I feel compelled to share my experiences at the Jewel-Osco located on Chicago Avenue in Evanston. Unfortunately, my encounters have been far from satisfactory, and I believe it's important to shed light on the issues I've encountered. The overall cleanliness of the store has been consistently subpar. The premises are often dirty, creating an unpleasant shopping environment. On numerous occasions, I have come across expired food on the shelves. Unfortunately, I have made inadvertent purchases. This not only reflects poorly on the store's management but also poses a serious concern for the well-being of customers. Moreover, the management allows panhandlers to congregate in the parking lot and outside the entrance, creating an uncomfortable atmosphere for patrons. The frequent presence of panhandlers has even led to police interventions, further highlighting the mismanagement of the situation. As a smaller footprint store, the selection is inherently more limited, and prices are notably higher compared to nearby competitors such as Mariano's, Food4Less, and Valli Produce. This discrepancy in both variety and affordability makes the Jewel-Osco on Chicago Avenue a less appealing choice for conscientious shoppers. In light of these issues, I strongly recommend exploring alternative Jewel-Osco locations, specifically those on Howard Street or Green Bay Road. These alternatives may offer a more pleasant shopping experience with a broader selection and potentially better management practices. I hope my feedback contributes to improvements within the store and helps fellow shoppers make informed decisions about where to spend their grocery dollars.
Robert G.
Recently moved to Evanston from Florida and shopped at Publix which are always incredibly clean and have the absolute most helpful and professional staff. This place from the start the time you enter until you leave horrible. Start off with bums always at the front door begging which as a customer I find very uncomfortable. Then you step inside to the coldest grocery store I have ever been in. Every employee is wearing a heavy jacket it is easily some where around 50 something degrees. I spoke to someone at customer service they blamed the freezers, every grocery store has freezers and it's not this cold inside. Sounds like an extremely inefficient way to operate. Most of the time the Apple Pay doesn't work I go to the other Jewel on Howard and they work and it's also not 50 ish degrees inside just this one on Chicago Ave. I seriously doubt my review will make any impact as I see numerous really bad reviews. I will ship elsewhere for now on as I do not foresee any changes being made here and I am tired of being frustrated every time I shop in this dump.
MaryLee F.
Cheerful staff. Always helpful Especially appreciated is the ever expanding selection of organic food.
celeste caicedo
(Translated by Google) I loved(Original)Me encanto
Jack K.
Without a doubt, one of the worst Jewels. There is no management overseeing this store! The employees run this store! The store is dirty, unorganized, and never follows through on any complaints. Just yesterday, most on sale tags were missing! I was in the yogurt aisle and noticed missing tags for Chobani( fruit on the bottom) and Two Good yogurts. There was within 20 feet a supervisor and staff member talking to each other. ( and of all things the cost of living) . I pointed out this to them, and they looked at me as if they didn't work there! I went in there today to see if the tags were added. No! I have complained numerous times, only to be told that it will be brought to the store
Mario W.
This jewel needs to fire Asfar Uladdin. He harasses black customers by following them around. He never asks if assistance is needed and just stares at you when you're in the self check out. I had run ins with him before and reported his behavior to the manager. The manager said he'll speak with him. Today, while I was shopping for Mother's Day, he left the self check out area where there are 5 registers just to walk behind me in the flower area. I really hope Jewel see this review because I been shopping here since 2015: way before he started working this location. He needs to go period.
Nina Sonam Bindra
Good supermarket on chicago avenue. Fresh vegetables poultry and all that was in supermarket with tons of variety and organic food at reasonable costs. Staff nice.
Greg D.
They have a recycle deposit kiosk at the front before entry for plastic bags you would like to recycle instead of re-using. Yo Silly Rabbit, Re-Using is SEXY.Re-Using is SEXY tell the World. This 'Jewel-Osco' has (2) two different size shopping carts. FYI: Citizens. Citizens: Further investigation needs to be done on this specific 'Jewel-Osco' on Chicago Avenue's curtesy shopping basket(s)?? options and/or styles.
Tessa C.
