Toshi Sushi & Grill

1475 N Dilleys Rd #11-15, Gurnee
(847) 249-8899

Recent Reviews

Jenna Velasquez

The food was gross and disgusting. When telling the lady there was a hair in my husband's food, she picked it out and laughed. I got sick from the food I was eating. I told her the food is making me sick, I ended up throwing up. They still charged us almost 100.00 for the 2 of us for all you can eat and 2 sodas.Don't go there.

Atmosphere: 2

Food: 1

Service: 1

Katerina & Maksim Kauffman

I’ll put it out there - I do not write reviews often, but this place deserves it. My husband and I came in Saturday evening and the place was empty, that tells you something. I’ve eaten at a lot of all you can eat sushi places and they’re usually all decent. This place in comparison is a joke. Nigiri is a ton of badly shaped rice with a tiny piece of fish on top, which doesn’t even cover the rice. It doesn’t even resemble nigiri. The rolls have so much rice that you can’t even taste the fish. “Tempura crumble” in their minds is actually deep fried in tempura batter! Not the same thing!!!! The appetizer “crab salad” is nothing more than a house salad with an imitation crab stick on top… What a joke… I don’t feel comfortable voicing my opinion with the servers but this time I actually did. I said that the amount of rice was too much, and was told… wait for it… that if we wanted less rice, we should have ordered from a regular menu!! What?!?! So they basically go with this ridiculous amount of rice on purpose… so you don’t order too many items… Seriously?! I’ve never been to an all you can eat sushi place that does that!!! Maybe the rolls on the menu aren’t as fancy as on the regular menu but the sushi itself looks and tastes the same! Paying $27 pp for this garbage is beyond ridiculous! Thanks but no thanks.

Atmosphere: 1

Food: 1

Service: 1

Afia A

I used to come here a lot in high school, and maybe it's nostalgia but I remember the quality of their sushi at least being palatable.I came in today because I had a craving for some salmon nigiri and I didn't feel like making a 30 minute drive to get my fix. I ended up leaving after my first round of the AYCE because the sushi was inedible. The rice smelled off and they loaded it in each piece of the sushi. Of course I was aware of them skimping on the fish portions and it isn't something that usually deters me from scarfing down 3-4 rounds of the AYCE, but today the salmon didn't even cover the top of the entire roll. I could continue going about the abysmal quality of the food that was prepared, but I think you get the point.If you want to waste money on slightly better grocery store sushi, please go ahead. But there are far better options at the same price point just a 30 minute drive away... Don't make the same mistake I did!

Atmosphere: 2

Food: 1

Service: 3

Jesus Valle

The family and I finally decided to try this place for the AYCE Sushi. We stopped by for lunch @$19.99 per person and $8 for a 4year old it's a great deal. However the menu is very small and doesn't offer many options in terms of specialty rolls like many others that offer AYCE Sushi. Maybe because it was the lunch menu but still, extremely limited in terms of what you can get. Glad we gave it a try and wished for a better experience. Oh well.

Atmosphere: 3

Food: 3

Service: 3

Dan M.

The food is okay. The atmosphere is drab. We like to travel and have had better sushi for the price. Please note: They have a ridiculous policy that they take very seriously. They require that you finish ALL of your rice from the "all you can eat" sushi you order. We ordered 5 meals, 3 of which were "all you can eat" sushi. When I finished, I had a spoon sized clump of rice remaining on my plate. The owner / chef promptly came over and pointed this out. He made a real awkward issue over it. This seemed pretty funny since 2 of my kids had rice bowls and only ate half...Huh?!? We are not interested in paying for food and getting a lecture, lol! We will not be back. Embarrassing!

Christina W.

Food was delicious, service quick and courteous!! We will definitely go again next time we are in town.

Gram Coomes

Inexpensive but very

Atmosphere: 4

Food: 3

Service: 2

Walter Foster

It was okay.

Mari Gutierrez

If I could leave zero stars I would. Worst place for sushi! Doesn’t taste good or fresh. No flavor whatever! As soon as we walked in the hostess was so rude!!! She was rushing us and asking us if we were ordering from the menu or doing the all you can eat menu. I asked what kind of beer they have and she said: it’s on the menu check your phone!!! Like rude! Why couldn’t she just tell me?Then after like 30-40min I had to rush to bathroom and the rest of the night I had a pain in my stomach and kept burping the sushi. Please don’t go there! It’s not worth it at all.

Kazandra V

Somebody needs to tell the girl server she has the WORST attitude and she should not be working in customer service. I was a loyal customer for over 3 years until she treated me horrible because i told her the mountain dew drink was all syrup and no gas. I always let her attitude slide until that time. The food is good but she’s the only server for years now and makes you feel uncomfortable and not welcomed i don’t care if she’s part owner she needs to GO. Will not be giving them my money anymore until they get a new server. I hope she reads this too.

Atmosphere: 2

Food: 3

Service: 1

c boucK

Sashimi was low-grade and frozen. Staff was just as cold. Restroom was too dirty to poop in!

Atmosphere: 2

Food: 2

Service: 2

Richelle Morey

They have an all you can eat! ??They make the food fresh so just be patient, the food takes a bit but is delicious!

Atmosphere: 5

Food: 5

Service: 5

Cynthia D.

Carried out lunch today. 6 pieces of Salmon sushi and a California roll. Food tasted off. When you walk in, you see a mop and bucket, cleaning supplies, and part of the kitchen with a microwave. $27 I won't go back.

Ben

First time there and no plans of ever going back.We were one of 4 tables with customer.The waitress was rude. Felt as though we had insulted her just by being there.We ordered 4 sushi rolls and no sauce dishes were provided or offered at any point. (Seems like a small thing but I have been eating sushi for most of my life and this is the first time I had ever seen this.)Water glasses went with out refills.She never checked with us to make sure our order was correct or if the quality of the food was okay.We sat there for almost 10 minutes after the last dish was cleared waiting for her to come back with the check. I ended up having to wave her over and asking for the check. He reaction was to wave a finger at me and walk away. Where she then proceeded to take another 5 minutes walking around before finally walking to the station to print up our check. She then walks up and holds the book open waving it at us waiting for us to put our card into without getting to look at it.Even though my wife was the one who had paid she dropped the book in front of me. Not set down…. Dropped.As we are getting up to leave she pushes he way past my wife to snatch up the book as my kids are trying to get out of the booth.Every restaurant I have been to or worked at, SOP was to wait for the client to leave, while thank them for coming, as they leave and then after they have gone pick up the check.Not once did this lady give us a warm word of greeting or goodbye. She was just plain rude….Ordered the “Sweetheart Roll” and this is the first time I have ever been served fishy smelling tuna at a sushi restaurant.Everything else food wise was not quite up to par with other restaurants in the area.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Fried Ice Cream, Roll, Soup, Miso Soup, Chicken Teriyaki

Carlos Valentin

The service was horrible. Had to wait almost an hour before my food was brought to me. They served people who arrived after me and completely ignored me when I needed a refill and were so rude about helping my table out.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: All You Can Eat Sushi

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