McDonald's

508 E Cass St, Joliet
(815) 726-1981

Recent Reviews

Antonella Blanco

They take a long time to attend and sometimes there is no staff in front of the desk

Atmosphere: 2

Food: 5

Service: 1

Paulius Kavaliauskas

Ghetto. You should rather go hungry tonight than eat from a place like this.

Atmosphere: 1

Food: 1

Service: 2

Rosario Hernandez

Idk why I keep having faith in this McDonald's iam so done foreal iam decently calling corporate they need to investigate my orders are always wrong and the still get mad cuz I tell them it's sad noeing I live two blocks and my kids want to go but how if they always messing up worse manegment ever

Evelyn R

Friendly staff nothing missing in my

Atmosphere: 5

Food: 5

Service: 5

Linda Liceaga

Everytime we get parked and we order just sometimes a burger and a drink. Coffee or Soft Drink. Wait since you start ordering till when they park you cause they don't have the food ready. And sometimes the cars in front also just had drinks.Parking: The main parking space runs into the drive thru order line. Very accidental prone. And causes chaos.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Egg Mcmuffin, Mcchicken, Mcflurry with Oreo Cookies, Hash Browns, Sausage Mcmuffin, Cheeseburger, Big Breakfast, Sausage Biscuit, Chicken Sandwich, Double Cheeseburger, Chicken Mcnuggets

Linn OHDiaz

Worst McDonald’s around, that place is crowded with guys sitting on lobby for hours with just a small coffe, stay away if you are looking for a place to have a meal with your

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Hamburger

Michael Monchi

Horrible service. I ordered on app 10 minutes before arriving. When i got to window, order still was not ready, so they had me pull up and wait for someone to walk it out to me. I sat there for an additional 15 minutes until i decided to pull back around to see what was up. Got to window and was told again to pull up and wait. I refused. A manager then came and said “sir your order was ready but you pulled away right before we came out, i prepared it my self.” He gave me bags of cold food half filled fries and did not put kids chicken nugget sauce in bag. This mcds seemed to be staffed with drugged out half wits.

Ma Cruz

Customer service is poor. Very rude people working drive hand out window, in most of my experiences here.

Atmosphere: 1

Food: 2

Service: 1

Jeffrey Winker

Not impressed at all, food is not good and they messed my order up. Big food chain with unhealthy food and the staff talks a lot with each other while customers are standing around waiting for them to finish. Terrible customer service, but yet they all want more per hour for what. I will not be going back, they can all close down.

Atmosphere: 1

Food: 1

Service: 1

Thomas P

It is what it is fast food you have a taste for it you get it service could be a lot

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Chicken Mcnuggets

Jonathan Persinger

Gave me the wrong food and on top of it I said no tomatoes (not allergic just don't like the taste and texture) but I still found them on the sandwich. What if I had the allergy.Check your staff also giving me the stink eye

Atmosphere: 2

Food: 2

Service: 1

Anakaren Villalobos

Worst McDonald’s ever ….why? One because it takes about 30 minutes to get some food in the drive thru but why ? I get there at 3:30pm and it takes about 8 minutes to even order my food then it takes like another 10 just to pay and another 5 to get my food….. horrible ?

Atmosphere: 1

Food: 1

Service: 1

Miguel Marin

This McDonald’s is so bad they had me waiting 15 minutes for two Mcchickens and a fry ?

Atmosphere: 1

Food: 4

Service: 1

Rhonda

Living in a small town with only one McDonald's. This McDonald's does a wonderful job keeping up on busy days and they never get my order wrong. I've never had an issue with any employee. I usually go for breakfast and it's always the best!Parking: There is plenty of parking available and the drive thru is huge.Wheelchair accessibility: There are places for handicap parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Biscuit

Bill

No problems this time. Last time they gave me black coffee... I ordered 4 and 4

Atmosphere: 4

Food: 4

Service: 4

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