Cheddar's Scratch Kitchen

6600 N Illinois St, Fairview Heights
(618) 622-9475

Recent Reviews

Persepharus E.

Food was absolutely amazing, and our waiter was really nice!! However, Having employees of color working during Juneteenth is kinda disappointing as they deserve to have the day off as well.

Lisa R.

Traveling and came across this branch of Cheddar's. They seemed to be struggling a bit - no one was at the front when we walked in, and when the hostess did come, she was taking us to our table and said something about having to keep walking if the table isn't clean, so wondering if they're short staffed. Manager came over and gave us free croissants and took our drink order and the waitress came shortly after and was nice. So the staff that was there seemed to be trying, I just think they are short staffed. Overall, I would give them another visit in the future. Chicken pecan salad was good and the potato soup was good as well. Oh yeah, and those croissants! Yum!

Norma Harper

My Mother’s Day dinner was awesome!! ??????I’m so glad me and my family decided to dine at cheddars. The atmosphere was great. The food was excellent and the service was the bomb. The young lady in the photo was our waitress. She was so kind considerate, patient, caring with me and my family. She met our every need I am not joking. I had to give her generous tip. thank you so much cheddars for making my Mother’s Day a awesome day! special Thanks to Tamarah keep doing the awesome work you’re doing God bless.??

Robert S.

Service, wait time, and waitstaff. We're experiencing issues with all these snd more with this visit. Granted, it's Mother's' Day, but Mom's not happy now so no one is happy now. Not sure we'll be waiting the full 80 minutes wait time before throwing in the towel for this visit. By the looks of all the empty tables, it appears to be a staffing and management problem, though, at a minimum. About half the tables are empty. Anyone want to work at Cheddars? Probably not, as all the staff still trying to do their best look exhausted. No a good day for pursuing happiness at Cheddars..

David Henderson

We had a great dinner. 30 minute wait was so much better than the other short staffed places around here that are over an hour like Longhorn and Roadhouse. Server was very attentive and friendly. Offered to go drinks which I loved. My tbone steak was very fairly priced and cooked to perfection. Complimentary croissants to start the meal. Everything was also brought out quickly. Very prepared and ample staff to provide service.

Dustin C.

The food was amazing and the drinks were delicious but I have to say that the green beans were really really good and definitely worth the wait we had a table of 7 and it was 30 minutes but definitely worth the wait so definitely recommend this restaurant!!!!!!! The service was amazing the people that worked here were so friendly and nice!!!!!!!! It looks amazing inside and the table was so clean and nice the rug looked great too!!!!!

Lynn Drybrough-Morrow

Great service! The manager was very attentive and stopped at our table before, during and after the meal. He did this with all the tables from where I could see. There was a wait, but was properly told appx wait time! Our server was slammed but made everything timely! Very impressed with the service and food! Kids and all were very happy!

G M.

Nothing whatsoever impressed me with the two times I've been here. Food was salty or bland. Service so so. Definitely could use a refresh

Doug Walter

The dessert/bread they bring out for free is pretty good. The steak was cooked horribly wrong. The ribs are super average. The monte cristo was very unique but I didn’t like it. Flavors didn’t mix well. Not their fault though.But really I think Cheddars is an overrated Applebees. Some of the items look like they were ordered off a kids menu…. They weren’t.2.4/5

PartyFox games

Had a wonderful waitress she was amazing. This place was totally worth taking my friend too it is in between pricey and normal prices. The croissant were amazing I ordered the chicken Alfredo which was awesome and my friend really enjoyed her potato soup and chicken pot pie. I'm definitely coming back.

Georgia K.

I went to Cheddar's in Elizabethtown Kentucky. The food was very good and they gave us hot croissants, with butter melted on top for an appetizer free! Looking forward to returning to this restaurant by next time Elizabethtown, KY.

Barbara Kesky

The food was OK, but on the salty side. When I paid the bill, I used a gift card I had gotten and when our food check came back, it showed a $2.99 (plus tax) charge for "Table Games." We are in our 70's so did not play any such games. The waitress went to ask management what to do and was told there was nothing they could do so I had to eat the $2.99 charge. Our waitress, Amanda O, who was an excellent waitress, offered for us to not leave a trip and she would take the hit. A server working on a holiday should not have to pay for something that management should have done. The manager on duty was Chris Harrington. We were there on 1/2/23 at 1:10 pm. Seriously? Management couldn't have offered a free appetizer for next time or return the overcharge in cash???- Our waitress Amanda O was wonderful- The food was just OK- Management needs to be more responsible and not make the staff pay for it out of their own pocket.- We will never return and it wasn't the service or the food, but the way management just let us get overcharged without trying to do something. Be sure to never use a gift card as what they charge cannot be changed and you will be out of luck!

Kyli P.

Pretty good variety on the menu, service was quick and food was great! Waited about 30 minutes for a table for 2 on a weeknight. They are seemingly always busy when I drive by!

Angie “GeGe” Hammond

Great service as usual. Was told would be about a 40 minute wait was actually only about 20 minutes so they are smart enough to know that they should give an overestimate. Awesome food. Portion sizes were great to where I even had enough to take home for lunch the next day. Steak was cooked as ordered and absolutely perfect.I wish I had gotten our waitresses name because she was wonderful and very attentive. Will definitely be back as even though right now prices are up everywhere it doesn't seem like they've raised theirs significantly. There were things that were a little bit more expensive than last time we were there, but not extreme, which was great to see.As far as giving four stars for the atmosphere part of it. That is simply because we were sitting in a booth by a window and they really I think need to weatherproof their windows because we felt a pretty significant cool breeze coming through the window sill. It wasn't even our extreme cold yet. All in all that's the only issue we had really.Great job and keep up the good work Cheddar's.

Heaven J.

I tried this place for the 1st time back in August of 2021, when I had to go to st Louis for a doctor's appointment, the food was delicious and I would definitely visit again

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