KFC

465 Dundee Ave, Elgin
(847) 742-7970

Recent Reviews

Fernando De la Cruz

They do not allow entry 30 minutes before their scheduled time.

Atmosphere: 1

Food: 1

Service: 1

Guillermo Chang

While I typically enjoy KFC, my experience at this particular location was disappointing. The staff exhibited consistently poor attitudes, which appeared to stem from management. The quality of the chicken seemed subpar, suggesting a lapse in adherence to quality standards. Additionally, the drive-thru service lacked hospitality and interpersonal skills. I am writing this reviewed after four negative interactions with this location staff. I hope the owner reads this message to get his/her store in order. It is very sad when you go to a place and the environment is not welcoming, or show any skills of good customer service.

Atmosphere: 1

Food: 1

Service: 1

David Thomson

Went to the drive through about 6:30 February 19th Had this rude little girlwho made us feel like we were wasting her time We'll never go again I should have had

Atmosphere: 1

Food: 4

Service: 1

Ventura Lara

Very good chicken and delicious

Atmosphere: 4

Food: 4

Service: 4

jhonny gomez

good deals and food is

Atmosphere: 5

Food: 5

Service: 4

Armando Acosta

Great service they took care of me right away i had my order no longer than 10 minutes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Piece Meal

Olivia Reuter

Almost 15 dollars for a 12 nugget combo, and they were literally the size of my thumbnail each, the smallest nuggets I have ever seen. Looked more like 12 pieces of their old tiny popcorn chicken. Absolute rip off. And the chicken I did get was SO OLD, it was chewy and disgustingly stale. Fries smelled like old dirty dish water. This location has gone downhill tremendously from when I was younger and went here. I think the health department needs to pay them a visit.

Food: 1

Genesis Garcia

TERRIBLE service. I pulled up to the drive thru and someone on the speaker told me to wait. I waited about 10-15 min and even said “hello” since they were taking forever. Another car pulled up behind me so I decided to drive to the window so I wouldn’t keep them waiting. When I pulled to the window this girl with such an UGLY attitude tells me she can’t take my order and that I was probably to far from the speaker that they never heard I pulled up when clearly someone told me to wait. She refused to take my order which I was buying for my little boy. So I left! Never going there again!!

Service: 1

Godstear 0.

I purchased a famous bowl but very disappointed because I had to throw it out. The chicken tasted sour and spoiled. This KFC has been going down hill for some time now. They need new management and to clean up their practices.

jennifer Angulo

The last 2 times I ordered they messed it up completely you call never get an answer. Definitely not returning here.

Atmosphere: 1

Food: 1

Service: 1

Jian18 Excel

Order 8pcs meal..got 2 breast..the rest of it are tiny wings and a tiny pieces of drumstick that looks like pigeon legs rather than from a chicken. Plus their skins are almost half off like someone already picked tru them. This place is ratchet..plus the girl taking orders from drive thru sounds agitated and rushing you to place ur order..also made us wait for 10 mins to bring out our food..this is on 08/05/23 @ 10pm..BAD Experience.

Atmosphere: 1

Food: 1

Service: 1

JayWC3333

The place is dirty. Trash cans overflow. Tables are greasy. Music is crazy loud. Air conditioning is blasting too much. I do not recommend this KFC.

Atmosphere: 1

Food: 2

Service: 1

Netony StarkVi

My Chicken was undercooked and I order tights and legs and I got the mix bucket chicken

Atmosphere: 4

Food: 3

Service: 4

TheGoon369

Bad location they give you old chicken not good at all

Russell Toyota

They clearly higher special needs adults based off the way they act.

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