Sbarro

6170 W Grand Ave #721, Gurnee
(847) 855-9803

Recent Reviews

Diamond H.

It was a complete shit show on a Tuesday afternoon, they need more production on getting the pizzas rolling or simply say they don't have it. It can be a hit or miss but mostly misses.

Moath Alshibi

The worst Customer serviceAnd the guy who makes the pizza use no glovesHe be Touching everything with his hands.

Atmosphere: 1

Food: 1

Service: 1

Dani Nitti

Got 3 Stromboli and Caesar salad. The Stromboli were alright, Frozen pizza quality and the Caesar salad was wilted with stale Croutons. Would never order from here again.

Atmosphere: 3

Food: 2

Service: 3

Danielle Nitti

Got 3 Stromboli and Caesar salad. The Stromboli were alright, Frozen pizza quality and the Caesar salad was wilted with stale Croutons. Would never order from here again.

Atmosphere: 3

Food: 2

Service: 3

Hector The Flexer

Horrible service the young Hispanic man was rude, and the chef was yelling at me. need to fire their staff immediately.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: NY Pepperoni Slice

The Punisher

Great place to grab a quick slice of pizza and / or a Stromboli. The salads are fresh and good. The Italian sausage and vegetables are delicious. There is plenty of seating in the food court.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Individual Pepperoni Stromboli, Supremo

Katlyn bascomb

I LOVE the food here, but specifically the female worker with long black hair - is so DISRESPECTFUL. She has no respect towards customers, did not know how to ring in our order and yelled at us asking what food we had over and over again. I love this place and the owner is a great guy. Please consider this woman's actions towards people.

Cin

The Spanish employee is rude. She was hiding in the kitchen while the clients are lining up. She refuses to speak Spanish to a customer even though she was speaking Spanish to another one. She didn’t want to warm up a cake that was frozen and couldn’t even be eating with a knife and a fork and said it wasn’t her fault.

Carolina Moctezuma

Food here is decent, pretty good for it being sbarro.On the other hand though it has really bad customer service. Workers look like they are always in a bad mood. They tend to be ignorant and dont treat the customers kindly. I also witness an employee and a costumer arguing pretty aggressively.Only come here because of the convinience of the food. Would not come back because of the poor customer service.

Angie

4 stars only because the strawberry lemonade taste like water with sugar in it.... Other than that the pizza was hot... Delicious... The people were nice and friendly.. greeted... Thanked us.... Didnt think it was going to be good . But it ended up being some alright pizza... The sauce was watered down with no real flavor... But overall a great experience... Edible food... Not a bad spot .. would recommend this place... Might go back but not sure

syed hussain

Hardly any cheese on pizza...and base was super thin.Looked like a frozen pizza.

Angela

4 stars only because the strawberry lemonade taste like water with sugar in it.... Other than that the pizza was hot... Delicious... The people were nice and friendly.. greeted... Thanked us.... Didnt think it was going to be good . But it ended up being some alright pizza... The sauce was watered down with no real flavor... But overall a great experience... Edible food... Not a bad spot .. would recommend this place... Might go back but not sure

Laura Kayler (Laura Elizabeth)

Really good pizza many choices with decent sides they have salad options for a side.

Austin McGuff

Overpriced for what it is, lack of transparency regarding menu items, employees seem to interact in a hostile manner towards each other.

Nicki Urbanio

Huge slice of za pretty good crispy and worth every penny. Customer service was excellent.

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