"Service fee" was listed on menu, check out our recipes for two dinners.
Atmosphere: 2
Food: 2
Service: 2
Ciara Schaffer
Welp…. Not going back there. When we walked in they asked us if we want to sit at hibachi table or regular table. Then the waitress came up and very loudly said you don’t want to sit at hibachi table we were like no. She kept insisting on sitting there. We were still like no we want a table. When I tired to order milk for my toddler she gave me a story about not having milk anymore because no one orders it until they throw it away. Then she kept coming back every minute to ask if we’re ready to order so she took my husbands order even though I wasn’t ready. Then she came back and rushed me on my sushi order. When my husbands got to the table first she said you have to wait. Yours not ready yet. When she came back with mine. We had wiped off the table with a baby wipe so my daughter could eat from the table. She said oh my god that’s not sanitary we said we wiped it off. Then she said I have a big foot ball plate I give to baby’s. I got my tea and it tasted like lake water. When we got our check there was a surprise service fee that was $17 when I asked her about it she said it was for the staff and that we didn’t have to tip.the waitress also mentioned the mess on the floor from my 15 month old. So here’s the problem 1 if I chose to sit at a table then let me sit at the table 2 don’t place our tables order with out everyone’s order my husband got his food 10 mins before me 3 if you offer something to customers how about to tell the customers about that thing before it’s to late 4 don’t try to be sneaky and charge us 20% service fee and say oh it’s in fine print on the menu. That entire experience was worth $2 and we paid $105 for two sushi rolls 1 water 1 coke 1 hot tea and 1 Hibachi meal. We were the only ones in there I felt like they were trying to milk all the money from us they could. So avoid.
Atmosphere: 1
Food: 1
Service: 1
Jon Principe
Food was really good! Super friendly and great service!
Atmosphere: 3
Food: 5
Service: 5
Beverly Hessler
Had my birthday dinner here with some friends and family. Staff is great, food is delicious, priced accordingly. Cannot beat the entertainment!
Atmosphere: 5
Food: 5
Service: 5
Brittany Stout
The food is absolutely delicious! The owners and staff are extremely friendly and welcoming. We have been coming here for over ten years. They remember who we are, be even after we were gone for awhile living in another state. The restaurant is clean. I love their jokes they put together for dinner. The fried rice is our favorite! I highly recommend eating here!
Atmosphere: 5
Food: 5
Service: 5
Karrie McCarthy
We went Saturday night around 5:30. The place was empty except for one family. We were greeted at door and sat at a sticky table. We ordered food and it was okay the waitress never checked on us or brought our food. Eventually the sushi chef brought it while waitress and family swearing loudly at center of restaurant eating. The entire experience was just yucky. The chef wrote in his tip. What??? Trust your instincts if you go there and leave. It was an experience to remember. Eww.
Atmosphere: 1
Food: 2
Service: 1
Dana O'Donnell
DON’T DO IT! Wish I’d have read reviews first. No water available unless you want to purchase it. 20% service charge that there is zero warning of anywhere in the restaurant (I’d have walked out). When I asked about it I got a sob story of how that’s how they pay their employees and they can’t keep staff. Not sure why that’s the customers problem. Sounds like the cost of doing business. If you can’t afford to pay your staff appropriately then don’t have a restaurant. I hope my 20% service fee was worth losing a customer forever. I feel totally taken advantage of.
Atmosphere: 1
Food: 4
Service: 1
C W
This is my favorite hole in the wall restaurant in Gurnee. Best fried rice ever! I usually get the vegtable hibachi and fried rice but the fillet mignon and shrimp is delicious too. They make their own salad dressing and sauces so everything is guaranteed freshness. The hibachi was an experience! They are brilliant with their skills and you can taste it in their flavors. We had a great time and stop there Everytime we are in the area. I recommend this for big parties or just a date night or friend night.Vegetarian options: Just ask for vegetarian hibachi. The vegetable hibachi is fantastic. The fried rice has eggs in it.im sure you can ask for no eggsParking: Open lot with plenty of parkingKid-friendliness: The kids will love the hibachi show and they have a kids menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Shrimp
Dana O.
