Pizza Hut

19945 South La Grange Road, Frankfort
(815) 806-1110

Recent Reviews

Trimell Price

The first and last time that I will ever visit this location. I wasn’t acknowledged when I stood in front of the counter. My food wasn’t ready when I showed up even after it told me it was ready 10 mins prior. To think you would want me to tip beforehand is hilarious. Be careful how you treat your customers some of us do write thorough reviews.

Atmosphere: 1

Food: 1

Service: 1

Cody

I cannot praise Brad's outstanding service at Pizza Hut enough! Our experience was nothing short of exceptional. Despite the numerous changes to our order for the party, Brad went above and beyond with his exceptional understanding and unwavering kindness.From the moment we called in, his welcoming demeanor set the tone for a delightful evening. We changed our order not once, not twice, but three times, and each time, Brad handled it with grace and a genuine smile. His patience and commitment to ensuring our satisfaction truly stood out.Beyond just taking our orders, Brad engaged with us, making the dining experience feel personalized and enjoyable. His professionalism and positive attitude transformed a simple meal into a memorable event for our party.In an era where great customer service can be rare, Brad exemplified excellence. Pizza Hut is fortunate to have such a dedicated and customer-centric team member. A heartfelt thank you to Brad for making our evening not just about the food but about the fantastic service that accompanied it. We'll undoubtedly be returning, thanks to the wonderful atmosphere he helped create!

Atmosphere: 5

Food: 5

Service: 5

Jerry Williams

Pizza hut is trash. I only went because my 8yr old likes

Atmosphere: 3

Food: 1

Service: 3

Jeff L.

amazing pizza for pizza hut and amazing staff .. best pizza hut i've been to in the last 5 years

Naomi Brown

Fresh, hot, and delicious in every bite. Once I started eating, I couldn't stop.I can't wait to go back.

Stacie Keller

Pizza was delivered fast and hot.

Lisa G

First time ordering here and the pizza was pretty good. We wanted to try the New Yorker and would recommend it. The wings were good as well. Great customer service and quickness in receiving our order.

Daniel Adamson

Forgot drinks. So simple to understand and especially irritating because they are $3 a piece.

John Rippleman

Been ordering here for 5 plus years, i’ve had the pleasure of Jeff i tbink last name started with an L) Always kind courteous and even helps being in garbage and packages! This is customer service that rarely exists these days!

Pam Johnson

The pizza taste like sweat on a rag… disgustingWhat happen to the restaurant? I came here yesterday the food looked like it’s been microwaved several times

Leo R.

The pizza sizes and the wings were considerably smaller than pictured and described in the "family meal" I ordered.

Rekeyia Pierce

My food was fresh and hot and the cashier was very polite, respectful, and helpful.

steve James

I have to admit I eat pizza hut a lot and I like Pizza Hut in general but my experience at this store was sub par. Of all the hundreds of times I’ve ordered pizza this store was the first ever that I made an order online and 20 minutes later they called to let me know they were out of stuffed crust that I’d have to get another crust. That alone was very disappointing. Then the pizza took 40 minutes to be ready to pick up. They didn’t offer any discount for this and I had to ask for the difference to be deducted for the extra I paid for the stuffed crust. I would’ve rated this worse but the employee working seemed like he was the only person there and obviously doing his best. The pizza still tasted good, it just took forever and didn’t have the stuffed crust ? I’d eat somewhere else the next time I’m in town.

Jennifer A

Pizza was so fresh and hot!! Very delicious!! We got the bread stick as well, very good!!

Sandra jeffries

The pizza was good and hot and there was no long wait .

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