Been eating here throughout my whole life, i remember eating this food as a kid occasionally now I'm almost 20. My favorite food places always close down they're usually Chinese food small businesses run by a family or cajun grill places in malls. My mom used to talk in mandarin to the lady for hours at another cajun grill place in hawthorn mall when i was a kid but they closed years ago now and it was my favorite food in the whole world. This place hits the spot of missing that kinda food and of those nostalgic memories. The woman and the man are so welcoming and warming to me, they're polite, fast and somehow always know what you mean wether you point or say "and uhhhhh the red chicken?" Or whatever. And they give SO MUCH FOOD AND I LOVE IT. And leftovers don't suck unlike Panda Express, McDonalds, etc literally heat up ur leftover noodles or rice in the microwave for 1:30 or 2 min with a little water like a teaspoon drizzled around, put a tiny bit of oil in a pan and on medium/low heat throw the meat in until it gets a little charred on the sauce or skin and its like fresh again and the breading stays crispy. Literally 2 amazing meals for $14 if you get double meat. Dont forget to tip because THESE PEOPLE ARE AMAZING <333333333!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Chicken
Darnai Smith
HALF OF A TOOTHPICK WAS FOUND IN THEIR MEAT. PLEASE READ.Kelly’s Cajun Grill has been one of my favorite restaurants since I first discovered it. However, this will be the last time I eat from there. I ordered Take-Out about two weeks ago and was eating the leftovers a few days later when I felt something unusual in my mouth while I was chewing the food. I thought, could it be a bone? But, Cajun Grill meat doesn’t have any bones in them. To my horror, it was HALF of a toothpick in my mouth. I never experienced something like this before.I contacted the Lake County Health Department Environmental Health services and they did an inspection on 03/07/24. This is the voicemail they left me: “we did a full routine inspection, we didn't find anything out of the ordinary as far as like contaminated food but we did find that sometimes when customers are walking up to the facility allows them to a sample of product I think it was the bourbon chicken and they use toothpicks for those. I know from the complaint that that was like a piece of wood may have been in the food…”In conclusion, they could not do anything about this issue. If the employees use toothpicks to provide samples to the customers, wouldn’t they notice that the toothpick they used broke off while picking the meat and so they should remove that meat or cook a new batch of meat if they couldn’t find the other piece of the toothpick? Human error corrected. My concern is, it wasn’t corrected.The Lake County Health Department don’t realize the severity of the situation. They didn’t even ask for pictures! If I swallowed that toothpick, it could have punctured my organs, caused internal bleeding. It could have been fatal. I always ask myself, what if my order was for a child?I don’t want my restaurant to be shut down, but I don’t want anyone else to experience something like that.
Atmosphere: 3
Food: 3
Service: 3
Jennifer Gomez
Profiling an bad
Atmosphere: 1
Food: 1
Service: 1
Carlos Perez
Delicious
Atmosphere: 5
Food: 5
Service: 5
Nino Harrell
This is misleading advertising! I came here expecting a "CAJUN" restaurant, but all they offer are Chinese dishes. Where are the jambalaya and gumbo that were promised?
Atmosphere: 1
Food: 1
Service: 1
jessica kruszka
Dull n
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken
Anthony Page
It was alright you get your money's worth for food but the actual food is just
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bourbon Chicken, Noodles, Orange Chicken, Spring Roll
Damian Ruano
Miss Kelly always hooks it’s up?? Fat
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bourbon Chicken, Rice and Beans
Tristan Mitchell
Food was tasty and quick
Atmosphere: 4
Food: 4
Service: 4
Geek Mega
This place is rated 3.7, but I think it is a 4.3. The price makes it a 3 star, however... The food tastes great. Vegetables are perfectly seasoned. It is too expensive for foodcourt food, however. Gotta lower them prices just a tad for it to be in the ranks to be considered as food court foodDietary restrictions: You can do 100% keto here!
