Jack In The Box

3330 Nameoki Rd, Granite City
(618) 877-8884

Recent Reviews

Keon Collins

I purchased a meal n received a moldy bun and when l returned to ask for a refund; l was rudely approached by manager as if l was lying . I received my refund but l will never eat there again .

Food: 1

Vonna Moulton

Lady forgot 1 of my drinks none of the sauces I ordered RUDE service cheese melted on side salad & salad hot

Food: 2

Service: 1

Cristina Alvarez

The customer service is excessively rude. Rushed us at the drive thru while trying to order. Where is the management during the order taking? I understand there’s tough days but it’s like this all the time. We Pulled up to the window the iced coffee I had ordered wasn’t even full cup was half way, I asked her nicely if she could fill up the cup with some more and she snatched the cup with an attitude the cup didn’t even get full, at this point I wasn’t going to keep asking her to fill the cup up when she could of done it the first time. Her dress code was even worse she had see-through leggings showing her thong. That’s very very unprofessional. That’s who you have representing your location. Very disappointing

Service: 1

Pepsa Cola

Good was ok.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Sandwich

Julia Blake

Staff is very rude. Also the last few time I went the staff would be out side smoking and tell you at the speaker that the system is down. The shank machine never works.

Atmosphere: 1

Food: 1

Service: 1

Patty Griffith

They are friendly mostof the time but they (7 times out of 10) get the order wrong or forget the condiments..

Atmosphere: 4

Service: 3

Recommended dishes: Tiny Tacos, Egg Rolls

Crystal Becerra

Briley was in the drive thru and was very sweet food was fantastic !!

Food: 5

Service: 5

Recommended dishes: Jack in the Box Tacos, Chicken Sandwich

Candace Godsey

Great food ?

Atmosphere: 5

Food: 5

Service: 5

Eboni Ramsey

Getting in contact with corporate food cold not fresh the wait takes extremely long for no reason staff keeps a attitude sometimes wrong items are given out highly disappointed wont be ordering from here ever

Atmosphere: 1

Food: 1

Service: 1

melanie evanoff

The staff seem overwhelmed. I walked in to place an order and I guess it was the manager. I’m not sure it was a older white lady with grey hair. she was very rude but I’m not sure why because the line was not long. The food is good when they get it right the order, right.

Atmosphere: 1

Food: 3

Service: 1

B. Davis

Horrible service!

Atmosphere: 1

Food: 1

Service: 1

Heather Grimes

Pretty much like any jack-in the box. It isn't one of the bad ones. Pretty decentParking: Lots of spots right around the storeKid-friendliness: Very kid friendlyWheelchair accessibility: All areas accessible

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Sandwich

Nate

Guys, drive thru people should not be asking for sauces 3 times then making customers pull around while forgetting their sauces that you asked about.....Come on ya'll. Listen to your customers instead of rushing. ?*Updated*The management here is disgusting. She assumed I was stalking the "country guys" that came in apparently not knowing its the other way around as I was just in there twice not that long ago this evening, prior to their arrival.ANDYou say your lobby is closed but your doors are unlocked.

Atmosphere: 1

Food: 1

Service: 1

Sabrina Keplinger

Food was fast, fresh and delicious! Really impressed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Two Tacos

Dayna M Craft

They're doing the best they can but man it's a

Atmosphere: 3

Food: 4

Service: 4

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