The food was sooooo good and the eggroll was fresh and the best eggroll I’ve ever had at any Pandas. My experience was fast and I had no issues. Great lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken and Beef and White Rice
hutton family
We did a mobile order my daughter ran into go get it they threw a fit wanting to know the order number we did not have the order number because once you close the app out it didn't have it they told us it sent it in a text message I showed them the text message that did not have the order number now my name matched my app everything she had an attitude about it with my daughter then I went in because I went through the bag and I had ordered egg rolls 12 of them which is considered large on the app we only had two egg rolls in the bag so I went in handed them the two egg rolls the receipt and asked them if they saw anything that was wrong with the receipt so the lady behind the desk yells back at the cooks and says I need more egg rolls and she's like having a fit over there and they're like we needed an order number for the account because people come in and steal food I said I'm sorry that the app didn't give me no order number after I closed it out I said on top of it three seats straight up said large order of egg rolls and they gave me two then had an attitudeon the app I also put that they needed to put silverware in there soy sauce sweet and sour sauce and they had no forks in there at all I had five people in the car with no way to eat our food my daughter went back inside to go get forks and they said I could swear I put it in there no you didn't that's why we're in here they were very rude and inappropriate the lady that was running the register was inappropriate and disrespectful the Oriental lady that is in there which I'm thinking is a manager was very inappropriate very disrespectful wanted to argue with me about what I showed her I mean I even showed her the app I showed her the text message you can't even find it on your app saying oh pick up nothing nothing on there for you to look at I've spent so much money at this Panda Express and say opened and now I will not be back.
Lorrin Casteel
You guys may want to find new drive through employees, some that at least pretend they are happy and like their job.I was going to give the benefit of the doubt for my experience today but seems to me others run into the same problem of the nasty attitudes.When I say thank you kindly I should be receiving a "you're welcome" have a great day" not a "yup" and a snarky facial expression. I get it, you don't want to be at work, life sucks, yada yada. But come on! Fake it until you make it ladies!
Richard Leigh
I review fast food places, and I have to say I did not really want to. But I gave it a shot and the food is great hot and ready nice staff ill recommend it to everyone. ? Me and my family will be back as long as the food is fresh and hot and ready.
Atmosphere: 5
Food: 5
Service: 5
Jashianna Williams
This location has really gone downhill . Ladies on the speakers were laughing and joking while taking my order . My order was also wrong . Will not return to this
Atmosphere: 1
Food: 1
Service: 1
Exotic (OG_Scopezz-_-)
Food always hot and fresh. Staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken and Beef and White Rice
Ghostly Autaum
Food is always good and warm, my only real complaints are that they close so early, and the fried rice and chow mein have large chunks of veggies, however I've experienced that at pretty much every Panda Express I've been to. I can't speak on the workers because I usually order online and pickup, but the people I've interacted with have always been very nice.Dietary restrictions: They have a few sides that are healthy, like the greens and brown rice. There are "wokfresh" items on the menu that are healthier, my personal favorite being the mushroom chicken.Parking: Large parking lot, usually openKid-friendliness: Lots of menu items children will like, and even kids meals
ꪶꫀiꪶꪖꪀi ꪑiᥴꫝꫀꪶꪶꫀ
1/31/2024 2pmFood was accurate, hot and freshly made. However, the female drive thru employee was rude and short with me while ordering.
Food: 5
Service: 1
LaJaus Haüs
Their food is Always delicious and fresh!
Atmosphere: 5
Food: 5
Service: 5
Saheira “S.Carry” Carry
The main thing that's good about this establishment is that they have most of their food stocked except white rice which is almost always out and orange chicken which is something out as well. The staff seem to not all pay attention to what foods run out and that ends with orders being taken that can't be fulfilled. Overall it's disappointing how often they are out of top selling items and they lack in care
Dude who doesn’t love panda! I eat this place a bit to much, Panda Express
Atmosphere: 5
Food: 5
Service: 5
Lilly Vincent
the lady serving us at the drive through was making rude comments and just had a plain attitude when we were trying to
Service: 1
Londa Ricketts
Food is always hot and
Atmosphere: 5
Food: 5
Service: 5
Candice Pfeifer
Zero stars if I could. Horrible customer service and their food is gross!! I paid 12 dollars basically for a bowl of uncooked brown rice. A few stems of broccoli and like the saying goes "where's the beef?" I got two itty bitty pieces. Kiss my ###. First Wok in Decatur is the real thing. Not this generic chain. No more! Neveragain!
