I use to LOVE Krispy Kreme donuts, then they closed the location nearest to me. I received a gift card, so I went out of my way to get a dozen. I am still apauled that the cost was over $15. When do we say "it's too expensive?" OMG
Michelle Sandifer
Friendly staff
Emmanuel Fernandez
Theres a girl that kills the whole vibe the others are good people
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Original Glazed Dozen
Alfonso Martinez
For some reason, it's closed, but the drive thru is open. IDK why even have the drive thru open in the first place of then
L P
Always fresh & delicious!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dozen Original Glazed Doughnuts, Cake Batter Doughnut, St Patrick's Day Glazed Donut
Patrick Fitch
Great service would go back gave some free whip cream to my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Original Glazed Doughnuts
Chuck Blatt
What's not to love about Krispy Kreme. Love the original and the Kreme filled. Can't go wrong with any of them.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Dozen Original Glazed Doughnuts, Original Glazed Dozen
V L
Got a dozen for my colleagues and we all enjoyed them. Got some fresh ones which were good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Assorted Dozen
JENNY Escobedo
J T was very nice polite funny great customer service thank
Atmosphere: 5
Food: 5
Service: 5
Rhia Linders
Ordered through app at 8:32 pm, drove to location (9 mins), waited 7 mins to be able to park, parked went to door and it was locked with a small paper that read drive thru only, waited another 6 mins to be able to leave parking spot, went to the back of the line that wrapped around the building and half way again, someone got out of there car to ask if they could go in front of me because when he got to the front of the line he paid for his order and then someone hit him so employees said he had to go back through the line a second time to get the order he waited for and already paid for, when he got back to the speaker they told him he had to go through the line a third time. He parked and went up to the speaker because when I pulled up they said “my friend” wouldn’t get his order, I told them I didn’t know what they were talking about so the guy from the car explained what they were talking about, I told him to get into my car and continued to explain how it was unacceptable to tell someone to go through the line three times for food knowing that you would close before then, there was silence for another 5 mins, then they told me again that I could not get my food and had to go around a second time and that the guy had to go around a third time, I told them that it’s unacceptable to demand that someone go through the line three times for food they would not get because you would close before then, so they said he should cancel through the app. Um… hello! He ordered in person and you took his cash, so you can’t play stupid because the only way he could get a refund is if you give him his money back. I on the other hand ordered through the app before I got to the location, and an hour and 20 minutes later they were telling me I had to cancel in the app because the wouldn’t serve me. I told them that wasn’t possible because the method of canceling is via a phone number that does not operate. The employee then said okay I could pull around and both of us could get our donuts. Received food at 9:59 pm. Not worth it.In case you were wondering… yes, they were cold donuts.I borrowed the car in the evening to run errands and planned to go to Target and Culver’s too. Nope, didn’t happen, because of the insane amount of time it took to get an order I no longer wanted. If I had a choice I would have canceled that order and got my money back, but that wasn’t an option.I talked to one of the employees who said they one had one cashier and one person making donuts and that people shouldn’t even have been able to put mobile orders in today (2/29).Management never should have had business opened today nor should they have been taking mobile orders. Their incompetence wasted so much of so many people’s time and resources on cold donuts. Employees were condescending to so many customers, causing car accidents, raising people’s stress levels and causing POTS flares. The customers were nice when the employees were rude. Those employees were severely overworked. Was management trying to punish them? It’s not like management didn’t know about the 2/29 sale. They knew it was going to be busy, and they made sure there was always one baker and one cashier while I was there. They changed shifts three times while I was there. Yeah, it doesn’t make sense.I honestly believe all of those employees deserve at least $500 bonuses and that every customer deserves a refund and compensation for the time and resources waste.
Recommended dishes: Dozen Original Glazed Doughnuts
Elizabeth Butler
STAY AWAY FROM THIS LOCATION!!! I’ve been to this Krispy Kreme several times now and it’s just horrible. The customer service is so unprofessional. The workers just don’t seem to care and look miserable at their job. I recently had to wait almost 10 mins for a decaf coffee ! The first time I went drive through was close before 10PM. & the second time the worker there was just rude af. I love krispy Krispy Kreme doughnuts but yall employees make customers like myself not to come back.