This place is pretty abysmal all around. Aside from the fact that their prices are considerably higher than everywhere else nearby, the customer service is very rough.Today I was looking for miso paste and asked an employee where to find it because the shelf it should have been on was full of chips. First he pointed me to the toothpaste aisle, then just said he didn't know. I had to press a few more times to get him to ask someone else.I followed him to hiw coworker/manager and when I got there could hear him saying "I don't even know what she wants" while they both laughed. The manager continued to walk past me while saying "it's in the Asian aisle or it's not there."The whole interaction was extremely dismissive and just proved again why Jewel is typically my last resort. They wouldn't give me the time of day and made no effort to at least look into whether or not they had what I was looking for. Save yourself the frustration and go across the street to Trader Joe's.
Danita Wilson (DeeDee)
Always satisfied here wit my fresh cut deli meats..
Seems to be a nice supermarket in the neighborhood, i was there on a Thursday afternoon, not much people there. I used the self check out, easy, the most impressive thing to me is their plastic shopping bag, very thick and seems very good quality. I never seen such thick plastic bag in a supermarket. That's great!
Lorelai Cavazos
Great food prices & fresh food!! ????
Frank T.
When they have the fresh and ripe cut watermelon, it's the best. The clear containers help you tell. Plus I use the containers as saucers for my plant pots.The selection is good and the staff are friendly.
Karen J.
Corporate seems to have forgotten about this store. They are so neglected. Ironically, there are so many people who work there going above and beyond. Reggie is amazing. One of the hardest working young men I've had the good fortunate to deal with. If it weren't for Reggie and some of the people like him, I'd be at Trader Joe's right across the street. They never have the same sort of negligence jewel does. The jewel a coupe of miles away is a super star. I don't get it.I have seen this Jewel without the proper refrigeration, not to mention that they never have the same quality of food as neighboring Jewels. I also tried to use the Jewel app on my phone to pay, but they aren't set up to do that. When I called customer service, I was told she would send an email. Since I couldn't wait, I drove to the Jewel in Winnetka and had no problem at all. It confuses me as a Jewel customer why there is such a huge discrepancy
Jim S.
Worst grocery store in America. Violent bums harassing you outside and the store or city could care less. Moldy and expired fruit and food. Shop somewhere else. Worst place of alll time I've lived near it for decadesI sent your store videos dozens of times the police do nothing your comment is a shill
I feel compelled to share my experiences at the Jewel-Osco located on Chicago Avenue in Evanston. Unfortunately, my encounters have been far from satisfactory, and I believe it's important to shed light on the issues I've encountered. The overall cleanliness of the store has been consistently subpar. The premises are often dirty, creating an unpleasant shopping environment. On numerous occasions, I have come across expired food on the shelves. Unfortunately, I have made inadvertent purchases. This not only reflects poorly on the store's management but also poses a serious concern for the well-being of customers. Moreover, the management allows panhandlers to congregate in the parking lot and outside the entrance, creating an uncomfortable atmosphere for patrons. The frequent presence of panhandlers has even led to police interventions, further highlighting the mismanagement of the situation. As a smaller footprint store, the selection is inherently more limited, and prices are notably higher compared to nearby competitors such as Mariano's, Food4Less, and Valli Produce. This discrepancy in both variety and affordability makes the Jewel-Osco on Chicago Avenue a less appealing choice for conscientious shoppers. In light of these issues, I strongly recommend exploring alternative Jewel-Osco locations, specifically those on Howard Street or Green Bay Road. These alternatives may offer a more pleasant shopping experience with a broader selection and potentially better management practices. I hope my feedback contributes to improvements within the store and helps fellow shoppers make informed decisions about where to spend their grocery dollars.
Recently moved to Evanston from Florida and shopped at Publix which are always incredibly clean and have the absolute most helpful and professional staff. This place from the start the time you enter until you leave horrible. Start off with bums always at the front door begging which as a customer I find very uncomfortable. Then you step inside to the coldest grocery store I have ever been in. Every employee is wearing a heavy jacket it is easily some where around 50 something degrees. I spoke to someone at customer service they blamed the freezers, every grocery store has freezers and it's not this cold inside. Sounds like an extremely inefficient way to operate. Most of the time the Apple Pay doesn't work I go to the other Jewel on Howard and they work and it's also not 50 ish degrees inside just this one on Chicago Ave. I seriously doubt my review will make any impact as I see numerous really bad reviews. I will ship elsewhere for now on as I do not foresee any changes being made here and I am tired of being frustrated every time I shop in this dump.
