placed an online order in the afternoon and were refused service, doors were locked, ignored at the drive thru. have been trying to get a refund but nobody is answering my phone calls.
M. V.
Just left the drive thru...what a fiasco. I rarely go to one of these and I drove up to one window and an employee tried giving me some else order? Then I realize I am suppose to pay my another window that was not open? Then I was directed to the end of the building where another employee asked me what I ordered? I ordered o. The drive thru speaker? Cold food, no straw or napkins. Never coming back!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Mcmuffin
Chris Kelleher
I would rate the food but I ordered two cheeseburgers in the drive thru and they forgot to put the burger patties on the bun.
Dan Jender
Typical
vin qua
Good service, friendly staff.
jennifer Angulo
Came through the drive thru and they messed up my ordered offered to pay for the missing drink. And I guess the manager didn’t know I knew Spanish and was completely disrespectful and made a comment as if I was inconveniencing her life yet she works in the hospitality industry. Ridiculous place I will never come here again.
Atmosphere: 1
Food: 1
Service: 1
Ralph Gallardo
It's McDonald's enough
Atmosphere: 3
Food: 4
Service: 4
Mary Cervantes
I like to bring my 3 yr old to play and enjoy a nice dinner but COCO who is the name of the person taking my order. Has a horrible attitude, her face and voice says alot. ? Customer service is to be polite and have a smile on your face. Not an attitude face.
Love getting the discounts in the app. Frys are consistently delicious. We are here every week for happy meals and big macs.
Armen David Khachatryan
I recently visited the McDonald's in Elgin, Illinois, and I have to say it was a bit disappointing. While I usually enjoy McDonald's for its quick and convenient fast food, this particular location left a lot to be desired.First, the service was slow. I had to wait longer than expected to place my order and even longer for my food to arrive. It wasn't particularly busy, so the delay was quite frustrating.Second, the cleanliness of the restaurant was subpar. Tables were dirty, and the floors needed a good sweeping. It gave the place a somewhat unkempt feel.Lastly, the food quality was mediocre. My fries were not as hot and crispy as I've come to expect from McDonald's, and my burger was a bit overcooked.On the plus side, the staff was polite and accommodating, which is always appreciated.Overall, this McDonald's location in Elgin didn't meet my usual expectations for the chain. I'll probably think twice before visiting again, especially with other fast-food options nearby that offer better service and cleanliness.
Good food but the bathroom needs paper towels or foot door opener
Atmosphere: 5
Food: 5
Service: 5
Double special great. Fries and burgers hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Cheeseburger
placed an online order in the afternoon and were refused service, doors were locked, ignored at the drive thru. have been trying to get a refund but nobody is answering my phone calls.
Just left the drive thru...what a fiasco. I rarely go to one of these and I drove up to one window and an employee tried giving me some else order? Then I realize I am suppose to pay my another window that was not open? Then I was directed to the end of the building where another employee asked me what I ordered? I ordered o. The drive thru speaker? Cold food, no straw or napkins. Never coming back!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Mcmuffin
I would rate the food but I ordered two cheeseburgers in the drive thru and they forgot to put the burger patties on the bun.
Typical
Good service, friendly staff.
Came through the drive thru and they messed up my ordered offered to pay for the missing drink. And I guess the manager didn’t know I knew Spanish and was completely disrespectful and made a comment as if I was inconveniencing her life yet she works in the hospitality industry. Ridiculous place I will never come here again.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's enough
Atmosphere: 3
Food: 4
Service: 4
I like to bring my 3 yr old to play and enjoy a nice dinner but COCO who is the name of the person taking my order. Has a horrible attitude, her face and voice says alot. ? Customer service is to be polite and have a smile on your face. Not an attitude face.
Atmosphere: 3
Food: 3
Recommended dishes: Chicken Mcnuggets
Restaurantji Recommends
Nice personal and the food delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrown, Sausage, Pancake
Fell off
Atmosphere: 1
Food: 1
Service: 1
Love getting the discounts in the app. Frys are consistently delicious. We are here every week for happy meals and big macs.
I recently visited the McDonald's in Elgin, Illinois, and I have to say it was a bit disappointing. While I usually enjoy McDonald's for its quick and convenient fast food, this particular location left a lot to be desired.First, the service was slow. I had to wait longer than expected to place my order and even longer for my food to arrive. It wasn't particularly busy, so the delay was quite frustrating.Second, the cleanliness of the restaurant was subpar. Tables were dirty, and the floors needed a good sweeping. It gave the place a somewhat unkempt feel.Lastly, the food quality was mediocre. My fries were not as hot and crispy as I've come to expect from McDonald's, and my burger was a bit overcooked.On the plus side, the staff was polite and accommodating, which is always appreciated.Overall, this McDonald's location in Elgin didn't meet my usual expectations for the chain. I'll probably think twice before visiting again, especially with other fast-food options nearby that offer better service and cleanliness.
Atmosphere: 2
Food: 3
Service: 3
An average McD'
Atmosphere: 2
Food: 4
Service: 3