If I could give this place zero stars I would. Extremely poor customer service and Jo the owner is very, very rude. Save your money and go to a place with good food and good customer service.My name is Karla and my husband and I are on vacation we drove over 2 hours to get here. We decided to go to the mall and get some shopping done and thought while we're there we would grab a quick bite to eat. We both decided between Kelly's Cajun Grill and Charley's Philly Steaks, my husband told me to choose and I chose Kelly's which was a super extremely bad judgement call on my part. We just wanted something small to hold us over before dinner, so we decided to share a meal. We got fried rice, roasted potatoes and spicy chicken with jalapenos and onions plus a coke with the meal. I paid cash, she didn't give me a receipt. We sat down to eat and got almost done with the food when I noticed a hair in the food so I promptly went back to the lady at the counter who told me her name was "Jo" and told her about the situation to which she said that she could give me more food which I refused because I had already lost my appetite by that point she also offered any drink that I'd like which I also refused to which point she said she could did not give refunds. I asked for my receipt and she flat out told me she couldn't give it to me which is illegal to do. At that point I asked another restaurant what I could do about the situation and they told me to alert maintenance and they could call security for me so I did. When security came I told them everything that happened and they went to talk to her and again she flat out refused to produce a receipt or refund my money. At that point I decided to speak to mall management but once we got to the office it was closed. We got there at 4:50pm they close at 5pmI called mall management today and told them the whole situation and they told me to write an email, hopefully they get back to me.
Atmosphere: 1
Food: 1
Service: 1
Nancy Brandes
We really like their orange chicken and burbon chicken. Great portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken
Jazmine A
Food tasted good , charged $1.95 extra for the vegetables. Customer service can be better with a welcoming attitude.Located in Gurnee Mills mall food court.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken
Kevin S.
i was given food with hair. she took my food, then threw it out and started saying "do you think i. stupid?, are you stupid?" theres countless complaints on how combativiee and difficult this woman is even security knows she a problem. why is she still there? she refused to give me a receipt, refused to give me a name, and claimed theres no corporate so i can just leave. i was unable to eat on my lunch snd lost 17$. no refund no receipt she just walked away saying it wasnt there when she gave me it. a line of 10cpeople and she inspects eberyones food? i was refused a receipt. all i could do was take a picture of her. i want my money back, she swiped the food out of my hand, threw it in the garbage and refused to speak to me after saying "do you think in stupid? are you stupid" i didnt even eat one bite. theres countless complaints. dooo nooot gooo
Been eating here throughout my whole life, i remember eating this food as a kid occasionally now I'm almost 20. My favorite food places always close down they're usually Chinese food small businesses run by a family or cajun grill places in malls. My mom used to talk in mandarin to the lady for hours at another cajun grill place in hawthorn mall when i was a kid but they closed years ago now and it was my favorite food in the whole world. This place hits the spot of missing that kinda food and of those nostalgic memories. The woman and the man are so welcoming and warming to me, they're polite, fast and somehow always know what you mean wether you point or say "and uhhhhh the red chicken?" Or whatever. And they give SO MUCH FOOD AND I LOVE IT. And leftovers don't suck unlike Panda Express, McDonalds, etc literally heat up ur leftover noodles or rice in the microwave for 1:30 or 2 min with a little water like a teaspoon drizzled around, put a tiny bit of oil in a pan and on medium/low heat throw the meat in until it gets a little charred on the sauce or skin and its like fresh again and the breading stays crispy. Literally 2 amazing meals for $14 if you get double meat. Dont forget to tip because THESE PEOPLE ARE AMAZING <333333333!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Chicken
HALF OF A TOOTHPICK WAS FOUND IN THEIR MEAT. PLEASE READ.Kelly’s Cajun Grill has been one of my favorite restaurants since I first discovered it. However, this will be the last time I eat from there. I ordered Take-Out about two weeks ago and was eating the leftovers a few days later when I felt something unusual in my mouth while I was chewing the food. I thought, could it be a bone? But, Cajun Grill meat doesn’t have any bones in them. To my horror, it was HALF of a toothpick in my mouth. I never experienced something like this before.I contacted the Lake County Health Department Environmental Health services and they did an inspection on 03/07/24. This is the voicemail they left me: “we did a full routine inspection, we didn't find anything out of the ordinary as far as like contaminated food but we did find that sometimes when customers are walking up to the facility allows them to a sample of product I think it was the bourbon chicken and they use toothpicks for those. I know from the complaint that that was like a piece of wood may have been in the food…”In conclusion, they could not do anything about this issue. If the employees use toothpicks to provide samples to the customers, wouldn’t they notice that the toothpick they used broke off while picking the meat and so they should remove that meat or cook a new batch of meat if they couldn’t find the other piece of the toothpick? Human error corrected. My concern is, it wasn’t corrected.The Lake County Health Department don’t realize the severity of the situation. They didn’t even ask for pictures! If I swallowed that toothpick, it could have punctured my organs, caused internal bleeding. It could have been fatal. I always ask myself, what if my order was for a child?I don’t want my restaurant to be shut down, but I don’t want anyone else to experience something like that.