Atmosphere: 1
Food: 3
Service: 1
Anilu Alvarez
They kept me waiting for 15 min at the speaker. They took my order and waited another 7 minutes!!! Then they forgot they took my order! To make matters worse they closed the doors and didn't let anyone order inside!!!
Atmosphere: 1
Food: 4
Service: 1
Lauren Smith
I am very dissapointed and frustrated with the service I received at this location. I went to surprise my baby niece for her birthday with these donuts. This is all she asked for on her birthday. I checked the times on the website and it stated that the drive thru was open until 12am. Imagine my surprise when I pulled up at 10:19pm and no one answered the drive thru. I pulled up to the window and a rude lady made a slicing gesture to her neck. I asked her to come closer because I did not understand what she was doing. She bluntly stated “we closed!” I verified the time of 12am and she again stated “we closed!” I pulled off and my baby niece cried all the way home. I find it hard to believe you guy close at 10 but the website was update 5 weeks ago to say you closed at 12am. Please review your customer service policies so no other children will have their hearts broken. Sincerely, a frustrated aunt.
Shaune Adams
I placed and order for 1 dozen classic donuts, and 1 dozen assorted (biscoff) donuts online and received 2 dozen classic donuts. Upon calling the store (evergreen location), the staff was not polite, rather irritated by my call and complaint. I was told that I had to bring the donuts back to the store inorder to get my refund, and or the correct donuts that I ordered. The rude (manager) was talking behind the associate that I was on the phone with saying "how do we know that you received the wrong donuts? When I called and stated that my order was incorrect, the associate volunteered the information about someone else's order, that they got wrong. Upon asking why do I have to bring the donuts back, I was told that they need there product back in order to refund me correctly. My fear is that they are taking these donuts back from customers, and reselling them to those who do not pay attention or thru the online ordering. My advice, DO NOT ORDER DONUTS ONLINE! Pick them up yourselves! Gotta watch them. In short, I am done with Krispy Kreme! NEVER AGAIN!
I use to LOVE Krispy Kreme donuts, then they closed the location nearest to me. I received a gift card, so I went out of my way to get a dozen. I am still apauled that the cost was over $15. When do we say "it's too expensive?" OMG
Friendly staff
Theres a girl that kills the whole vibe the others are good people
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Original Glazed Dozen
For some reason, it's closed, but the drive thru is open. IDK why even have the drive thru open in the first place of then
Always fresh & delicious!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dozen Original Glazed Doughnuts, Cake Batter Doughnut, St Patrick's Day Glazed Donut
Great service would go back gave some free whip cream to my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Original Glazed Doughnuts
What's not to love about Krispy Kreme. Love the original and the Kreme filled. Can't go wrong with any of them.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Dozen Original Glazed Doughnuts, Original Glazed Dozen
Got a dozen for my colleagues and we all enjoyed them. Got some fresh ones which were good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Assorted Dozen
J T was very nice polite funny great customer service thank
Atmosphere: 5
Food: 5
Service: 5
Ordered through app at 8:32 pm, drove to location (9 mins), waited 7 mins to be able to park, parked went to door and it was locked with a small paper that read drive thru only, waited another 6 mins to be able to leave parking spot, went to the back of the line that wrapped around the building and half way again, someone got out of there car to ask if they could go in front of me because when he got to the front of the line he paid for his order and then someone hit him so employees said he had to go back through the line a second time to get the order he waited for and already paid for, when he got back to the speaker they told him he had to go through the line a third time. He parked and went up to the speaker because when I pulled up they said “my friend” wouldn’t get his order, I told them I didn’t know what they were talking about so the guy from the car explained what they were talking about, I told him to get into my car and continued to explain how it was unacceptable to tell someone to go through the line three times for food knowing that you would close before then, there was silence for another 5 mins, then they told me again that I could not get my food and had to go around a second time and that the guy had to go around a third time, I told them that it’s unacceptable to demand that someone go through the line three times for food they would not get because you would