DON'T DO IT! Wish I'd have read reviews first. No water available unless you want to purchase it. 20% service charge that there is zero warning of anywhere in the restaurant (I'd have walked out). When I asked about it I got a sob story of how that's how they pay their employees and they can't keep staff. Not sure why that's the customers problem. Sounds like the cost of doing business. If you can't afford to pay your staff appropriately then don't have a restaurant. I hope my 20% service fee was worth losing a customer forever. I feel totally taken advantage of.
lisa lee
Not a fan of Hibachi..Yes I tried Bennihana to Ron of Japan..but this place is surprisingly aaawesome. Had a relative visting and staying in Gurnee (yikes so far), great steak, , scallops but best of all freshiest toro!Parking: Plentiful
Absolutely delicious food and service. I've been here a couple of times and will continue to visit. You can tell that the food is fresh and that they care about their customers. My kid loves it here also!Parking: There is an abundance of parking in front of the restaurant.Kid-friendliness: Kids love the show and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Shrimp
Rachel Wetmore
There is nothing like having your food cooked in front of you on a grill. The chef was amazing, and the food was very delectable. Lobster yummy!! I would come back again.
Atmosphere: 5
Food: 5
Service: 5
Jessica Ribaudo
We were in town for Great Wolf Lodge and decided to venture outside the resort for a birthday dinner for my son. The chef was very sensitive to my son being scared of the fire and still delivered an amazing meal with theatrics. Pricey, but worth it!
Atmosphere: 5
Food: 5
Service: 5
Joe L.
Rip Off. your bill will be WAY higher than expected. They up-charge for every basic thing and don't even mention it. The portions are really small considering the price you end up paying. They tack on a 20% tip and then tell you to add extra specifically for the chef. They will nickel and dime you until the price is completely unreasonable. My guess is that they don't have any repeat business. Too bad, because the food was actually decent.
Vivian H.
This restaurant is amazing! My mom and I have been going here for years, absolutely delicious. By far my favorite place to get some yummy hibachi. 10/10
"Service fee" was listed on menu, check out our recipes for two dinners.
Atmosphere: 2
Food: 2
Service: 2
Welp…. Not going back there. When we walked in they asked us if we want to sit at hibachi table or regular table. Then the waitress came up and very loudly said you don’t want to sit at hibachi table we were like no. She kept insisting on sitting there. We were still like no we want a table. When I tired to order milk for my toddler she gave me a story about not having milk anymore because no one orders it until they throw it away. Then she kept coming back every minute to ask if we’re ready to order so she took my husbands order even though I wasn’t ready. Then she came back and rushed me on my sushi order. When my husbands got to the table first she said you have to wait. Yours not ready yet. When she came back with mine. We had wiped off the table with a baby wipe so my daughter could eat from the table. She said oh my god that’s not sanitary we said we wiped it off. Then she said I have a big foot ball plate I give to baby’s. I got my tea and it tasted like lake water. When we got our check there was a surprise service fee that was $17 when I asked her about it she said it was for the staff and that we didn’t have to tip.the waitress also mentioned the mess on the floor from my 15 month old. So here’s the problem 1 if I chose to sit at a table then let me sit at the table 2 don’t place our tables order with out everyone’s order my husband got his food 10 mins before me 3 if you offer something to customers how about to tell the customers about that thing before it’s to late 4 don’t try to be sneaky and charge us 20% service fee and say oh it’s in fine print on the menu. That entire experience was worth $2 and we paid $105 for two sushi rolls 1 water 1 coke 1 hot tea and 1 Hibachi meal. We were the only ones in there I felt like they were trying to milk all the money from us they could. So avoid.
Atmosphere: 1
Food: 1
Service: 1
Food was really good! Super friendly and great service!
Atmosphere: 3
Food: 5
Service: 5
Had my birthday dinner here with some friends and family. Staff is great, food is delicious, priced accordingly. Cannot beat the entertainment!