Atmosphere: 3
Food: 3
Service: 3
Profiling an bad
Atmosphere: 1
Food: 1
Service: 1
Delicious
Atmosphere: 5
Food: 5
Service: 5
This is misleading advertising! I came here expecting a "CAJUN" restaurant, but all they offer are Chinese dishes. Where are the jambalaya and gumbo that were promised?
Atmosphere: 1
Food: 1
Service: 1
Dull n
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken
It was alright you get your money's worth for food but the actual food is just
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bourbon Chicken, Noodles, Orange Chicken, Spring Roll
Miss Kelly always hooks it’s up?? Fat
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bourbon Chicken, Rice and Beans
Food was tasty and quick
Atmosphere: 4
Food: 4
Service: 4
This place is rated 3.7, but I think it is a 4.3. The price makes it a 3 star, however... The food tastes great. Vegetables are perfectly seasoned. It is too expensive for foodcourt food, however. Gotta lower them prices just a tad for it to be in the ranks to be considered as food court foodDietary restrictions: You can do 100% keto here!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken, Blackened Fish, Mixed Vegetables
Restaurantji Recommends
Great food. Friendly staff. Generous portions. Great price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken, Noodles, Orange Chicken, Spicy Chicken
If I could give this place zero stars I would. Extremely poor customer service and Jo the owner is very, very rude. Save your money and go to a place with good food and good customer service.My name is Karla and my husband and I are on vacation we drove over 2 hours to get here. We decided to go to the mall and get some shopping done and thought while we're there we would grab a quick bite to eat. We both decided between Kelly's Cajun Grill and Charley's Philly Steaks, my husband told me to choose and I chose Kelly's which was a super extremely bad judgement call on my part. We just wanted something small to hold us over before dinner, so we decided to share a meal. We got fried rice, roasted potatoes and spicy chicken with jalapenos and onions plus a coke with the meal. I paid cash, she didn't give me a receipt. We sat down to eat and got almost done with the food when I noticed a hair in the food so I promptly went back to the lady at the counter who told me her name was "Jo" and told her about the situation to which she said that she could give me more food which I refused because I had already lost my appetite by that point she also offered any drink that I'd like which I also refused to which point she said she could did not give refunds. I asked for my receipt and she flat out told me she couldn't give it to me which is illegal to do. At that point I asked another restaurant what I could do about the situation and they told me to alert maintenance and they could call security for me so I did. When security came I told them everything that happened and they went to talk to her and again she flat out refused to produce a receipt or refund my money. At that point I decided to speak to mall management but once we got to the office it was closed. We got there at 4:50pm they close at 5pmI called mall management today and told them the whole situation and they told me to write an email, hopefully they get back to me.
Atmosphere: 1
Food: 1
Service: 1
We really like their orange chicken and burbon chicken. Great portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken
Food tasted good , charged $1.95 extra for the vegetables. Customer service can be better with a welcoming attitude.Located in Gurnee Mills mall food court.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken
i was given food with hair. she took my food, then threw it out and started saying "do you think i. stupid?, are you stupid?" theres countless complaints on how combativiee and difficult this woman is even security knows she a problem. why is she still there? she refused to give me a receipt, refused to give me a name, and claimed theres no corporate so i can just leave. i was unable to eat on my lunch snd lost 17$. no refund no receipt she just walked away saying it wasnt there when she gave me it. a line of 10cpeople and she inspects eberyones food? i was refused a receipt. all i could do was take a picture of her. i want my money back, she swiped the food out of my hand, threw it in the garbage and refused to speak to me after saying "do you think in stupid? are you stupid" i didnt even eat one bite. theres countless complaints. dooo nooot gooo