close before then, so they said he should cancel through the app. Um… hello! He ordered in person and you took his cash, so you can’t play stupid because the only way he could get a refund is if you give him his money back. I on the other hand ordered through the app before I got to the location, and an hour and 20 minutes later they were telling me I had to cancel in the app because the wouldn’t serve me. I told them that wasn’t possible because the method of canceling is via a phone number that does not operate. The employee then said okay I could pull around and both of us could get our donuts. Received food at 9:59 pm. Not worth it.In case you were wondering… yes, they were cold donuts.I borrowed the car in the evening to run errands and planned to go to Target and Culver’s too. Nope, didn’t happen, because of the insane amount of time it took to get an order I no longer wanted. If I had a choice I would have canceled that order and got my money back, but that wasn’t an option.I talked to one of the employees who said they one had one cashier and one person making donuts and that people shouldn’t even have been able to put mobile orders in today (2/29).Management never should have had business opened today nor should they have been taking mobile orders. Their incompetence wasted so much of so many people’s time and resources on cold donuts. Employees were condescending to so many customers, causing car accidents, raising people’s stress levels and causing POTS flares. The customers were nice when the employees were rude. Those employees were severely overworked. Was management trying to punish them? It’s not like management didn’t know about the 2/29 sale. They knew it was going to be busy, and they made sure there was always one baker and one cashier while I was there. They changed shifts three times while I was there. Yeah, it doesn’t make sense.I honestly believe all of those employees deserve at least $500 bonuses and that every customer deserves a refund and compensation for the time and resources waste.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Best Donuts and coffee on this side of
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Dozen Original Glazed Doughnuts
STAY AWAY FROM THIS LOCATION!!! I’ve been to this Krispy Kreme several times now and it’s just horrible. The customer service is so unprofessional. The workers just don’t seem to care and look miserable at their job. I recently had to wait almost 10 mins for a decaf coffee ! The first time I went drive through was close before 10PM. & the second time the worker there was just rude af. I love krispy Krispy Kreme doughnuts but yall employees make customers like myself not to come back.
Atmosphere: 1
Food: 3
Service: 1
They kept me waiting for 15 min at the speaker. They took my order and waited another 7 minutes!!! Then they forgot they took my order! To make matters worse they closed the doors and didn't let anyone order inside!!!
Atmosphere: 1
Food: 4
Service: 1
I am very dissapointed and frustrated with the service I received at this location. I went to surprise my baby niece for her birthday with these donuts. This is all she asked for on her birthday. I checked the times on the website and it stated that the drive thru was open until 12am. Imagine my surprise when I pulled up at 10:19pm and no one answered the drive thru. I pulled up to the window and a rude lady made a slicing gesture to her neck. I asked her to come closer because I did not understand what she was doing. She bluntly stated “we closed!” I verified the time of 12am and she again stated “we closed!” I pulled off and my baby niece cried all the way home. I find it hard to believe you guy close at 10 but the website was update 5 weeks ago to say you closed at 12am. Please review your customer service policies so no other children will have their hearts broken. Sincerely, a frustrated aunt.
I placed and order for 1 dozen classic donuts, and 1 dozen assorted (biscoff) donuts online and received 2 dozen classic donuts. Upon calling the store (evergreen location), the staff was not polite, rather irritated by my call and complaint. I was told that I had to bring the donuts back to the store inorder to get my refund, and or the correct donuts that I ordered. The rude (manager) was talking behind the associate that I was on the phone with saying "how do we know that you received the wrong donuts? When I called and stated that my order was incorrect, the associate volunteered the information about someone else's order, that they got wrong. Upon asking why do I have to bring the donuts back, I was told that they need there product back in order to refund me correctly. My fear is that they are taking these donuts back from customers, and reselling them to those who do not pay attention or thru the online ordering. My advice, DO NOT ORDER DONUTS ONLINE! Pick them up yourselves! Gotta watch them. In short, I am done with Krispy Kreme! NEVER AGAIN!
Food: 4
Service: 1