Food was average at best, service was below average. Waiter seemed like he didn't want to be there and didn't check in once. I ordered a shot of tequila and they gave me about half a shot
Atmosphere: 2
Food: 3
Service: 2
Jose Coronado
Great service, clean, and yummy food! Would eat here again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Molcajete
Steve Sturgeon
First, I believe this is a decent restaurant that serves food I like. Tonight though, was I to break my habit of using silverware? A total of four servers were at our table from seating to the entree being in front of me. Really? I have to ask for utensils? Yep. Of course I just sat there, the waiters return trip to ask how everything was, my gf asked for silverware. After his trip to the back and dropping two bagged fork & knives on the table we each took a bite off the top, of cold food. I tried another piece because I thought, no way is it that cold. The look on the gf and I knew hers was cold too. I didn't want to eat what was supposed to be hot cold, so we asked for hot entrees. Our server acted as though he didn't understand what we were asking for. Another waiter translated, uh, perhaps. Mine came out the 2nd time with more stuff on it than it was originally served.?? It was better. Hers was good too however, barely above warm, and we managed.I am very familiar with the up charge for using a card for payment. It's ok, I understand, I do, we all still have options! At the register, I asked if the 3.0% service charge itemized in my before tax total was for using a card. The response was, yes. I said, "I will pay with cash." He gladly gets busy on the register and by removing the $1.38 before the tax service charge lowered my total bill $0.94. I spill more than that occasionally and I wouldn't hold up the nice folks behind me over it, but sitting at home now I just couldn't leave it be and sought a place to leave a review for a restaurant I eat at several times a month without complaint. I haven't paid a service charge I didn't expect since I paid for a wedding 32 years ago. Hey, ignore the lack of silverware, cold food that should be hot and four bits we had a delightful evening. I didn't get this far in life being stupid, I would appreciate more respect for my business and money. We still have options.
Atmosphere: 3
Food: 3
Service: 3
Steven Washington
By far the worst restaurant in Jacksonville. I just left there after picking up my order of 6 tacos (3 chicken and 3 steak Mexican style). I ordered and payed online. The menu online said that each order of tacos would be $10.25 and after service fees and taxes, my order would come to $25.56, which is already highway robbery for tacos. Upon arrival, I was met by a lovely woman with a horrible attitude and the worst customer service skills known to man named Carmen. Carmen rudely informed me that I would not be allowed to pay $10.25 for each order of tacos, but that I would have to pay $3.25 for each taco, individually. I let her know that my order was already payed for and that I indeed would not be paying for each taco individually. I then inquired as to the reason for the change in price. She immediately stormed off mumbling about asking someone for more information. After standing there for about 10 minutes being stared and sneered at by the servers who thought this whole ordeal was just hilarious, Carmen stormed back up with my food in hand and crow feathers stuck to her mouth and chin. She threw the bag in my hand and stormed off, I presume to go wash the taste of crow out of here mouth, without saying a word. I calmly took my food to my car and checked it before I called the restaurant to get Carmen's name for this review. As you can already guess she was rude and argumentative on the phone as well. Horrible customer service especially if you're Black. Food lacks seasoning and is over expensive. If you want authentic Mexican cuisine at decent prices try El Patron. This place caters to a certain demographic that doesn't like too much spice. IYKYK
Atmosphere: 1
Food: 1
Service: 1
Kathryn
Very kind staff, I've been here a good couple of times. I almost always enjoy and remember my experience with good memories.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Burrito Grande, Chips Y Salsa, Carne Asada
Erick Flores.
