Baskin-Robbins

2658 Green Bay Rd, Evanston
(847) 257-6326

Recent Reviews

Gina Chereck

My family ordered a turkey cake from here and they did not have it. They claimed the decorator quit. Then they tried giving us someone else's cake. And then they refused to give a full refund - the cashier claimed he could only give a partial refund because it would come out of his paycheck. Calling corporate to complain. AVOID THIS STORE AT ALL COSTS.

Atmosphere: 1

Food: 1

Service: 1

Tasha Robinson

Unlike a lot of other Dunkin donuts locations that I’ve been to the one person that was the cashier was super nice and very quick however, the actual location is very disappointing. They did not have any donuts in stock besides longjohns, and the cleanliness was questionable.

Daniel Baker

Closes early without warning. Doesn't honor coupons. Very dismissive. The guy who works the night shift is poor at this job.

Dave M.

Wish there was zero stars ordered iced coffee inside and came back to show person that it was just water and swirl without any coffee it was white color only cream swirl and water in there. Came back left the coffee for the person and left the store. Don't go to this Dunkin' Donuts

Shannon B.

Still no refund. I was told by the owner to come in to meet with him personally for my refund and I was stood up. All the workers there was clueless that he was even suppose to meet up with me. They said he was away and didn't know when he would return and that there was no message left for me. So unprofessional.

juliemZ6836BX

Well it’s messy. They need to clean. And it wasn’t very busy so there was time to clean up. The place looks worn. Not appetizing. Got a drink and would not want to order food - like a donut.

Joy Scott

Friendly staff, parking and tasty variety of treats.

Jose Z.

I don't know why this place only has two stars but I'm assuming it's just a bunch of karens mad about the parking and such haha

Judith McManus

You can't go wrong with Baskin-Robbins! People who know it come here all throughout their lives. Tons of flavors of ice cream. Food is a hit as well.

Jeff L.

This location continually disappoints. Go in at 11:30 am and NO DONUTS WHATSOEVER! Dunkin NO DONUTS! I will continue to drive by and go elsewhere.

Jack S.

SLOW. SLOW. SLOW. Staff prioritized literally every online order, as well as customers who ordered AFTER me. Ended up waiting a good 8 minutes for them to spread pre-packaged guacamole onto a stale piece of sourdough. They even messed up a costumer's bagel order...avoid this place if you got somewhere to be.

Lenore J.

dunkin donuts on greenbay e.v ill well please sell me 1 tea bag like all d.d do o we can do that by the whole box no thanks well any d.d will sell me 1 tea bag not here well be like that 1 more d.d i must not go to

Rawnaq Amiri

It’s really sooo goood you’re the best

Nancy L.

There is a hispanic tall male at this location not wearing his mask. One day, it was under his nose, falling down and he wasn't fixing it. I asked him to before speaking with me. Today, I see him walking around with the mask under his chin!! This is ridiculous and dangerous. The other employees are wearing their masks. He shouldn't be working in there. I won't be going back for a while.

Muriel Lasenby

Love the smoothie they make a good Strawberry banana...

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