Pizza Hut

816 E Chicago St, Elgin
(847) 742-3399

Recent Reviews

Juan Aviles

Bad service, very dirty and the people who are serving the pizza only on the phone are

Atmosphere: 1

Food: 1

Service: 1

Kristian Clardie

They forgot my drinks, driver didn't follow instructions or speak English, and they never answer their phone. Still waiting on a refund. DON'T ORDER FROM THIS LOCATION.

Atmosphere: 1

Food: 3

Service: 1

Michell Morales

Very bad service, I arrived and they did not listen to me because I was talking among the employees, they clearly told me to wait while they finished talking, do not buy and leave the place immediately.

SHAMAMA SIDDIQUI

Prompt service and great

Food: 5

Service: 5

Recommended dishes: Cheese Sticks, Cheese Pizza

Sheila Ledene

Good customer service & the food was good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheese Sticks

Artemis Malos

My daughter likes the white sauce on the pizza. The breadsticks were very dry this time.

tommy dodson

Pizza was an hour late, and cold. They won't answer the phone. Avoid this place at all cost.

Atmosphere: 1

Food: 2

Service: 1

Angela Agnew

They don’t answer the phone when you call. And when the phone is answered it’s by someone who is not even in that location. So that person has to transfer you (I was connected to an Indian lady when I selected “1” for placing an order). The phone rang and rang until I got a busy tone and then it hung up on me. Mediocre service when you order for delivery and pay a delivery fee + tip. My wings were all shaken up when they arrived.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cheese Sticks

BaronessAnn Davenport

Very friendly service. I also like that this is a Pizza Hut that offers indoor seating, which is increasingly getting harder to find. I would like to sit inside and eat my delicious pizza.Parking: This is a dine-in Pizza Hut/Wingstop with free parking for patrons.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bone-Out Wings, Tuscani Chicken Alfredo Pasta, Cheese Sticks, Cheese Pizza, Pepperoni Lovers Pizza, Fries, Supreme Pizza, Backyard BBQ Chicken Pizza, Oven-Baked Chicken Alfredo Pasta

Maliha ruiz

Worst pizza location. It’s not the company, it’s the people and customer service. Please, by all means someone tell me what WELL DONE means. It’s deff not WHITE pizza. Please see picture attached and let me know. Cuz I must be blind. Manager deff doesn’t know how to offer customer service. This is the second time. Terrible.

Atmosphere: 1

Food: 1

Service: 1

Daniel G.

I saw a mole rat making out in the kitchen, and then I saw a little caesars pizza box that the employee eating the the pizza I also saw to drunk dad's fighting and after they started making out and they took off there shirts and they started rubbing pizza sauce on them selfs and outside a homeless man was naked with a shirt covering only his private part and was asking want fight

Marsha Bryant

Pizza Hut can always be counted on to be ready on time, and be hot and delicious.

Caridad Victoria

Very good pizza and service. But they should make the atmosphere more welcoming.

Patricia Gonzalez

Horrible customer service...manager on duty Aliyah refused to acknowledge my email confirmation as well as the debit from my account for the purchase and continues to say my order was never placed while I show her my confirmation email...she then walks off and does not try to assist or refund my order...very poor customer service...also reached out to another manager Ken directly and have yet to hear a response....will be heading to corporate next....will not be going to this location in the future.

Jeff T.

The staff here is amazing, very friendly, hard working, and they take great pride in their pizza craft! Thank you for the consistency!!

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