After paying then waiting to get my food, she hands me my food and doesn’t say anything and shuts the window so I thought I had more food coming so she comes back to the window and gives me a look and I ask is that everything she says yes and I say thank you and leave ( she should have said thank you have a nice day when handing me food if that was it) I get home and my husband’s nacho bell grande is missing and today he opens up his Gordita for lunch and there’s no meat!!! Normally we would be whatever and move on but we spent $63!!!!! Never coming here again!
Food: 3
Service: 3
Jake Hathaway
Please save yourself the time and get ANTHING but this. Literally anything. Wet cat food would be better
Atmosphere: 1
Food: 1
Service: 1
Tee
Trash don't go
Atmosphere: 1
Food: 1
Service: 1
Brittani Pendleton
New cooks made the food wrong which gave me food poisoning and I went into early labor. I went back through and they were kind about remaking it but now I feel like I should be fully refunded due to the symptoms and issues I’m having.
Atmosphere: 1
Food: 1
Service: 5
Amanda Asbury
My experience today was AMAZING! It has been a LONG time since I've had a good experience at ANY Taco Bell as far as food quality and sufficient staffing at any of the establishments. The cashier Isaac H. had the most electric charisma and upbeat personality I've ever seen, it was contagious! I left smiling and in a good mood from our short but impressive interaction. Once I got home my food was WONDERFUL! It was beautifully prepared and wasn't skimpy on ingredients like I have unfortunately had in my past few experiences at several different locations. THANK YOU AS WELL to the workers on the foodline! You also made today's experience at Taco Bell on Mall Loop, Joliet IL most enjoyable ? it's nice to actually receive a meal that is worth the money you paid for it! If I knew your names I would give you recognition as well but I can add that the employees working on Friday May 19th 2023 at 12:58pm were absolutely amazing ? and deserve to be recognized for amazing service ?
Kyla Krajnovich
Ordered a crunchwrap with no sour cream or tomato and it came with sour cream and tomato ? at least i got nacho fries
Kyla Krajno (Rainbow Loom Tutorials)
Ordered a crunchwrap with no sour cream or tomato and it came with sour cream and tomato ? at least i got nacho fries
Don Reidl
The lobby door was propped open and we were getting ready to order when someone who I’m assuming was the manager came out from the back area and rudely told us the lobby was closed. No explanation why. Won’t be going to this Taco Bell ever again.
Jarylle Espinosa
Went to appease my menstrual cravings and the guys there were so vibey and helpful! Great customer service :) also, you can never go wrong with a quesadilla from Taco Bell
Dan Graves
they put cheese on my order two times when I said no cheese and than a different customer came in ordering no dairy products and they messed up on his too I just wanted my money back the first time they messed up I was in no mood to complain every Taco Bell sucks when it comes to dietary restrictions
If u r a mall employee u will get free food anytime u want doesn’t even take money. If u need free food get the job in the mall.
Rob Estoll
Worst Taco Bell we have ever been to. Missing food. They take forever. They didn't even toast the crunchwrap. I'm thinking they don't even require a heartbeat to work here. Time for Corporate to fire the entire staff and start over.
Lovely Day
Just close this location down already it’s always closed anyway. Or you can’t get a chalupa because they “are short staff”
Rev. L
Got 5 tacos and a giant burrito. The tacos were all stuck to the wrapper and when we tried to pull them off gently it ripped the entire center of the bottom out. A huge mess. The shells also tasted stale.We were told the manager was cooking & there was one cashier.Maybe if taco bell paid their staff better they might keep them.The giant burrito was ok, but ordered mild and it did have a good bit of heat still. Not sure what happened, but it wasn't mild.
Jeff Escoe
This is hands down the worst food establishment I've ever encountered. Went in stood at counter for 10 minutes to have the drive threw guy tell me I need to order online. Are you kidding me... all the employees here need to be replaced.
After paying then waiting to get my food, she hands me my food and doesn’t say anything and shuts the window so I thought I had more food coming so she comes back to the window and gives me a look and I ask is that everything she says yes and I say thank you and leave ( she should have said thank you have a nice day when handing me food if that was it) I get home and my husband’s nacho bell grande is missing and today he opens up his Gordita for lunch and there’s no meat!!! Normally we would be whatever and move on but we spent $63!!!!! Never coming here again!
Food: 3
Service: 3
Please save yourself the time and get ANTHING but this. Literally anything. Wet cat food would be better
Atmosphere: 1
Food: 1
Service: 1
Trash don't go
Atmosphere: 1
Food: 1
Service: 1
New cooks made the food wrong which gave me food poisoning and I went into early labor. I went back through and they were kind about remaking it but now I feel like I should be fully refunded due to the symptoms and issues I’m having.
Atmosphere: 1
Food: 1
Service: 5
My experience today was AMAZING! It has been a LONG time since I've had a good experience at ANY Taco Bell as far as food quality and sufficient staffing at any of the establishments. The cashier Isaac H. had the most electric charisma and upbeat personality I've ever seen, it was contagious! I left smiling and in a good mood from our short but impressive interaction. Once I got home my food was WONDERFUL! It was beautifully prepared and wasn't skimpy on ingredients like I have unfortunately had in my past few experiences at several different locations. THANK YOU AS WELL to the workers on the foodline! You also made today's experience at Taco Bell on Mall Loop, Joliet IL most enjoyable ? it's nice to actually receive a meal that is worth the money you paid for it! If I knew your names I would give you recognition as well but I can add that the employees working on Friday May 19th 2023 at 12:58pm were absolutely amazing ? and deserve to be recognized for amazing service ?
Ordered a crunchwrap with no sour cream or tomato and it came with sour cream and tomato ? at least i got nacho fries
Ordered a crunchwrap with no sour cream or tomato and it came with sour cream and tomato ? at least i got nacho fries
The lobby door was propped open and we were getting ready to order when someone who I’m assuming was the manager came out from the back area and rudely told us the lobby was closed. No explanation why. Won’t be going to this Taco Bell ever again.
Went to appease my menstrual cravings and the guys there were so vibey and helpful! Great customer service :) also, you can never go wrong with a quesadilla from Taco Bell
they put cheese on my order two times when I said no cheese and than a different customer came in ordering no dairy products and they messed up on his too I just wanted my money back the first time they messed up I was in no mood to complain every Taco Bell sucks when it comes to dietary restrictions
Restaurantji Recommends
If u r a mall employee u will get free food anytime u want doesn’t even take money. If u need free food get the job in the mall.
Worst Taco Bell we have ever been to. Missing food. They take forever. They didn't even toast the crunchwrap. I'm thinking they don't even require a heartbeat to work here. Time for Corporate to fire the entire staff and start over.
Just close this location down already it’s always closed anyway. Or you can’t get a chalupa because they “are short staff”
Got 5 tacos and a giant burrito. The tacos were all stuck to the wrapper and when we tried to pull them off gently it ripped the entire center of the bottom out. A huge mess. The shells also tasted stale.We were told the manager was cooking & there was one cashier.Maybe if taco bell paid their staff better they might keep them.The giant burrito was ok, but ordered mild and it did have a good bit of heat still. Not sure what happened, but it wasn't mild.
This is hands down the worst food establishment I've ever encountered. Went in stood at counter for 10 minutes to have the drive threw guy tell me I need to order online. Are you kidding me... all the employees here need to be replaced.