Usually
Atmosphere: 3
Food: 3
Service: 3
Wade Stewart
I'm giving up on Grocery stores an cooking because of this place! ***** +++! The Best Carnitas Known to Mankind!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Style, Cilantro
RAM SESHU Mannam
One word Review:- Frustratingly Slow Service Overshadows Tasty Treats at Little Mexico!Taste - 3/5.Quantity - 5/5.Quality - 4/5.Value for Money: - 3/5.Service - 3/5.Hygiene - 5/5.Cleanliness - 5/5.Ambiance- 5/5.Overall- 3/5.—> This was my second visit to Little Mexico, seeking out their famous tacos. This time, I tried both dine-in and takeout options, hoping for a delicious and convenient experience. Unfortunately, slow service and unexpected issues took center stage, overshadowing the restaurant's positive aspects.—> Spacious Comfort, Slow Delivery:Upon arrival, I was impressed by the spacious and clean dining area. However, the initial excitement dwindled as the wait for service unfolded. With only two servers managing a busy lunch crowd, both the dine-in and takeout experiences suffered long wait times. My dine-in order took an unusually long time to arrive, and my takeout order was inexplicably forgotten for 20 minutes, leading to frustration and hunger pangs.—> Tasty Bites, But Not Worth the Wait:When the food finally arrived, the tacos did live up to their reputation. They were flavorful and satisfying, showcasing fresh ingredients and well-seasoned chicken meat. The fruit punch was also refreshing and enjoyable. However, the Pollo Con Aproz was overpowered by cheese, rendering it less enjoyable. Ultimately, the delicious food couldn't compensate for the lengthy wait times and service mishaps.—> Cleanliness & Ambiance: A Saving Grace:-On a positive note, the restaurant deserves praise for its cleanliness and pleasant ambiance. Both the dine-in and takeout areas were impeccably clean, creating a comfortable and inviting atmosphere. This aspect did contribute to the overall experience, even if it couldn't fully redeem the service issues.—> Costs are little expensive. However, the extra charges added to my takeout bill without explanation only added to the disappointment. They charged 2$ extra for my To-Go service. When I asked, I literally frustrated for the billing person smiling.Overall: Potential Unfulfilled—> Unfortunately, my experience at Little Mexico was a case of unfulfilled potential. While the food had its moments of deliciousness, and the ambiance was inviting, the slow and unreliable service, coupled with unexplained charges, significantly impacted my enjoyment.Thank you so much???
Absolutely love going here for lunch with my family when we come up! We don't live in the area anymore, but we do visit a few times a year!
Atmosphere: 5
Food: 5
Service: 5
jason roberts
Hard to beat their food! Love the livers and fried
Atmosphere: 3
Food: 5
Service: 5
Mrs H
I went there w my family today. My niece had an onion in her sweet tea! The tea tasted like onion. Then they came back and said it was from their ice machine and state not an onion. I spent 70 plus dollars there just so they can lie to me, to my face!!!
Atmosphere: 1
lee smith
Everything is excellent!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips Y Salsa
Jason Clark
It's a good thing the food's really good at the Jacksonville location. Because the service is lacking a ton. Wasn't very busy and the wait staff acted like it was a madhouse.
I never get my orders right never
Atmosphere: 1
Food: 1
Service: 1
Food was average at best, service was below average. Waiter seemed like he didn't want to be there and didn't check in once. I ordered a shot of tequila and they gave me about half a shot
Atmosphere: 2
Food: 3
Service: 2
Great service, clean, and yummy food! Would eat here again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Molcajete
First, I believe this is a decent restaurant that serves food I like. Tonight though, was I to break my habit of using silverware? A total of four servers were at our table from seating to the entree being in front of me. Really? I have to ask for utensils? Yep. Of course I just sat there, the waiters return trip to ask how everything was, my gf asked for silverware. After his trip to the back and dropping two bagged fork & knives on the table we each took a bite off the top, of cold food. I tried another piece because I thought, no way is it that cold. The look on the gf and I knew hers was cold too. I didn't want to eat what was supposed to be hot cold, so we asked for hot entrees. Our server acted as though he didn't understand what we were asking for. Another waiter translated, uh, perhaps. Mine came out the 2nd time with more stuff on it than it was originally served.?? It was better. Hers was good too however, barely above warm, and we managed.I am very familiar with the up charge for using a card for payment. It's ok, I understand, I do, we all still have options! At the register, I asked if the 3.0% service charge itemized in my before tax total was for using a card. The response was, yes. I said, "I will pay with cash." He gladly gets busy on the register and by removing the $1.38 before the tax service charge lowered my total bill $0.94. I spill more than that occasionally and I wouldn't hold up the nice folks behind me over it, but sitting at home now I just couldn't leave it be and sought a place to leave a review for a restaurant I eat at several times a month without complaint. I haven't paid a service charge I didn't expect since I paid for a wedding 32 years ago. Hey, ignore the lack of silverware, cold food that should be hot and four bits we had a delightful evening. I didn't get this far in life being stupid, I would appreciate more respect for my business and money. We still have options.
