McDonald's

2212 Essington Rd, Joliet
(815) 577-6576

Recent Reviews

Ella Hernandez (Ellastrations)

I’ve been coming to this McDonald’s location ever since they opened…majority my life. Pokémon cards, anime packaging, cool toys , delicious food or coffee.No matter what you order the food will come out fresh. The Quarter pounder meals fries ? with or without salt, Oreo shakes, fish meals, cheeseburgers, and mint shakes for St Patrick’s day. You will not be disappointed!The staff is always super friendly and knowledgeable. Every morning before I did my mom’s dialysis I would get a coffee and some breakfast and the young woman was always so friendly greeting me with a smile. ?Thank you ? to the staff, the late night memories, good food moments, and the great encounters I had during a difficult time in my life. This McDonald’s location will always leave a big imprint in my life.Vegetarian options: You can ask the staff for help in a vegetarian option.Dietary restrictions: You can ask the staff for adjustments on your food.Parking: Plenty of parking ?️ spaces…be careful you don’t accidentally enter in someone else’s car by accident thinking it was yours ?Kid-friendliness: Happy meals come with toys. Wheelchair accessibility: There is a ramp.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Mcrib Meal, Big Mac, Quarter Pounder Hamburger, Mcflurry with Oreo Cookies, Mcmuffin, Spicy Mcnuggets, Mcdouble, Cheeseburger, Croissant, Spicy Crispy Chicken Sandwich, Filet-O-Fish, Crispy Chicken Sandwich Meal, Bacon Egg & Cheese Biscuit, Chicken Mcnuggets, Mcchicken, Deluxe Crispy Chicken Sandwich, Crispy Chicken Sandwich

Dragonbird Shawn

There wasn't a cashier so my first kiosk expeoeat a McDonald's happened. Wasn't nearly as terrifying as I thought it would be! The Shamrock Shake was a lot less favorable that it used to be but it was my only one this year so IDK if it was this location or all over that made them "meh" recently. The fries and burgers were fresh and delish!

Atmosphere: 5

Food: 5

Service: 3

Tsukareru

I like how they make you pay for a drink when it tastes like water. They'll also make you wait as if you ordered food too....

Atmosphere: 1

Food: 1

Service: 1

Eric Finn

When through the drive through and got 2 breakfast meals, both with iced mochas. They handed my food as soon as I got to the window, then asked if I could move up and wait for the mochas. I waited 10 minutes, and had to go in to get them. Waited another 5 or so minutes to receive them. By now my food is cold.

Atmosphere: 3

Food: 3

Service: 2

Chanel Coney

The cold food is not even a bad part about this place. It’s the bad customer service.

Atmosphere: 1

Food: 3

Service: 1

Anthony Bedolla

I ordered online 45min before their closing time and got there 30min before they closed. As soon as i pulled up they turned off all the lights on the outside and completely ignored me. I pulled around to the window after sitting at the drive thru speaker for 10min with no response and saw multiple workers walking around. One of them saw me and just put in their headphones and walked away. These are some of the laziest McDonald's workers ive ever seen. Atleast the other McDonald's took my order and gave me some food.

Atmosphere: 1

Food: 1

Service: 1

Joann “Jody” Clark

Just went through drive through for coffee for my father.

George Ballantine

Food cold, using app is a pain, staff not interested in customers.. typical Mc'

Atmosphere: 2

Food: 2

Service: 3

Melissa Martinez

Always have issues with mobile ordering. Lobby is always locked at 5pm in the dang afternoon. So annoying.

Atmosphere: 1

Food: 1

Service: 1

Kevin Angle

Ordered no cheese on my fish. The receipts said no cheese. It was a sunday at 6pm lobby locked had to go back to drive up. Employee couldn't speak

Atmosphere: 1

Food: 1

Service: 1

Bridget Janus

Last 3x that made my order wrong. I order 2 Mcdouble burgers " only ketchup" not only mustard, not mustard and pickle. I do like the new employees here and have improved there attitude.

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: Mcrib Meal, Dr Pepper, Chicken Mcnuggets, Deluxe Crispy Chicken Sandwich

Mrs. Orozco

Went yesterday 12-1-2023 to buy dinner because my kids wanted some. As I was waiting in line for my order a men approached the window and ask to buy a pop the refuse to take his order even though there were no guest on the line I felt so bad that the young boy in the drive threw could have such a Christmas spirt so I waited for my order stop my car in the second window step out of my car and gave the men my coke ceo corporate what is going on with the spirt if Macdonald we’re is your humble side why are we not able to buy a drink threw a drive threw if your door are lock so people walk to your business and you refuse them for not having a car remember Macdonald we would not be eating your poison food but with out customer you have no business so next time have a Christmas spirt and know how to treat a customer on your Macdonald so sad n disrespectful and disappointed on Macdonald you are just a fast food restaurant people and this youngster need to learn the value of customer service retailP.s. you are our last resort to eat but your are the only restaurants that stay open til 11:00 n this is why I got Macdonald but if I could of I would of dine in in a restaurant with my kids but once again thank for the experience of not going here no moreHave a merry Christmas Macdonald

Atmosphere: 1

Food: 1

Service: 1

Joe Maldonado

Not too bad. Paid at the kiosk to dine in and order was just called instead of using the placeholder you're requested to use when placing the order.

Robert Pyrce

They are out of most bakery breakfast items!Only have apple

Atmosphere: 3

Food: 3

Service: 3

Carolyn M Mack

Since I didn't go inside I couldn't tell you how the atmosphere was. I purchased the Steak, Egg, and Cheese Bagel with a Hash Brown and it was good. With tax $8.21. There was plenty of parking, and kid friendly.

Food: 5

Service: 5

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