Atmosphere: 1
Food: 1
Service: 1
Lee Larkins
Got our order wrong and have made it very difficult to make it right. Whomever is answering their phone is very hard to understand and didn’t seem too concerned with fixing their mistakes on our order.
The food was sooooo good and the eggroll was fresh and the best eggroll I’ve ever had at any Pandas. My experience was fast and I had no issues. Great lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken and Beef and White Rice
We did a mobile order my daughter ran into go get it they threw a fit wanting to know the order number we did not have the order number because once you close the app out it didn't have it they told us it sent it in a text message I showed them the text message that did not have the order number now my name matched my app everything she had an attitude about it with my daughter then I went in because I went through the bag and I had ordered egg rolls 12 of them which is considered large on the app we only had two egg rolls in the bag so I went in handed them the two egg rolls the receipt and asked them if they saw anything that was wrong with the receipt so the lady behind the desk yells back at the cooks and says I need more egg rolls and she's like having a fit over there and they're like we needed an order number for the account because people come in and steal food I said I'm sorry that the app didn't give me no order number after I closed it out I said on top of it three seats straight up said large order of egg rolls and they gave me two then had an attitudeon the app I also put that they needed to put silverware in there soy sauce sweet and sour sauce and they had no forks in there at all I had five people in the car with no way to eat our food my daughter went back inside to go get forks and they said I could swear I put it in there no you didn't that's why we're in here they were very rude and inappropriate the lady that was running the register was inappropriate and disrespectful the Oriental lady that is in there which I'm thinking is a manager was very inappropriate very disrespectful wanted to argue with me about what I showed her I mean I even showed her the app I showed her the text message you can't even find it on your app saying oh pick up nothing nothing on there for you to look at I've spent so much money at this Panda Express and say opened and now I will not be back.
You guys may want to find new drive through employees, some that at least pretend they are happy and like their job.I was going to give the benefit of the doubt for my experience today but seems to me others run into the same problem of the nasty attitudes.When I say thank you kindly I should be receiving a "you're welcome" have a great day" not a "yup" and a snarky facial expression. I get it, you don't want to be at work, life sucks, yada yada. But come on! Fake it until you make it ladies!
I review fast food places, and I have to say I did not really want to. But I gave it a shot and the food is great hot and ready nice staff ill recommend it to everyone. ? Me and my family will be back as long as the food is fresh and hot and ready.
Atmosphere: 5
Food: 5
Service: 5
This location has really gone downhill . Ladies on the speakers were laughing and joking while taking my order . My order was also wrong . Will not return to this
Atmosphere: 1
Food: 1
Service: 1
Food always hot and fresh. Staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken and Beef and White Rice
Food is always good and warm, my only real complaints are that they close so early, and the fried rice and chow mein have large chunks of veggies, however I've experienced that at pretty much every Panda Express I've been to. I can't speak on the workers because I usually order online and pickup, but the people I've interacted with have always been very nice.Dietary restrictions: They have a few sides that are healthy, like the greens and brown rice. There are "wokfresh" items on the menu that are healthier, my personal favorite being the mushroom chicken.Parking: Large parking lot, usually openKid-friendliness: Lots of menu items children will like, and even kids meals
1/31/2024 2pmFood was accurate, hot and freshly made. However, the female drive thru employee was rude and short with me while ordering.
Food: 5
Service: 1
Their food is Always delicious and fresh!
Atmosphere: 5
Food: 5
Service: 5
The main thing that's good about this establishment is that they have most of their food stocked except white rice which is almost always out and orange chicken which is something out as well. The staff seem to not all pay attention to what foods run out and that ends with orders being taken that can't be fulfilled. Overall it's disappointing how often they are out of top selling items and they lack in care
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Dude who doesn’t love panda! I eat this place a bit to much, Panda Express
Atmosphere: 5
Food: 5
Service: 5
the lady serving us at the drive through was making rude comments and just had a plain attitude when we were trying to
Service: 1
Food is always hot and
Atmosphere: 5
Food: 5
Service: 5
Zero stars if I could. Horrible customer service and their food is gross!! I paid 12 dollars basically for a bowl of uncooked brown rice. A few stems of broccoli and like the saying goes "where's the beef?" I got two itty bitty pieces. Kiss my ###. First Wok in Decatur is the real thing. Not this generic chain. No more! Neveragain!
Atmosphere: 1
Food: 1
Service: 1
Got our order wrong and have made it very difficult to make it right. Whomever is answering their phone is very hard to understand and didn’t seem too concerned with fixing their mistakes on our order.
Service: 1