Atmosphere: 3
Food: 3
Service: 3
By far the worst restaurant in Jacksonville. I just left there after picking up my order of 6 tacos (3 chicken and 3 steak Mexican style). I ordered and payed online. The menu online said that each order of tacos would be $10.25 and after service fees and taxes, my order would come to $25.56, which is already highway robbery for tacos. Upon arrival, I was met by a lovely woman with a horrible attitude and the worst customer service skills known to man named Carmen. Carmen rudely informed me that I would not be allowed to pay $10.25 for each order of tacos, but that I would have to pay $3.25 for each taco, individually. I let her know that my order was already payed for and that I indeed would not be paying for each taco individually. I then inquired as to the reason for the change in price. She immediately stormed off mumbling about asking someone for more information. After standing there for about 10 minutes being stared and sneered at by the servers who thought this whole ordeal was just hilarious, Carmen stormed back up with my food in hand and crow feathers stuck to her mouth and chin. She threw the bag in my hand and stormed off, I presume to go wash the taste of crow out of here mouth, without saying a word. I calmly took my food to my car and checked it before I called the restaurant to get Carmen's name for this review. As you can already guess she was rude and argumentative on the phone as well. Horrible customer service especially if you're Black. Food lacks seasoning and is over expensive. If you want authentic Mexican cuisine at decent prices try El Patron. This place caters to a certain demographic that doesn't like too much spice. IYKYK
Atmosphere: 1
Food: 1
Service: 1
Very kind staff, I've been here a good couple of times. I almost always enjoy and remember my experience with good memories.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Burrito Grande, Chips Y Salsa, Carne Asada
Usually
Atmosphere: 3
Food: 3
Service: 3
I'm giving up on Grocery stores an cooking because of this place! ***** +++! The Best Carnitas Known to Mankind!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Style, Cilantro
One word Review:- Frustratingly Slow Service Overshadows Tasty Treats at Little Mexico!Taste - 3/5.Quantity - 5/5.Quality - 4/5.Value for Money: - 3/5.Service - 3/5.Hygiene - 5/5.Cleanliness - 5/5.Ambiance- 5/5.Overall- 3/5.—> This was my second visit to Little Mexico, seeking out their famous tacos. This time, I tried both dine-in and takeout options, hoping for a delicious and convenient experience. Unfortunately, slow service and unexpected issues took center stage, overshadowing the restaurant's positive aspects.—> Spacious Comfort, Slow Delivery:Upon arrival, I was impressed by the spacious and clean dining area. However, the initial excitement dwindled as the wait for service unfolded. With only two servers managing a busy lunch crowd, both the dine-in and takeout experiences suffered long wait times. My dine-in order took an unusually long time to arrive, and my takeout order was inexplicably forgotten for 20 minutes, leading to frustration and hunger pangs.—> Tasty Bites, But Not Worth the Wait:When the food finally arrived, the tacos did live up to their reputation. They were flavorful and satisfying, showcasing fresh ingredients and well-seasoned chicken meat. The fruit punch was also refreshing and enjoyable. However, the Pollo Con Aproz was overpowered by cheese, rendering it less enjoyable. Ultimately, the delicious food couldn't compensate for the lengthy wait times and service mishaps.—> Cleanliness & Ambiance: A Saving Grace:-On a positive note, the restaurant deserves praise for its cleanliness and pleasant ambiance. Both the dine-in and takeout areas were impeccably clean, creating a comfortable and inviting atmosphere. This aspect did contribute to the overall experience, even if it couldn't fully redeem the service issues.—> Costs are little expensive. However, the extra charges added to my takeout bill without explanation only added to the disappointment. They charged 2$ extra for my To-Go service. When I asked, I literally frustrated for the billing person smiling.Overall: Potential Unfulfilled—> Unfortunately, my experience at Little Mexico was a case of unfulfilled potential. While the food had its moments of deliciousness, and the ambiance was inviting, the slow and unreliable service, coupled with unexplained charges, significantly impacted my enjoyment.Thank you so much???
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Burrito Grande, Taco Salad, Appetizer Sampler
The food and the atmosphere definitely redeemed the wait staff.Would go again!
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Burrito Grande, Chips Y Salsa
Restaurantji Recommends
Absolutely love going here for lunch with my family when we come up! We don't live in the area anymore, but we do visit a few times a year!
Atmosphere: 5
Food: 5
Service: 5
Hard to beat their food! Love the livers and fried
Atmosphere: 3
Food: 5
Service: 5
I went there w my family today. My niece had an onion in her sweet tea! The tea tasted like onion. Then they came back and said it was from their ice machine and state not an onion. I spent 70 plus dollars there just so they can lie to me, to my face!!!
Atmosphere: 1
Everything is excellent!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips Y Salsa
It's a good thing the food's really good at the Jacksonville location. Because the service is lacking a ton. Wasn't very busy and the wait staff acted like it was a madhouse.
Atmosphere: 3
Food: 5
Service: 1