Atmosphere: 5
Food: 5
Service: 5
The food is absolutely delicious! The owners and staff are extremely friendly and welcoming. We have been coming here for over ten years. They remember who we are, be even after we were gone for awhile living in another state. The restaurant is clean. I love their jokes they put together for dinner. The fried rice is our favorite! I highly recommend eating here!
Atmosphere: 5
Food: 5
Service: 5
We went Saturday night around 5:30. The place was empty except for one family. We were greeted at door and sat at a sticky table. We ordered food and it was okay the waitress never checked on us or brought our food. Eventually the sushi chef brought it while waitress and family swearing loudly at center of restaurant eating. The entire experience was just yucky. The chef wrote in his tip. What??? Trust your instincts if you go there and leave. It was an experience to remember. Eww.
Atmosphere: 1
Food: 2
Service: 1
DON’T DO IT! Wish I’d have read reviews first. No water available unless you want to purchase it. 20% service charge that there is zero warning of anywhere in the restaurant (I’d have walked out). When I asked about it I got a sob story of how that’s how they pay their employees and they can’t keep staff. Not sure why that’s the customers problem. Sounds like the cost of doing business. If you can’t afford to pay your staff appropriately then don’t have a restaurant. I hope my 20% service fee was worth losing a customer forever. I feel totally taken advantage of.
Atmosphere: 1
Food: 4
Service: 1
This is my favorite hole in the wall restaurant in Gurnee. Best fried rice ever! I usually get the vegtable hibachi and fried rice but the fillet mignon and shrimp is delicious too. They make their own salad dressing and sauces so everything is guaranteed freshness. The hibachi was an experience! They are brilliant with their skills and you can taste it in their flavors. We had a great time and stop there Everytime we are in the area. I recommend this for big parties or just a date night or friend night.Vegetarian options: Just ask for vegetarian hibachi. The vegetable hibachi is fantastic. The fried rice has eggs in it.im sure you can ask for no eggsParking: Open lot with plenty of parkingKid-friendliness: The kids will love the hibachi show and they have a kids menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Shrimp
DON'T DO IT! Wish I'd have read reviews first. No water available unless you want to purchase it. 20% service charge that there is zero warning of anywhere in the restaurant (I'd have walked out). When I asked about it I got a sob story of how that's how they pay their employees and they can't keep staff. Not sure why that's the customers problem. Sounds like the cost of doing business. If you can't afford to pay your staff appropriately then don't have a restaurant. I hope my 20% service fee was worth losing a customer forever. I feel totally taken advantage of.
Not a fan of Hibachi..Yes I tried Bennihana to Ron of Japan..but this place is surprisingly aaawesome. Had a relative visting and staying in Gurnee (yikes so far), great steak, , scallops but best of all freshiest toro!Parking: Plentiful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Shrimp, Clear Soup
Restaurantji Recommends
Absolutely delicious food and service. I've been here a couple of times and will continue to visit. You can tell that the food is fresh and that they care about their customers. My kid loves it here also!Parking: There is an abundance of parking in front of the restaurant.Kid-friendliness: Kids love the show and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Shrimp
There is nothing like having your food cooked in front of you on a grill. The chef was amazing, and the food was very delectable. Lobster yummy!! I would come back again.
Atmosphere: 5
Food: 5
Service: 5
We were in town for Great Wolf Lodge and decided to venture outside the resort for a birthday dinner for my son. The chef was very sensitive to my son being scared of the fire and still delivered an amazing meal with theatrics. Pricey, but worth it!
Atmosphere: 5
Food: 5
Service: 5
Rip Off. your bill will be WAY higher than expected. They up-charge for every basic thing and don't even mention it. The portions are really small considering the price you end up paying. They tack on a 20% tip and then tell you to add extra specifically for the chef. They will nickel and dime you until the price is completely unreasonable. My guess is that they don't have any repeat business. Too bad, because the food was actually decent.
This restaurant is amazing! My mom and I have been going here for years, absolutely delicious. By far my favorite place to get some yummy hibachi. 10/10