Cheerful staff. Always helpful Especially appreciated is the ever expanding selection of organic food.
(Translated by Google) I loved(Original)Me encanto
Without a doubt, one of the worst Jewels. There is no management overseeing this store! The employees run this store! The store is dirty, unorganized, and never follows through on any complaints. Just yesterday, most on sale tags were missing! I was in the yogurt aisle and noticed missing tags for Chobani( fruit on the bottom) and Two Good yogurts. There was within 20 feet a supervisor and staff member talking to each other. ( and of all things the cost of living) . I pointed out this to them, and they looked at me as if they didn't work there! I went in there today to see if the tags were added. No! I have complained numerous times, only to be told that it will be brought to the store
This jewel needs to fire Asfar Uladdin. He harasses black customers by following them around. He never asks if assistance is needed and just stares at you when you're in the self check out. I had run ins with him before and reported his behavior to the manager. The manager said he'll speak with him. Today, while I was shopping for Mother's Day, he left the self check out area where there are 5 registers just to walk behind me in the flower area. I really hope Jewel see this review because I been shopping here since 2015: way before he started working this location. He needs to go period.
Good supermarket on chicago avenue. Fresh vegetables poultry and all that was in supermarket with tons of variety and organic food at reasonable costs. Staff nice.
They have a recycle deposit kiosk at the front before entry for plastic bags you would like to recycle instead of re-using. Yo Silly Rabbit, Re-Using is SEXY.Re-Using is SEXY tell the World. This 'Jewel-Osco' has (2) two different size shopping carts. FYI: Citizens. Citizens: Further investigation needs to be done on this specific 'Jewel-Osco' on Chicago Avenue's curtesy shopping basket(s)?? options and/or styles.
This place is pretty abysmal all around. Aside from the fact that their prices are considerably higher than everywhere else nearby, the customer service is very rough.Today I was looking for miso paste and asked an employee where to find it because the shelf it should have been on was full of chips. First he pointed me to the toothpaste aisle, then just said he didn't know. I had to press a few more times to get him to ask someone else.I followed him to hiw coworker/manager and when I got there could hear him saying "I don't even know what she wants" while they both laughed. The manager continued to walk past me while saying "it's in the Asian aisle or it's not there."The whole interaction was extremely dismissive and just proved again why Jewel is typically my last resort. They wouldn't give me the time of day and made no effort to at least look into whether or not they had what I was looking for. Save yourself the frustration and go across the street to Trader Joe's.
Always satisfied here wit my fresh cut deli meats..
Restaurantji Recommends
Seems to be a nice supermarket in the neighborhood, i was there on a Thursday afternoon, not much people there. I used the self check out, easy, the most impressive thing to me is their plastic shopping bag, very thick and seems very good quality. I never seen such thick plastic bag in a supermarket. That's great!
Great food prices & fresh food!! ????
When they have the fresh and ripe cut watermelon, it's the best. The clear containers help you tell. Plus I use the containers as saucers for my plant pots.The selection is good and the staff are friendly.
Corporate seems to have forgotten about this store. They are so neglected. Ironically, there are so many people who work there going above and beyond. Reggie is amazing. One of the hardest working young men I've had the good fortunate to deal with. If it weren't for Reggie and some of the people like him, I'd be at Trader Joe's right across the street. They never have the same sort of negligence jewel does. The jewel a coupe of miles away is a super star. I don't get it.I have seen this Jewel without the proper refrigeration, not to mention that they never have the same quality of food as neighboring Jewels. I also tried to use the Jewel app on my phone to pay, but they aren't set up to do that. When I called customer service, I was told she would send an email. Since I couldn't wait, I drove to the Jewel in Winnetka and had no problem at all. It confuses me as a Jewel customer why there is such a huge discrepancy
Worst grocery store in America. Violent bums harassing you outside and the store or city could care less. Moldy and expired fruit and food. Shop somewhere else. Worst place of alll time I've lived near it for decadesI sent your store videos dozens of times the police do nothing your comment is a shill