This location is always a disappointment. From the mushy, undercooked Cinnabons, to the horrible customer service. Go to Fox Valley.
AutoXstang
Unfortunately I had a really bad experience at the Joliet mall Cinnabon. After watching a movie with family we went to purchase Cinnabons. I walked up and pointed to the type of Cinnabon that I wanted. The young lady snapped at me. I quickly said “we’re done here” and left. Very unfortunate incident.
irina g
The chain bakery restaurant Cinnabon is located in the Center Court of Louis Joliet Mall, so it must be very convenient for customers to have a snack, a dessert, cold and hot drinks at this restaurant, that provides service at the counter. Being a bakery with a full menu, Cinnabon offers various kinds of fresh baked products -- from Classic Frosted Cinnarolls to Baked Treats -- Bonbites, Churro Swirls, Cookie Bonbites, Minibon Rolls, etc. The modern, open floor design , central location, lofted ceilings and distantly placed tables create a casual atmosphere, comfortable for relaxation at Cinnabon, in an overall busy environment. We ordered a Classic Frosted Cinnapack of six Rolls to go -- they were placed in a turquoise colored box, the price of the order was $19.79 (plus tax), which seemed to be fair. The service was attentive, business-casual and friendly. At the end of a busy summer weekend, the whole ambiance at Cinnabon was quiet and undisturbed. I would imagine the place had been quite busy earlier, since almost all Churro Swirls were gone. The Cinnarolls were consumed later -- and they were very good! Thank you.
Nikole
We drove from Bloomington to Joliet for Cinnabon. It’s one of the closest locations. Only one classic one was available and no more were being made. This was at around 6 PM. The woman behind the counter RUDELY turned around, scowled at us and yelled at us for being a little disappointed that out of 4 of us, only 1 could get one. We won’t return to this location.
Kelton Truscott
There was some sort of insect in my cinnamon roll. Was delicious as always until I stumbled across it.
Deon
I asked for a center of the roll and got everything but.
Trish M
Excellent service ?? Very kind and helpful with fresh and delicious cinnamon rolls.
Deon D
I asked for a center of the roll and got everything but.
Romero Soto
Good customer service, good quality food to choose from.
Alicia Perkins
Amazing food, great staff. The cheesecake jars are absolutely amazing. A little on the pricey side, but you get what you pay for and it is well worth it.
This location is always a disappointment. From the mushy, undercooked Cinnabons, to the horrible customer service. Go to Fox Valley.
Unfortunately I had a really bad experience at the Joliet mall Cinnabon. After watching a movie with family we went to purchase Cinnabons. I walked up and pointed to the type of Cinnabon that I wanted. The young lady snapped at me. I quickly said “we’re done here” and left. Very unfortunate incident.
The chain bakery restaurant Cinnabon is located in the Center Court of Louis Joliet Mall, so it must be very convenient for customers to have a snack, a dessert, cold and hot drinks at this restaurant, that provides service at the counter. Being a bakery with a full menu, Cinnabon offers various kinds of fresh baked products -- from Classic Frosted Cinnarolls to Baked Treats -- Bonbites, Churro Swirls, Cookie Bonbites, Minibon Rolls, etc. The modern, open floor design , central location, lofted ceilings and distantly placed tables create a casual atmosphere, comfortable for relaxation at Cinnabon, in an overall busy environment. We ordered a Classic Frosted Cinnapack of six Rolls to go -- they were placed in a turquoise colored box, the price of the order was $19.79 (plus tax), which seemed to be fair. The service was attentive, business-casual and friendly. At the end of a busy summer weekend, the whole ambiance at Cinnabon was quiet and undisturbed. I would imagine the place had been quite busy earlier, since almost all Churro Swirls were gone. The Cinnarolls were consumed later -- and they were very good! Thank you.
We drove from Bloomington to Joliet for Cinnabon. It’s one of the closest locations. Only one classic one was available and no more were being made. This was at around 6 PM. The woman behind the counter RUDELY turned around, scowled at us and yelled at us for being a little disappointed that out of 4 of us, only 1 could get one. We won’t return to this location.
There was some sort of insect in my cinnamon roll. Was delicious as always until I stumbled across it.
I asked for a center of the roll and got everything but.
Excellent service ?? Very kind and helpful with fresh and delicious cinnamon rolls.
I asked for a center of the roll and got everything but.
Good customer service, good quality food to choose from.
Amazing food, great staff. The cheesecake jars are absolutely amazing. A little on the pricey side, but you get what you pay for and it is well worth it.
Restaurantji Recommends
Very good & helpful staff.
Very good and sweet cinnamon products
Macys Joliet Donald j rump 2019