell on the floor and they still served it, if that was my own personal sandwich I’ll be disgusted. Also they mangers they’re rude like all the reviews say I had a manger call me autistic when I’m not so I took offense to it obviously, also they treat you like garbage they be eating 8inch sandwiches in the back when they want to when they feel and take breaks, but when I eat a not even 3inch sandwiches called a lil John when there’s no customers in the shop and I get no breaks then i get sent some and get told I’m not allowed to do it even tho when the manager is literally eating in front of me. many of them and her excuse was I work more then you. Cc is her name and she told me she would send me my next schedule sense it’s never ready and she never sent it so I guess that means I’m fired been 2 weeks and still no text regarding anything crazy.

Atmosphere: 1

Food: 1

Service: 1

Sana Baig

Rude customer service, incorrect orders, and wait times over an hour. Just go to Potbelly’s.

dorthy okpebholo

Food is fine. Music playing was not. Had to eat in the car with my kids because of all of the profanity in the music.

Atmosphere: 1

Food: 4

Service: 4

Jennifer M.

Absolutely terrible customer service. I called to place an order & they didn't answer the phone. When I went to the store, they were not welcoming & very rude while taking my order.

Rob Bridges

Ordered my sandwich over 40 mins ago still not delivered like come on man

Wendy Besler

Don't get delivery. It took over an hour for our food..no one called and I couldn't even call into the store because their line rings busy. Food was good but they are freaky slow.

Atmosphere: 4

Food: 4

Service: 1

Jess Finn

They were super busy, but remained super kind and got our order out fast. It's a great location to people watch.

Atmosphere: 5

Food: 5

Service: 5

Zain Al-Quaity

They took over an hour for delivery. When I called to find out what’s taking so long, no one picked up. Horrible experience. Would not recommend. ??

Atmosphere: 1

Food: 1

Service: 1

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