Came in around 11:50 am, the server Karla acted like we were ruining her day just by walking up to the counter. Ordered rangoons and she seemed extremely bothered to have to walk back over by the food to get them. Chicken teriyaki was gross and fatty and we weren’t given any sauce. The old staff was so much friendlier and actually seemed like they enjoyed their job, confused by how and why you instantly have an attitude less than an hour into opening….
Atmosphere: 1
Food: 1
Service: 1
Robert Clarke
Always great tasting. If Chinese buffets could be this good that would be wonderful.
Atmosphere: 5
Food: 5
Service: 5
Deeona F
The food isn't as good as it used to be. But gave it 4 stars because it still has better service than anywhere else in the mall.
Atmosphere: 4
Food: 3
Service: 5
Christine Hampton
Was there on a holiday. Slower than usual but properly staffed, food was fresh, and hot. Service was friendly and fast. Just the perfect experience.
Atmosphere: 5
Food: 5
Service: 5
Mrs. Orozco
I hate that pandas in the mall never have food prep they alway with attitude they are worts than the pandas in Jefferson what happen to customer service this is why you never make the sales you need to train your employees in how important it is to keep customers I stop going to this two places Time and time again, I give them an opportunity to step it up and time and time again they have failed I can say how mush I spend because I couldn’t get food because they said they were not cooking no more and that all they had and remember it was only 6:00 pm .. so make it make sense
Atmosphere: 1
Food: 1
Service: 1
Rustan Lucena
In my opinion, the basics of customer service is not practiced here. Servers dont smile when they ask you what you want they dont say thank you after you pay. I literally did not feel welcomed at all. I felt like I was a burden because I ordered. Nextdoor restaurant/fastfood is getting really appealing now.
Atmosphere: 2
Food: 3
Service: 1
Siera Robinzine
Just came to this restaurant in the mall. First off want to say that they do not let you try samples. I understand but seems quite stupid. I asked for a sample of a new item which looked burnt to see if it only looks burnt or tasted burnt too. But that's not even the real issue. The server Karla H seems to be incompetent to the items she is serving. When asked she simply stated "vegetables but couldn't tell us which kind and then finally stated I don't know. How can you not know what you are serving people to even let people know that there might be something that they are allergic to in that item. Another issue is the rice looked dry. 90% of the food looked burnt.
Recommended dishes: Plate
Scott Goin
Initial service person treated us like a disruption. When there was a mistake on the order, another person (shift leader?) Apologized and fixed the issue immediately by offering a substitute. Well-done.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Plate, Chow Mein
Laura Saldana
The drive-through was quick. The order was correct. The new shrimp bowl was very tasty, quite spicy though. The orange chicken is always good. I have never had a bad meal here.
Food: 5
Service: 5
Recommended dishes: Bowl, Plate, Chow Mein
Martha Aparicio
Never have any issues with panda service and food always good!
Came in around 11:50 am, the server Karla acted like we were ruining her day just by walking up to the counter. Ordered rangoons and she seemed extremely bothered to have to walk back over by the food to get them. Chicken teriyaki was gross and fatty and we weren’t given any sauce. The old staff was so much friendlier and actually seemed like they enjoyed their job, confused by how and why you instantly have an attitude less than an hour into opening….
Atmosphere: 1
Food: 1
Service: 1
Always great tasting. If Chinese buffets could be this good that would be wonderful.
Atmosphere: 5
Food: 5
Service: 5
The food isn't as good as it used to be. But gave it 4 stars because it still has better service than anywhere else in the mall.
Atmosphere: 4
Food: 3
Service: 5
Was there on a holiday. Slower than usual but properly staffed, food was fresh, and hot. Service was friendly and fast. Just the perfect experience.
Atmosphere: 5
Food: 5
Service: 5
I hate that pandas in the mall never have food prep they alway with attitude they are worts than the pandas in Jefferson what happen to customer service this is why you never make the sales you need to train your employees in how important it is to keep customers I stop going to this two places Time and time again, I give them an opportunity to step it up and time and time again they have failed I can say how mush I spend because I couldn’t get food because they said they were not cooking no more and that all they had and remember it was only 6:00 pm .. so make it make sense
Atmosphere: 1
Food: 1
Service: 1
In my opinion, the basics of customer service is not practiced here. Servers dont smile when they ask you what you want they dont say thank you after you pay. I literally did not feel welcomed at all. I felt like I was a burden because I ordered. Nextdoor restaurant/fastfood is getting really appealing now.
Atmosphere: 2
Food: 3
Service: 1
Just came to this restaurant in the mall. First off want to say that they do not let you try samples. I understand but seems quite stupid. I asked for a sample of a new item which looked burnt to see if it only looks burnt or tasted burnt too. But that's not even the real issue. The server Karla H seems to be incompetent to the items she is serving. When asked she simply stated "vegetables but couldn't tell us which kind and then finally stated I don't know. How can you not know what you are serving people to even let people know that there might be something that they are allergic to in that item. Another issue is the rice looked dry. 90% of the food looked burnt.
Recommended dishes: Plate
Initial service person treated us like a disruption. When there was a mistake on the order, another person (shift leader?) Apologized and fixed the issue immediately by offering a substitute. Well-done.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Plate, Chow Mein
The drive-through was quick. The order was correct. The new shrimp bowl was very tasty, quite spicy though. The orange chicken is always good. I have never had a bad meal here.
Food: 5
Service: 5
Recommended dishes: Bowl, Plate, Chow Mein
Never have any issues with panda service and food always good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Beef
Restaurantji Recommends
5:15pm September 19th, this store is a joke. No entrees are made and it is not even busy! You just lost a customer, this is ridiculous.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Plate, Chow Mein
Yummy! The workers were very nice as well! Seating inside was
Atmosphere: 5
Food: 5
Service: 5
Delicious quiches, flaky crusts.
The menu is weak but my grandbaby love orange chicken and that is the only reason I go..Horrible
Food: 1
The people here were
Atmosphere: 4
Food: 4
Service: 4